The impact of job demands-resources and personal resources on employees’ job performance in telecommunication engineering sector

Recently, research on job performance of employees of Telecommunication sector in Africa has received considerable attention, both in theory and practice. The job demands in Telecommunication sector has been reported to cause turnover intentions in employees, eventually leading to a decrease in j...

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Main Author:	Mohamud Shire, Abdirahman
Format:	Thesis
Language:	English English English
Published:	2021
Subjects:	HF5549-5549.5 Personnel management Employment management
Online Access:	http://eprints.uthm.edu.my/4780/1/24p%20ABDIRAHMAN%20MOHAMUD%20SHIRE.pdf http://eprints.uthm.edu.my/4780/2/ABDIRAHMAN%20MOHAMUD%20SHIRE%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/4780/3/ABDIRAHMAN%20MOHAMUD%20SHIRE%20WATERMARK.pdf
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id	my-uthm-ep.4780
record_format	uketd_dc
spelling	my-uthm-ep.47802022-02-03T02:43:05Z The impact of job demands-resources and personal resources on employees’ job performance in telecommunication engineering sector 2021-07 Mohamud Shire, Abdirahman HF5549-5549.5 Personnel management. Employment management Recently, research on job performance of employees of Telecommunication sector in Africa has received considerable attention, both in theory and practice. The job demands in Telecommunication sector has been reported to cause turnover intentions in employees, eventually leading to a decrease in job performance. The importance of this context is that, there is a growing interest in identifying ways to improve employees job performance. Therefore, this study aimed to examine the role of job demands-resources and personal resources on job performance of the employees of Somaliland Telecommunication companies. Specifically, the study aimed to identify the job performance level of employees in Somaliland telecommunication technology sector; to examine the influence of job demands-resources and personal resources on affective commitment, turnover intentions and work engagement of employees in Somaliland telecommunication technology sector; to examine the influence of affective commitment, turnover intentions and work engagement on job performance of employees in Somaliland telecommunication technology sector; to determine the mediating roles of affective commitment, turnover intentions and work engagement on the relationship between job demands-resources and personal resources with job performance of employees in Somaliland telecommunication technology sector. Data were collected from employees (N = 210) in Somaliland Telecommunication sector. This study is quantitative and it employs partial least squares structural equation modeling (PLS-SEM) to validate the research model to test the relationships being hypothesized. The study found the level of employees’ job performance to be moderate and a direct significant relationships among the tested variables. In addition, the multiple mediators of the study such as affective commitment, work engagement and turnover intentions are found to have partial mediating effect between JD-R model and job performance. Finally, the discussion of the findings, implications of the study, recommendations of the future work and conclusions were also discussed. 2021-07 Thesis http://eprints.uthm.edu.my/4780/ http://eprints.uthm.edu.my/4780/1/24p%20ABDIRAHMAN%20MOHAMUD%20SHIRE.pdf text en public http://eprints.uthm.edu.my/4780/2/ABDIRAHMAN%20MOHAMUD%20SHIRE%20COPYRIGHT%20DECLARATION.pdf text en staffonly http://eprints.uthm.edu.my/4780/3/ABDIRAHMAN%20MOHAMUD%20SHIRE%20WATERMARK.pdf text en validuser phd doctoral Universiti Tun Hussein Malaysia Fakulti Pengurusan Teknologi dan Perniagaan
institution	Universiti Tun Hussein Onn Malaysia
collection	UTHM Institutional Repository
language	English English English
topic	HF5549-5549.5 Personnel management Employment management
spellingShingle	HF5549-5549.5 Personnel management Employment management Mohamud Shire, Abdirahman The impact of job demands-resources and personal resources on employees’ job performance in telecommunication engineering sector
description	Recently, research on job performance of employees of Telecommunication sector in Africa has received considerable attention, both in theory and practice. The job demands in Telecommunication sector has been reported to cause turnover intentions in employees, eventually leading to a decrease in job performance. The importance of this context is that, there is a growing interest in identifying ways to improve employees job performance. Therefore, this study aimed to examine the role of job demands-resources and personal resources on job performance of the employees of Somaliland Telecommunication companies. Specifically, the study aimed to identify the job performance level of employees in Somaliland telecommunication technology sector; to examine the influence of job demands-resources and personal resources on affective commitment, turnover intentions and work engagement of employees in Somaliland telecommunication technology sector; to examine the influence of affective commitment, turnover intentions and work engagement on job performance of employees in Somaliland telecommunication technology sector; to determine the mediating roles of affective commitment, turnover intentions and work engagement on the relationship between job demands-resources and personal resources with job performance of employees in Somaliland telecommunication technology sector. Data were collected from employees (N = 210) in Somaliland Telecommunication sector. This study is quantitative and it employs partial least squares structural equation modeling (PLS-SEM) to validate the research model to test the relationships being hypothesized. The study found the level of employees’ job performance to be moderate and a direct significant relationships among the tested variables. In addition, the multiple mediators of the study such as affective commitment, work engagement and turnover intentions are found to have partial mediating effect between JD-R model and job performance. Finally, the discussion of the findings, implications of the study, recommendations of the future work and conclusions were also discussed.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Mohamud Shire, Abdirahman
author_facet	Mohamud Shire, Abdirahman
author_sort	Mohamud Shire, Abdirahman
title	The impact of job demands-resources and personal resources on employees’ job performance in telecommunication engineering sector
title_short	The impact of job demands-resources and personal resources on employees’ job performance in telecommunication engineering sector
title_full	The impact of job demands-resources and personal resources on employees’ job performance in telecommunication engineering sector
title_fullStr	The impact of job demands-resources and personal resources on employees’ job performance in telecommunication engineering sector
title_full_unstemmed	The impact of job demands-resources and personal resources on employees’ job performance in telecommunication engineering sector
title_sort	impact of job demands-resources and personal resources on employees’ job performance in telecommunication engineering sector
granting_institution	Universiti Tun Hussein Malaysia
granting_department	Fakulti Pengurusan Teknologi dan Perniagaan
publishDate	2021
url	http://eprints.uthm.edu.my/4780/1/24p%20ABDIRAHMAN%20MOHAMUD%20SHIRE.pdf http://eprints.uthm.edu.my/4780/2/ABDIRAHMAN%20MOHAMUD%20SHIRE%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/4780/3/ABDIRAHMAN%20MOHAMUD%20SHIRE%20WATERMARK.pdf
_version_	1747831054378467328

The impact of job demands-resources and personal resources on employees’ job performance in telecommunication engineering sector

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