Customer Satisfaction In An Ems Company

Increasing competition in an increasingly globalized world drives the need of companies’ to retain their customers. Ensuring Customer Satisfaction is a key strategic imperative for any company in this battle to retain customers

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Bibliographic Details
Main Author: K. Suppiah, Thiruchelvam
Format: Thesis
Language:English
Published: 2015
Subjects:
Online Access:http://eprints.usm.my/30600/1/THIRUCHELVAM_K._SUPPIAH.pdf
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id my-usm-ep.30600
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spelling my-usm-ep.306002019-04-12T05:25:43Z Customer Satisfaction In An Ems Company 2015-06 K. Suppiah, Thiruchelvam HF5001-6182 Business Increasing competition in an increasingly globalized world drives the need of companies’ to retain their customers. Ensuring Customer Satisfaction is a key strategic imperative for any company in this battle to retain customers 2015-06 Thesis http://eprints.usm.my/30600/ http://eprints.usm.my/30600/1/THIRUCHELVAM_K._SUPPIAH.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
K. Suppiah, Thiruchelvam
Customer Satisfaction In An Ems Company
description Increasing competition in an increasingly globalized world drives the need of companies’ to retain their customers. Ensuring Customer Satisfaction is a key strategic imperative for any company in this battle to retain customers
format Thesis
qualification_level Master's degree
author K. Suppiah, Thiruchelvam
author_facet K. Suppiah, Thiruchelvam
author_sort K. Suppiah, Thiruchelvam
title Customer Satisfaction In An Ems Company
title_short Customer Satisfaction In An Ems Company
title_full Customer Satisfaction In An Ems Company
title_fullStr Customer Satisfaction In An Ems Company
title_full_unstemmed Customer Satisfaction In An Ems Company
title_sort customer satisfaction in an ems company
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
publishDate 2015
url http://eprints.usm.my/30600/1/THIRUCHELVAM_K._SUPPIAH.pdf
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