Enhance the effectiveness of organizational response to public complaints in social media offence
The Malaysian Communication and Multimedia Commission (MCMC) commits to upholding the Client's Charter on complaints received and protecting consumers' interests concerning social media offences. However, due to the advancement of technology, complaints on social media offences have rapidl...
Saved in:
Main Author: | Zulkifli, Muhammad Syafiq |
---|---|
Format: | Thesis |
Language: | English |
Published: |
2021
|
Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/102348/1/MuhammadSyafiqZulkifliMAHIBS2021.pdf.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
The Relationship of Psychographic Factors Towards Consumer Complaint Behaviour
by: Zambrus, Salleh
Published: (2009) -
Morphological processes of neologisms in social media
by: Shahlee, Shakina
Published: (2021) -
The effect of social media marketing towards catering business brand awareness
by: Chew, Jie Yi
Published: (2022) -
Modernization factors for creating corruption awareness through social media and culture
by: Hussein, Maytham Falih
Published: (2021) -
The impact of social media marketing towards Nazla Enterprise
by: Md. Zaini, Nurul Izzaty
Published: (2022)