Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective

The healthcare sector is growing rapidly in developing electronic personalize health records (e-PHR) as an internet-based eHealth implementation in many countries. The ePHR has recognized as one of the important roles in managing personalize health and health informatics. However, the acceptance of...

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Main Author:	Mohd Yaacob, Noorayisahbe
Format:	Thesis
Language:	English English
Published:	2020
Subjects:	R Medicine (General)
Online Access:	http://eprints.utem.edu.my/id/eprint/25391/1/Acceptance%20Model%20For%20Electronic%20Personalized%20Health%20Records%20In%20Peninsular%20Malaysia%20Based%20On%20Users%20Perspective.pdf http://eprints.utem.edu.my/id/eprint/25391/2/Acceptance%20Model%20For%20Electronic%20Personalized%20Health%20Records%20In%20Peninsular%20Malaysia%20Based%20On%20Users%20Perspective.pdf
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id	my-utem-ep.25391
record_format	uketd_dc
institution	Universiti Teknikal Malaysia Melaka
collection	UTeM Repository
language	English English
advisor	Hasan Basari, Abd. Samad
topic	R Medicine (General)
spellingShingle	R Medicine (General) Mohd Yaacob, Noorayisahbe Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective
description	The healthcare sector is growing rapidly in developing electronic personalize health records (e-PHR) as an internet-based eHealth implementation in many countries. The ePHR has recognized as one of the important roles in managing personalize health and health informatics. However, the acceptance of e-PHRs in Peninsular Malaysia is still under study. The lack of user acceptance is a critical impediment to the success of an information system (IS) model. Thus, understanding an individual’s acceptance or rejection of information technology (IT) is considered as one of the most challenging issues. Most of the primary care sector, both public and private hospitals including clinics in Malaysia are still ambiguous with e-PHR. Therefore, the need to conduct a research on the factors that influence and how e-PHR can be accepted especially for Malaysian patients, physicians and organizations are very essential. The aim of this study is to investigate the factors that are important in order to propose an e-PHR acceptance model from patients, physicians and organizations perspectives within the context of Malaysian public and private hospitals including clinics. Accordingly, this study integrated the Unified Theory of Acceptance and Use of Technology (UTAUT2), Diffusion of Innovations (DOI), Technology Organization Environment (TOE) and Cultural (Hofstede) to propose the factors influencing acceptance of the e-PHR in Peninsular Malaysia. This research utilized the mix method approach which are triangulation technique and interviews including a survey through a web-based questionnaire that involved seventy-one dimensions for patients, eighty-four dimensions for physicians and about ninety-four dimensions for the organization. Twenty-four hypotheses have been determined to test the proposed model. The analysis has been done through SPSS and SmartPLS software to evaluate internal consistency, indicator reliability, convergent and discriminant validity of the survey instrument. The results from the initial hypotheses testing indicated that personal innovativeness, knowledge, privacy and security, and trust are the most significant factors for the acceptance of e-PHR based on Peninsular Malaysia patients, physicians and organizations with Average Variance Extracted (AVE) > 0.05. The results from moderation hypothesis testing shown that there is no significant effect with AVE <0.05 on the relationships in the model. The proposed model has been validated by ten selected experts from different organizations. This study concluded that there is an existence of significant factors on e-PHR acceptance among patients, physicians and organizations. The research findings conclude that the significant factors have the same effect on e-PHR acceptance within Peninsular Malaysia patients, physicians and organizations. This research has contributed to the body of knowledge in the field of health informatics which focusing on e-PHR acceptance in Peninsular Malaysia.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Mohd Yaacob, Noorayisahbe
author_facet	Mohd Yaacob, Noorayisahbe
author_sort	Mohd Yaacob, Noorayisahbe
title	Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective
title_short	Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective
title_full	Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective
title_fullStr	Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective
