Lean manufacturing based cloud enterprise resource planning for SME digitalization
The Covid-19 pandemic is a right time for SME to grab the benefit of digital transformation. The SME that involved in digitalization will be more ready to deal with challenges of the pandemic. In current situation (2020-2022), the pandemic became a barrier to the face-to face business operations,...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English English English |
| Published: |
2023
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/10846/1/24p%20JAKFAT%20HAEKAL.pdf http://eprints.uthm.edu.my/10846/2/JAKFAT%20HAEKAL%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/10846/3/JAKFAT%20HAEKAL%20WATERMARK.pdf |
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| Summary: | The Covid-19 pandemic is a right time for SME to grab the benefit of digital
transformation. The SME that involved in digitalization will be more ready to deal
with challenges of the pandemic. In current situation (2020-2022), the pandemic
became a barrier to the face-to face business operations, resulting in a significant
decrease of sales. A survey conducted by the Indonesian Chamber of Commerce and
Industry (KADIN) in May 2020 found that around 70% of businesses in Indonesia
had experienced a decline in sales due to the pandemic. Many businesses and
organizations have had to rapidly adapt their operations and processes to comply with
changing regulations, keep their employees safe, and meet the needs of their
customers or clients. In order to overcome this issue, there is a motivation to find a
more effective way of the digitalization framework. The purpose of this research is to
develop a new framework of cloud enterprise resource planning (CERP) that is more
effective for improving sales through a better productivity and low cost. The new
CERP integrates business process re-engineering and lean manufacturing is able to
digitalize the process at a minimum cost. The development process of the framework
involves forum group discussions with seven expert including manager, director, and
consultant. This framework has been implemented for one year in nine cosmetic
companies showing the improvement in productivity by 77% through eliminating
thirty one necessary non value-added activities (NNVA) and non value-added
activities (NVA). The cost comparison shows that the proposed CERP framework has
a lowest cost ($1001) compared to existing CERP softwares in the global market |
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