Impact of customer service and post-purchase activities on online customer satisfaction in Malaysia
Currently, the e-commerce company that was based or has their operation in Malaysia like Iazada, Zalora, Shopee and II Street, are partnering with third-party courier service and logistics company 1o provide the service of delivering the goods and items to the customers. This service delivery time...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2020
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/11524/1/24p%20AINNUL%20IZWAN%20HASSAN.pdf |
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