title_full_unstemmed	Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective
title_sort	acceptance model for electronic personalized health records in peninsular malaysia based on users perspective
granting_institution	Universiti Teknikal Malaysia Melaka
granting_department	Faculty of Information and Communication Technology
publishDate	2020
url	http://eprints.utem.edu.my/id/eprint/25391/1/Acceptance%20Model%20For%20Electronic%20Personalized%20Health%20Records%20In%20Peninsular%20Malaysia%20Based%20On%20Users%20Perspective.pdf http://eprints.utem.edu.my/id/eprint/25391/2/Acceptance%20Model%20For%20Electronic%20Personalized%20Health%20Records%20In%20Peninsular%20Malaysia%20Based%20On%20Users%20Perspective.pdf
_version_	1747834116388159488
spelling	my-utem-ep.253912021-11-17T08:39:40Z Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective 2020 Mohd Yaacob, Noorayisahbe R Medicine (General) The healthcare sector is growing rapidly in developing electronic personalize health records (e-PHR) as an internet-based eHealth implementation in many countries. The ePHR has recognized as one of the important roles in managing personalize health and health informatics. However, the acceptance of e-PHRs in Peninsular Malaysia is still under study. The lack of user acceptance is a critical impediment to the success of an information system (IS) model. Thus, understanding an individual’s acceptance or rejection of information technology (IT) is considered as one of the most challenging issues. Most of the primary care sector, both public and private hospitals including clinics in Malaysia are still ambiguous with e-PHR. Therefore, the need to conduct a research on the factors that influence and how e-PHR can be accepted especially for Malaysian patients, physicians and organizations are very essential. The aim of this study is to investigate the factors that are important in order to propose an e-PHR acceptance model from patients, physicians and organizations perspectives within the context of Malaysian public and private hospitals including clinics. Accordingly, this study integrated the Unified Theory of Acceptance and Use of Technology (UTAUT2), Diffusion of Innovations (DOI), Technology Organization Environment (TOE) and Cultural (Hofstede) to propose the factors influencing acceptance of the e-PHR in Peninsular Malaysia. This research utilized the mix method approach which are triangulation technique and interviews including a survey through a web-based questionnaire that involved seventy-one dimensions for patients, eighty-four dimensions for physicians and about ninety-four dimensions for the organization. Twenty-four hypotheses have been determined to test the proposed model. The analysis has been done through SPSS and SmartPLS software to evaluate internal consistency, indicator reliability, convergent and discriminant validity of the survey instrument. The results from the initial hypotheses testing indicated that personal innovativeness, knowledge, privacy and security, and trust are the most significant factors for the acceptance of e-PHR based on Peninsular Malaysia patients, physicians and organizations with Average Variance Extracted (AVE) > 0.05. The results from moderation hypothesis testing shown that there is no significant effect with AVE <0.05 on the relationships in the model. The proposed model has been validated by ten selected experts from different organizations. This study concluded that there is an existence of significant factors on e-PHR acceptance among patients, physicians and organizations. The research findings conclude that the significant factors have the same effect on e-PHR acceptance within Peninsular Malaysia patients, physicians and organizations. This research has contributed to the body of knowledge in the field of health informatics which focusing on e-PHR acceptance in Peninsular Malaysia. 2020 Thesis http://eprints.utem.edu.my/id/eprint/25391/ http://eprints.utem.edu.my/id/eprint/25391/1/Acceptance%20Model%20For%20Electronic%20Personalized%20Health%20Records%20In%20Peninsular%20Malaysia%20Based%20On%20Users%20Perspective.pdf text en validuser http://eprints.utem.edu.my/id/eprint/25391/2/Acceptance%20Model%20For%20Electronic%20Personalized%20Health%20Records%20In%20Peninsular%20Malaysia%20Based%20On%20Users%20Perspective.pdf text en public https://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=119784 phd doctoral Universiti Teknikal Malaysia Melaka Faculty of Information and Communication Technology Hasan Basari, Abd. Samad 1. Abidi, S.S. and Goh, a, 2000. A personalised Healthcare Information Delivery System: pushing customised healthcare information over the WWW. 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