Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach

Medication error (ME) causes substantial monetary, clinical and emotional impact on patients. Reporting ME is the corner stone that promotes learning and safety improvements to prevent future MEs. However, in Malaysia underreporting of ME is high and skewed by pharmacists as reporters at hospitals s...

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Main Author:	Visuvasam, Doris George
Format:	Thesis
Language:	English
Published:	2020
Subjects:	RS1-441 Pharmacy and materia medica
Online Access:	http://eprints.usm.my/54902/1/DORIS%20AP%20GEORGE%20VISUVASAM%20-%20TESIS%20cut.pdf
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id	my-usm-ep.54902
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spelling	my-usm-ep.549022022-09-23T03:06:56Z Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach 2020-07 Visuvasam, Doris George RS1-441 Pharmacy and materia medica Medication error (ME) causes substantial monetary, clinical and emotional impact on patients. Reporting ME is the corner stone that promotes learning and safety improvements to prevent future MEs. However, in Malaysia underreporting of ME is high and skewed by pharmacists as reporters at hospitals settings. The aim of this research is to design and test a mobile phone application to complement existing reporting system. This research was conducted in three phases. First phase was conducted to determine acceptability and feasibility of mobile application to report ME using electronic questionnaire among doctors and pharmacists in Perak. Second phase of the study, was to design and test the developed application using mixed method analysis. Usability testing was used incorporating three methods: task performances, questionnaire and focus group discussions (FGD). Final phase was efficacy testing of application (MERA) was conducted in a single tertiary public-funded hospital using pre-post design to compare weekly report, reporting time, types of reports and reporters. In phase one, 84%, (283/334) of doctors and pharmacist in Perak used medical application for work and 79% (26/334) have fast to average internet connections at work. Majority, 87% (289/334), would report ME using an application if one was made available. In phase two, three usability testings involving 45 testers. Total 135 reports successfully reported with 79% of reports were correct. Median total SUS scored significantly increased in first session 67% to 88%, p<0.001 in third session. 2020-07 Thesis http://eprints.usm.my/54902/ http://eprints.usm.my/54902/1/DORIS%20AP%20GEORGE%20VISUVASAM%20-%20TESIS%20cut.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Sains Farmasi
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	RS1-441 Pharmacy and materia medica
spellingShingle	RS1-441 Pharmacy and materia medica Visuvasam, Doris George Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach
description	Medication error (ME) causes substantial monetary, clinical and emotional impact on patients. Reporting ME is the corner stone that promotes learning and safety improvements to prevent future MEs. However, in Malaysia underreporting of ME is high and skewed by pharmacists as reporters at hospitals settings. The aim of this research is to design and test a mobile phone application to complement existing reporting system. This research was conducted in three phases. First phase was conducted to determine acceptability and feasibility of mobile application to report ME using electronic questionnaire among doctors and pharmacists in Perak. Second phase of the study, was to design and test the developed application using mixed method analysis. Usability testing was used incorporating three methods: task performances, questionnaire and focus group discussions (FGD). Final phase was efficacy testing of application (MERA) was conducted in a single tertiary public-funded hospital using pre-post design to compare weekly report, reporting time, types of reports and reporters. In phase one, 84%, (283/334) of doctors and pharmacist in Perak used medical application for work and 79% (26/334) have fast to average internet connections at work. Majority, 87% (289/334), would report ME using an application if one was made available. In phase two, three usability testings involving 45 testers. Total 135 reports successfully reported with 79% of reports were correct. Median total SUS scored significantly increased in first session 67% to 88%, p<0.001 in third session.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Visuvasam, Doris George
author_facet	Visuvasam, Doris George
author_sort	Visuvasam, Doris George
title	Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach
title_short	Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach
title_full	Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach
title_fullStr	Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach
title_full_unstemmed	Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach
title_sort	design and evaluation of medication error reporting using application (mera) among healthcare professionals in perak: a mixed-method approach
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Sains Farmasi
publishDate	2020
url	http://eprints.usm.my/54902/1/DORIS%20AP%20GEORGE%20VISUVASAM%20-%20TESIS%20cut.pdf
_version_	1747822299028914176

Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach

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