Improving User Interface Accessibility For Chinese Elderly Tourism Through Service Design In Yancheng, Jiangsu Province, China

The aging process in China has been accelerating. Since 2020, China has moved from a deeply aging society to a super-aging society. The growing base of population aging inevitably brings about the aging of consumer groups in the market. Especially when elderly people are in tourism, they have mor...

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Main Author:	Chang, Runyi
Format:	Thesis
Language:	English
Published:	2023
Subjects:	NX1-820 Arts in general
Online Access:	http://eprints.usm.my/60336/1/CHANG%20RUNYI%20-%20TESIS24.pdf
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id	my-usm-ep.60336
record_format	uketd_dc
spelling	my-usm-ep.603362024-04-02T09:01:29Z Improving User Interface Accessibility For Chinese Elderly Tourism Through Service Design In Yancheng, Jiangsu Province, China 2023-08 Chang, Runyi NX1-820 Arts in general The aging process in China has been accelerating. Since 2020, China has moved from a deeply aging society to a super-aging society. The growing base of population aging inevitably brings about the aging of consumer groups in the market. Especially when elderly people are in tourism, they have more available time, lower financial pressures, and considerable purchasing power, so elderly tourism is becoming an integral segment of the tourism industry. Although extensive literature has discussed elderly tourism in China as a separate sector, it has not been able to change the situation of low accessibility. Until now, there has been insufficient research to identify the needs, behaviors, and expectations of elderly people in tourism. As a result, the traveling experience of Chinese elderly people is unsatisfactory since the tourism industry cannot accurately match the demands of the elderly in terms of products, services, and travel processes. In this study, the author applied service design as an interdisciplinary approach to improving accessibility to elderly tourism. Using a combination of quantitative and qualitative methods, including Pearson correlation, multiple linear regression, and interview verification. The author explored a range of factors that influence traveling experience of elderly people throughout journeys. 2023-08 Thesis http://eprints.usm.my/60336/ http://eprints.usm.my/60336/1/CHANG%20RUNYI%20-%20TESIS24.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Seni
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	NX1-820 Arts in general
spellingShingle	NX1-820 Arts in general Chang, Runyi Improving User Interface Accessibility For Chinese Elderly Tourism Through Service Design In Yancheng, Jiangsu Province, China
description	The aging process in China has been accelerating. Since 2020, China has moved from a deeply aging society to a super-aging society. The growing base of population aging inevitably brings about the aging of consumer groups in the market. Especially when elderly people are in tourism, they have more available time, lower financial pressures, and considerable purchasing power, so elderly tourism is becoming an integral segment of the tourism industry. Although extensive literature has discussed elderly tourism in China as a separate sector, it has not been able to change the situation of low accessibility. Until now, there has been insufficient research to identify the needs, behaviors, and expectations of elderly people in tourism. As a result, the traveling experience of Chinese elderly people is unsatisfactory since the tourism industry cannot accurately match the demands of the elderly in terms of products, services, and travel processes. In this study, the author applied service design as an interdisciplinary approach to improving accessibility to elderly tourism. Using a combination of quantitative and qualitative methods, including Pearson correlation, multiple linear regression, and interview verification. The author explored a range of factors that influence traveling experience of elderly people throughout journeys.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Chang, Runyi
author_facet	Chang, Runyi
author_sort	Chang, Runyi
title	Improving User Interface Accessibility For Chinese Elderly Tourism Through Service Design In Yancheng, Jiangsu Province, China
title_short	Improving User Interface Accessibility For Chinese Elderly Tourism Through Service Design In Yancheng, Jiangsu Province, China
title_full	Improving User Interface Accessibility For Chinese Elderly Tourism Through Service Design In Yancheng, Jiangsu Province, China
title_fullStr	Improving User Interface Accessibility For Chinese Elderly Tourism Through Service Design In Yancheng, Jiangsu Province, China
title_full_unstemmed	Improving User Interface Accessibility For Chinese Elderly Tourism Through Service Design In Yancheng, Jiangsu Province, China
title_sort	improving user interface accessibility for chinese elderly tourism through service design in yancheng, jiangsu province, china
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Seni
publishDate	2023
url	http://eprints.usm.my/60336/1/CHANG%20RUNYI%20-%20TESIS24.pdf
_version_	1804888915683835904

Improving User Interface Accessibility For Chinese Elderly Tourism Through Service Design In Yancheng, Jiangsu Province, China

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