Exploring challenges in cybercrime investigation and plausible solution

The rapid advancement of internet technology has led to an increase in cybercrimes. In a typical scenario, online criminals manipulate loopholes within internet applications to commit crimes. There is also an ever-changing tactic employed by online criminals to avoid being detected or captured. Inve...

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Main Author:	Baharudin, Akmal Hamdy
Format:	Thesis
Language:	English
Published:	2020
Subjects:	HB615-715 Entrepreneurship Risk and uncertainty Property
Online Access:	http://eprints.utm.my/102682/1/AkmalHamdyBaharudinMAHIBS2022.pdf.pdf
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id	my-utm-ep.102682
record_format	uketd_dc
spelling	my-utm-ep.1026822023-09-13T02:35:07Z Exploring challenges in cybercrime investigation and plausible solution 2020 Baharudin, Akmal Hamdy HB615-715 Entrepreneurship. Risk and uncertainty. Property The rapid advancement of internet technology has led to an increase in cybercrimes. In a typical scenario, online criminals manipulate loopholes within internet applications to commit crimes. There is also an ever-changing tactic employed by online criminals to avoid being detected or captured. Investigating Officers (IOs) of Malaysia Communication and Multimedia Commission (MCMC) also faced issues in cybercrime investigation such as unable to identify the culprit’s due to anonymity, encryption, cross-border jurisdiction, quality of digital forensic and quality of witness. With this being said, this research aims to explore and understand these challenges at a deeper level within the cybercrime investigation sector. To achieve this research objective, this study employed a mixed method of qualitatively and quantitatively based on the research problems and gaps of research. The researcher has conducted a face-to-face interview with IOs and the manager at the Investigation Department of MCMC using semi-structured questionnaires. The potential contribution that can be made by this study is that it provides us with detailed knowledge of problems within cybercrime investigation. Understanding this aspect at a more conceptual level may clarify steps or the standard of procedures (SOPs) required to provide a plausible solution. As the intervention towards the quality of investigation has led the researcher to publish the handbook of cybercrime investigation namely “Kesalahan Media Sosial: Manual Siasatan dan Pendakwaan” in Cycle 1 and conducting the knowledge sharing session (technical training) for IOs to maximize the organisation knowledge-related effectiveness and achieve the research objective. This strategy could increase organizational performance and successfully shows significant impact towards IOs work efficiency. The potential managerial implication of this study is that - it enhances the quality of investigation procedures and ensures the output of tasks performed by IOs are in-line with the organizational stated Key Performance Index (KPI). 2020 Thesis http://eprints.utm.my/102682/ http://eprints.utm.my/102682/1/AkmalHamdyBaharudinMAHIBS2022.pdf.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:146641 masters Universiti Teknologi Malaysia Azman Hashim International Business School
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HB615-715 Entrepreneurship Risk and uncertainty Property
spellingShingle	HB615-715 Entrepreneurship Risk and uncertainty Property Baharudin, Akmal Hamdy Exploring challenges in cybercrime investigation and plausible solution
description	The rapid advancement of internet technology has led to an increase in cybercrimes. In a typical scenario, online criminals manipulate loopholes within internet applications to commit crimes. There is also an ever-changing tactic employed by online criminals to avoid being detected or captured. Investigating Officers (IOs) of Malaysia Communication and Multimedia Commission (MCMC) also faced issues in cybercrime investigation such as unable to identify the culprit’s due to anonymity, encryption, cross-border jurisdiction, quality of digital forensic and quality of witness. With this being said, this research aims to explore and understand these challenges at a deeper level within the cybercrime investigation sector. To achieve this research objective, this study employed a mixed method of qualitatively and quantitatively based on the research problems and gaps of research. The researcher has conducted a face-to-face interview with IOs and the manager at the Investigation Department of MCMC using semi-structured questionnaires. The potential contribution that can be made by this study is that it provides us with detailed knowledge of problems within cybercrime investigation. Understanding this aspect at a more conceptual level may clarify steps or the standard of procedures (SOPs) required to provide a plausible solution. As the intervention towards the quality of investigation has led the researcher to publish the handbook of cybercrime investigation namely “Kesalahan Media Sosial: Manual Siasatan dan Pendakwaan” in Cycle 1 and conducting the knowledge sharing session (technical training) for IOs to maximize the organisation knowledge-related effectiveness and achieve the research objective. This strategy could increase organizational performance and successfully shows significant impact towards IOs work efficiency. The potential managerial implication of this study is that - it enhances the quality of investigation procedures and ensures the output of tasks performed by IOs are in-line with the organizational stated Key Performance Index (KPI).
format	Thesis
qualification_level	Master's degree
author	Baharudin, Akmal Hamdy
author_facet	Baharudin, Akmal Hamdy
author_sort	Baharudin, Akmal Hamdy
title	Exploring challenges in cybercrime investigation and plausible solution
title_short	Exploring challenges in cybercrime investigation and plausible solution
title_full	Exploring challenges in cybercrime investigation and plausible solution
title_fullStr	Exploring challenges in cybercrime investigation and plausible solution
title_full_unstemmed	Exploring challenges in cybercrime investigation and plausible solution
title_sort	exploring challenges in cybercrime investigation and plausible solution
granting_institution	Universiti Teknologi Malaysia
granting_department	Azman Hashim International Business School
publishDate	2020
url	http://eprints.utm.my/102682/1/AkmalHamdyBaharudinMAHIBS2022.pdf.pdf
_version_	1783729208246140928

Exploring challenges in cybercrime investigation and plausible solution

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