An improvement of customer adoption of using Self-Service Technologies (SST) At TMPoint Johor

This study focuses on the improvement of customer adoption of using self-service technologies (SST) at TMpoint Johor. Self-service technologies (SSTs) have become an important platform for every company today. Not only to reduce costs but also because it has become a competitive advantage for the co...

Full description

Saved in:
Bibliographic Details
Main Author: Ruslan, Mohd. Khairudin
Format: Thesis
Language:English
Published: 2022
Subjects:
Online Access:http://eprints.utm.my/id/eprint/101729/1/MohdKhairudinRuslanMAHIBS2022.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!