Performance Management Control Change And Integration In The Central Government Of Malaysia

Although public management systems in Malaysia have been transforming over the years, improvement initiatives have not resolved performance management issues. These issues may persist due to problems in performance management control integration. Therefore, the purpose of this qualitative case study...

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Main Author:	George, Roshni Ann
Format:	Thesis
Language:	English
Published:	2022
Subjects:	HG1-9999 Finance
Online Access:	http://eprints.usm.my/59228/1/ROSHNI%20ANN%20GEORGE%20-%20TESIS%20cut.pdf
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id	my-usm-ep.59228
record_format	uketd_dc
spelling	my-usm-ep.592282023-08-23T02:46:14Z Performance Management Control Change And Integration In The Central Government Of Malaysia 2022-07 George, Roshni Ann HG1-9999 Finance Although public management systems in Malaysia have been transforming over the years, improvement initiatives have not resolved performance management issues. These issues may persist due to problems in performance management control integration. Therefore, the purpose of this qualitative case study, conducted in several national ministries and agencies, was to explore how performance management control change impacted performance management control integration within the central government of Malaysia. Data collection involved extensive semi-structured interviews, documentation on performance management control processes and non-participant observations. Drawing on strong structuration theory, key themes related to performance management control change and stability were identified in this study. The interplay between structure and agency was examined by delving into agent conduct and context analysis. The implementation of a new outcome based budgeting system resulted in certain tensions between drivers and implementers, impeding strong performance management control integration. Despite gradual changes to the budgeting system, the situated rationalities of implementers remained relatively unchanged. The study has found that performance management controls in the public sector often operate in silos. Gaps in integration could be closed if there are more robust budgeting, monitoring and evaluation practices linked to existing planning structures. 2022-07 Thesis http://eprints.usm.my/59228/ http://eprints.usm.my/59228/1/ROSHNI%20ANN%20GEORGE%20-%20TESIS%20cut.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Siswazah Perniagaan
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	HG1-9999 Finance
spellingShingle	HG1-9999 Finance George, Roshni Ann Performance Management Control Change And Integration In The Central Government Of Malaysia
description	Although public management systems in Malaysia have been transforming over the years, improvement initiatives have not resolved performance management issues. These issues may persist due to problems in performance management control integration. Therefore, the purpose of this qualitative case study, conducted in several national ministries and agencies, was to explore how performance management control change impacted performance management control integration within the central government of Malaysia. Data collection involved extensive semi-structured interviews, documentation on performance management control processes and non-participant observations. Drawing on strong structuration theory, key themes related to performance management control change and stability were identified in this study. The interplay between structure and agency was examined by delving into agent conduct and context analysis. The implementation of a new outcome based budgeting system resulted in certain tensions between drivers and implementers, impeding strong performance management control integration. Despite gradual changes to the budgeting system, the situated rationalities of implementers remained relatively unchanged. The study has found that performance management controls in the public sector often operate in silos. Gaps in integration could be closed if there are more robust budgeting, monitoring and evaluation practices linked to existing planning structures.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	George, Roshni Ann
author_facet	George, Roshni Ann
author_sort	George, Roshni Ann
title	Performance Management Control Change And Integration In The Central Government Of Malaysia
title_short	Performance Management Control Change And Integration In The Central Government Of Malaysia
title_full	Performance Management Control Change And Integration In The Central Government Of Malaysia
title_fullStr	Performance Management Control Change And Integration In The Central Government Of Malaysia
title_full_unstemmed	Performance Management Control Change And Integration In The Central Government Of Malaysia
title_sort	performance management control change and integration in the central government of malaysia
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Siswazah Perniagaan
publishDate	2022
url	http://eprints.usm.my/59228/1/ROSHNI%20ANN%20GEORGE%20-%20TESIS%20cut.pdf
_version_	1776101267293077504

Performance Management Control Change And Integration In The Central Government Of Malaysia

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