Non-attendance to the paediatric clinic in Hospital Universiti Sains Malaysia (HUSM)

Non-attendance is suspected to be one of a major problem in Paediatric Clinic. Nonattendance to clinic could lead to severe consequences to the patients and this could give a major burden to the health care system and medical staffs. Several studies have reported more than 30% non-attendance. In...

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Main Author:	Mohammad, Jamil
Format:	Thesis
Language:	English
Published:	2009
Subjects:	R5-130.5 General works
Online Access:	http://eprints.usm.my/53991/1/DR%20MOHAMMAD%20TAMIM%20BIN%20JAMIL%20-%2024%20pages.pdf
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id	my-usm-ep.53991
record_format	uketd_dc
spelling	my-usm-ep.539912022-08-11T00:44:17Z Non-attendance to the paediatric clinic in Hospital Universiti Sains Malaysia (HUSM) 2009 Mohammad, Jamil R5-130.5 General works Non-attendance is suspected to be one of a major problem in Paediatric Clinic. Nonattendance to clinic could lead to severe consequences to the patients and this could give a major burden to the health care system and medical staffs. Several studies have reported more than 30% non-attendance. In Malaysia, there was no similar report found in literature. To determine the rate of non-attendance to Paediatric Clinic HUSM and to determine the efficacy of one telephone call to give a new appointment for every contactable nonattending patient. Methods This study was a cross sectional study. All non-attending patients who had an appointment in the Pediatric Clinic of HUSM during the study period were included in the study from 1 January 2009 to the end of February 2009. Non-attendees who are contactable by telephone were included for the intervention part of the study. A prepared proforma was filled up for every non-attendee. Primary outcome measures included non attendance rate and efficacy of one telephone call to give a new appointment for every contactable non-attending patient. One thousand five hundred and sixty three patients had appointment from January 2009 until end of February 2009 in Paediatric Clinic HUSM. A total of four hundred ninety seven patients (31.8%) were non-attendees. There was significant different in term of clinic sessions, weather condition on the appointment day and types of clinic. From one hundred sixty patients who were successfully contacted, ninety-five patients were interested in new appointment. There were fifty-five patients who had a new appointment already at the time they were contacted. Three of the contactable nonattendees had died at home, three had been admitted, and two had moved to another state and were followed up there. The other two patients were not interested to a new appointment. 23.2% from the intervention group did not attend the clinic after given new appointment. Non-attendance rate is high in Paediatric clinic HUSM and one telephone call is effective in reducing the non-attendance rate. 2009 Thesis http://eprints.usm.my/53991/ http://eprints.usm.my/53991/1/DR%20MOHAMMAD%20TAMIM%20BIN%20JAMIL%20-%2024%20pages.pdf application/pdf en public masters Pusat Pengajian Sains Perubatan PPSP, Universiti Sains Malaysia
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	R5-130.5 General works
spellingShingle	R5-130.5 General works Mohammad, Jamil Non-attendance to the paediatric clinic in Hospital Universiti Sains Malaysia (HUSM)
description	Non-attendance is suspected to be one of a major problem in Paediatric Clinic. Nonattendance to clinic could lead to severe consequences to the patients and this could give a major burden to the health care system and medical staffs. Several studies have reported more than 30% non-attendance. In Malaysia, there was no similar report found in literature. To determine the rate of non-attendance to Paediatric Clinic HUSM and to determine the efficacy of one telephone call to give a new appointment for every contactable nonattending patient. Methods This study was a cross sectional study. All non-attending patients who had an appointment in the Pediatric Clinic of HUSM during the study period were included in the study from 1 January 2009 to the end of February 2009. Non-attendees who are contactable by telephone were included for the intervention part of the study. A prepared proforma was filled up for every non-attendee. Primary outcome measures included non attendance rate and efficacy of one telephone call to give a new appointment for every contactable non-attending patient. One thousand five hundred and sixty three patients had appointment from January 2009 until end of February 2009 in Paediatric Clinic HUSM. A total of four hundred ninety seven patients (31.8%) were non-attendees. There was significant different in term of clinic sessions, weather condition on the appointment day and types of clinic. From one hundred sixty patients who were successfully contacted, ninety-five patients were interested in new appointment. There were fifty-five patients who had a new appointment already at the time they were contacted. Three of the contactable nonattendees had died at home, three had been admitted, and two had moved to another state and were followed up there. The other two patients were not interested to a new appointment. 23.2% from the intervention group did not attend the clinic after given new appointment. Non-attendance rate is high in Paediatric clinic HUSM and one telephone call is effective in reducing the non-attendance rate.
format	Thesis
qualification_level	Master's degree
author	Mohammad, Jamil
author_facet	Mohammad, Jamil
author_sort	Mohammad, Jamil
title	Non-attendance to the paediatric clinic in Hospital Universiti Sains Malaysia (HUSM)
title_short	Non-attendance to the paediatric clinic in Hospital Universiti Sains Malaysia (HUSM)
title_full	Non-attendance to the paediatric clinic in Hospital Universiti Sains Malaysia (HUSM)
title_fullStr	Non-attendance to the paediatric clinic in Hospital Universiti Sains Malaysia (HUSM)
title_full_unstemmed	Non-attendance to the paediatric clinic in Hospital Universiti Sains Malaysia (HUSM)
title_sort	non-attendance to the paediatric clinic in hospital universiti sains malaysia (husm)
granting_institution	Pusat Pengajian Sains Perubatan
granting_department	PPSP, Universiti Sains Malaysia
publishDate	2009
url	http://eprints.usm.my/53991/1/DR%20MOHAMMAD%20TAMIM%20BIN%20JAMIL%20-%2024%20pages.pdf
_version_	1747822268168273920

Non-attendance to the paediatric clinic in Hospital Universiti Sains Malaysia (HUSM)

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