Customer Satisfaction In An Ems Company

Increasing competition in an increasingly globalized world drives the need of companies’ to retain their customers. Ensuring Customer Satisfaction is a key strategic imperative for any company in this battle to retain customers

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Bibliographic Details
Main Author: K. Suppiah, Thiruchelvam
Format: Thesis
Language:English
Published: 2015
Subjects:
Online Access:http://eprints.usm.my/30600/1/THIRUCHELVAM_K._SUPPIAH.pdf
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