Relationship between lean system and small medium enterprises (SMES) performance

Lean system has attracted many researchers and practitioners since its remarkable achievement was broadly reported and had become a widely-research topic. It is fair to state that some research gaps still exist. This study aims to examine the status of lean system implementation and its impact on th...

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Main Author:	Mohd Nor, Norasmiha
Format:	Thesis
Language:	English English English
Published:	2019
Subjects:	HD Industries Land use Labor
Online Access:	http://eprints.uthm.edu.my/105/1/24p%20NORASMIHA%20MOHD%20NOR.pdf http://eprints.uthm.edu.my/105/2/NORASMIHA%20MOHD%20NOR%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/105/3/NORASMIHA%20MOHD%20NOR%20WATERMARK.pdf
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id	my-uthm-ep.105
record_format	uketd_dc
spelling	my-uthm-ep.1052021-06-22T07:59:06Z Relationship between lean system and small medium enterprises (SMES) performance 2019-03 Mohd Nor, Norasmiha HD Industries. Land use. Labor Lean system has attracted many researchers and practitioners since its remarkable achievement was broadly reported and had become a widely-research topic. It is fair to state that some research gaps still exist. This study aims to examine the status of lean system implementation and its impact on the operational performance of Small and Medium Enterprises (SMEs), thereby to develop a Lean System Performance Model (LSPM) to facilitate successful lean system implementation considering the uncertainty business environment of the manufacturing sector in Malaysia. A quantitative research methodology with a survey method was employed to achieve the aim of this study. The target respondents were managerial level as they have more information related to the company and knowledge of continuous improvement strategy such as lean system. The combination of socio-technical system theory and contingency theory underpinned the relationship between lean system, operational performance and business environment. The Structural Equation Modelling (SEM) using SmartPLS software was applied to verify the research framework drawing on a sample of 210 SMEs operating in Malaysia manufacturing industry. The SEM analysis proved hard and soft lean practices have a significant impact on operational performance as measured by cost, quality, delivery and flexibility. Further analysis revealed the synergy effect between hard and soft lean practices predicting higher operational performance, in term of cost, quality, delivery and flexibility indicator. Thus, it is recommended that SMEs should consider applying soft and hard practices simultaneously rather than focusing on the specific lean practices. Robustness test confirmed the uncertainty business environment, such as competitive intensity moderates the relationship between lean system and operational performance. This study offers a new understanding of the effect on business environment and suggests SMEs should be aware of threat from the uncertainty business environment during lean system implementation. 2019-03 Thesis http://eprints.uthm.edu.my/105/ http://eprints.uthm.edu.my/105/1/24p%20NORASMIHA%20MOHD%20NOR.pdf text en public http://eprints.uthm.edu.my/105/2/NORASMIHA%20MOHD%20NOR%20COPYRIGHT%20DECLARATION.pdf text en staffonly http://eprints.uthm.edu.my/105/3/NORASMIHA%20MOHD%20NOR%20WATERMARK.pdf text en validuser phd doctoral Universiti Tun Hussein Onn Malaysia Fakulti Pengurusan Teknologi dan Perniagaan
institution	Universiti Tun Hussein Onn Malaysia
collection	UTHM Institutional Repository
language	English English English
topic	HD Industries Land use Labor
spellingShingle	HD Industries Land use Labor Mohd Nor, Norasmiha Relationship between lean system and small medium enterprises (SMES) performance
description	Lean system has attracted many researchers and practitioners since its remarkable achievement was broadly reported and had become a widely-research topic. It is fair to state that some research gaps still exist. This study aims to examine the status of lean system implementation and its impact on the operational performance of Small and Medium Enterprises (SMEs), thereby to develop a Lean System Performance Model (LSPM) to facilitate successful lean system implementation considering the uncertainty business environment of the manufacturing sector in Malaysia. A quantitative research methodology with a survey method was employed to achieve the aim of this study. The target respondents were managerial level as they have more information related to the company and knowledge of continuous improvement strategy such as lean system. The combination of socio-technical system theory and contingency theory underpinned the relationship between lean system, operational performance and business environment. The Structural Equation Modelling (SEM) using SmartPLS software was applied to verify the research framework drawing on a sample of 210 SMEs operating in Malaysia manufacturing industry. The SEM analysis proved hard and soft lean practices have a significant impact on operational performance as measured by cost, quality, delivery and flexibility. Further analysis revealed the synergy effect between hard and soft lean practices predicting higher operational performance, in term of cost, quality, delivery and flexibility indicator. Thus, it is recommended that SMEs should consider applying soft and hard practices simultaneously rather than focusing on the specific lean practices. Robustness test confirmed the uncertainty business environment, such as competitive intensity moderates the relationship between lean system and operational performance. This study offers a new understanding of the effect on business environment and suggests SMEs should be aware of threat from the uncertainty business environment during lean system implementation.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Mohd Nor, Norasmiha
author_facet	Mohd Nor, Norasmiha
author_sort	Mohd Nor, Norasmiha
title	Relationship between lean system and small medium enterprises (SMES) performance
title_short	Relationship between lean system and small medium enterprises (SMES) performance
title_full	Relationship between lean system and small medium enterprises (SMES) performance
title_fullStr	Relationship between lean system and small medium enterprises (SMES) performance
title_full_unstemmed	Relationship between lean system and small medium enterprises (SMES) performance
title_sort	relationship between lean system and small medium enterprises (smes) performance
granting_institution	Universiti Tun Hussein Onn Malaysia
granting_department	Fakulti Pengurusan Teknologi dan Perniagaan
publishDate	2019
url	http://eprints.uthm.edu.my/105/1/24p%20NORASMIHA%20MOHD%20NOR.pdf http://eprints.uthm.edu.my/105/2/NORASMIHA%20MOHD%20NOR%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/105/3/NORASMIHA%20MOHD%20NOR%20WATERMARK.pdf
_version_	1747830530234122240

Relationship between lean system and small medium enterprises (SMES) performance

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