Modeling G2g Usage Among Government Employees In Kuwait: The Contingent Role Of User Monitoring, User Resistance, And Task Interdependence

In 2017, The Kuwait government implemented the G2G system in government ministries to support the achievement of the 2035 Kuwaiti vision and to overcome the delay of the government transactions done by employees. The new Kuwait vision 2035 consists of many goals to be achieved, and the most importan...

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Main Author:	Almutairi, Faisal L F H
Format:	Thesis
Language:	English
Published:	2022
Subjects:	HD28-70 Management Industrial Management
Online Access:	http://eprints.usm.my/59425/1/FAISAL%20L%20F%20H%20ALMUTAIRI%20-%20TESIS%20cut.pdf
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id	my-usm-ep.59425
record_format	uketd_dc
spelling	my-usm-ep.594252023-09-26T02:22:02Z Modeling G2g Usage Among Government Employees In Kuwait: The Contingent Role Of User Monitoring, User Resistance, And Task Interdependence 2022-08 Almutairi, Faisal L F H HD28-70 Management. Industrial Management In 2017, The Kuwait government implemented the G2G system in government ministries to support the achievement of the 2035 Kuwaiti vision and to overcome the delay of the government transactions done by employees. The new Kuwait vision 2035 consists of many goals to be achieved, and the most important goal is to make Kuwait a financial and commercial center by improving the government online services provided by employees. Despite the continuous development that the Kuwaiti government made to the e-government system, government transactions were still delayed by employees. Therefore, this research focused on identifying factors affecting the performance of employees using G2G system in Kuwait ministries. DeLone and McLean (2003) was utilized in this research to determine the employee’s performance in Kuwait ministries, and fifteen hypothesizes were developed based on the model developed. The model also has been extended in this study by adding task interdependence, user monitoring, user resistance, and user training to the original model. pre-test was conducted in this study with a number of academic experts, field experts, and respondents to fully comprehend the underlying concept. Survey was used as the research instrument and the unit of analysis is employees using G2G system in Kuwait ministries, and 290 respondents were obtained out of 500 printed hardcopy questionnaires distributed in 5 ministries (consisting of 73% users of all state ministries). The data obtained from the survey was analyzed using Partial Least Square (PLS-SEM). 2022-08 Thesis http://eprints.usm.my/59425/ http://eprints.usm.my/59425/1/FAISAL%20L%20F%20H%20ALMUTAIRI%20-%20TESIS%20cut.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Pengurusan
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Almutairi, Faisal L F H Modeling G2g Usage Among Government Employees In Kuwait: The Contingent Role Of User Monitoring, User Resistance, And Task Interdependence
description	In 2017, The Kuwait government implemented the G2G system in government ministries to support the achievement of the 2035 Kuwaiti vision and to overcome the delay of the government transactions done by employees. The new Kuwait vision 2035 consists of many goals to be achieved, and the most important goal is to make Kuwait a financial and commercial center by improving the government online services provided by employees. Despite the continuous development that the Kuwaiti government made to the e-government system, government transactions were still delayed by employees. Therefore, this research focused on identifying factors affecting the performance of employees using G2G system in Kuwait ministries. DeLone and McLean (2003) was utilized in this research to determine the employee’s performance in Kuwait ministries, and fifteen hypothesizes were developed based on the model developed. The model also has been extended in this study by adding task interdependence, user monitoring, user resistance, and user training to the original model. pre-test was conducted in this study with a number of academic experts, field experts, and respondents to fully comprehend the underlying concept. Survey was used as the research instrument and the unit of analysis is employees using G2G system in Kuwait ministries, and 290 respondents were obtained out of 500 printed hardcopy questionnaires distributed in 5 ministries (consisting of 73% users of all state ministries). The data obtained from the survey was analyzed using Partial Least Square (PLS-SEM).
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Almutairi, Faisal L F H
author_facet	Almutairi, Faisal L F H
author_sort	Almutairi, Faisal L F H
title	Modeling G2g Usage Among Government Employees In Kuwait: The Contingent Role Of User Monitoring, User Resistance, And Task Interdependence
title_short	Modeling G2g Usage Among Government Employees In Kuwait: The Contingent Role Of User Monitoring, User Resistance, And Task Interdependence
title_full	Modeling G2g Usage Among Government Employees In Kuwait: The Contingent Role Of User Monitoring, User Resistance, And Task Interdependence
title_fullStr	Modeling G2g Usage Among Government Employees In Kuwait: The Contingent Role Of User Monitoring, User Resistance, And Task Interdependence
title_full_unstemmed	Modeling G2g Usage Among Government Employees In Kuwait: The Contingent Role Of User Monitoring, User Resistance, And Task Interdependence
title_sort	modeling g2g usage among government employees in kuwait: the contingent role of user monitoring, user resistance, and task interdependence
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Pengurusan
publishDate	2022
url	http://eprints.usm.my/59425/1/FAISAL%20L%20F%20H%20ALMUTAIRI%20-%20TESIS%20cut.pdf
_version_	1783729554592890880

Modeling G2g Usage Among Government Employees In Kuwait: The Contingent Role Of User Monitoring, User Resistance, And Task Interdependence

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