Service quality index as customer satisfaction indicator for continous student enrolment at private school in Indonesia
Private schools offering educational services often face criticism for their substandard quality. This study focuses on customer satisfactions where there are academic institutions especially private schools have underestimated their customer satisfaction (i.e. students and parents). Up to this date...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English English |
| Published: |
2024
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| Online Access: | http://eprints.utem.edu.my/id/eprint/27676/1/Service%20quality%20index%20as%20customer%20satisfaction%20indicator%20for%20continous%20student%20enrolment%20at%20private%20school%20in%20Indonesia.pdf http://eprints.utem.edu.my/id/eprint/27676/2/Service%20quality%20index%20as%20customer%20satisfaction%20indicator%20for%20continous%20student%20enrolment%20at%20private%20school%20in%20Indonesia.pdf |
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http://eprints.utem.edu.my/id/eprint/27676/1/Service%20quality%20index%20as%20customer%20satisfaction%20indicator%20for%20continous%20student%20enrolment%20at%20private%20school%20in%20Indonesia.pdfhttp://eprints.utem.edu.my/id/eprint/27676/2/Service%20quality%20index%20as%20customer%20satisfaction%20indicator%20for%20continous%20student%20enrolment%20at%20private%20school%20in%20Indonesia.pdf