The influence of halal food knowledge and trust on non-muslim consumers' halal food purchase intention

The drivers of non-Muslim consumers in Malaysia to consume halal food have become one of the topics in halal studies. Those studies mostly mentioned that health benefits become the main reason for the non-Muslim consumers to consume halal food. However, there are still perceptions amongst the non-Mu...

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Main Author: Wibowo, Mas Wahyu
Format: Thesis
Language:English
Published: 2018
Subjects:
Online Access:http://eprints.utm.my/108394/1/MasWahyuWibowoPAHIBS2018.pdf.pdf
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spelling my-utm-ep.1083942024-11-01T04:07:50Z The influence of halal food knowledge and trust on non-muslim consumers' halal food purchase intention 2018 Wibowo, Mas Wahyu H Social Sciences (General) HF Commerce The drivers of non-Muslim consumers in Malaysia to consume halal food have become one of the topics in halal studies. Those studies mostly mentioned that health benefits become the main reason for the non-Muslim consumers to consume halal food. However, there are still perceptions amongst the non-Muslim consumers that the Islamic slaughtering method is inhumane. As a result, inconclusive findings are identified within the literatures leading to the need to address the gap of empirical evidence for the knowledge and trust of the non-Muslim consumers towards halal food purchase intention. This study aims to fill this gap by introducing both knowledge and trust constructs into the theory of planned behavior (TPB) framework. Further, the introduction of both constructs is supported by the food choice theory (FCT) which act as the complementary theory in the study. This study applies the quantitative research methodology and collects the purchase intention data by questionnaire distribution. Data were collected from 600 non-Muslim consumers in Kuala Lumpur and Selangor through self-administered questionnaire. Statistical Package for the Social Sciences (SPSS) was used for data analysis and screening. Subsequently, Structural Equation Modeling with Smart PLS was adopted to validate the model of this study. The findings of this study reveals that halal food knowledge does not have a significant direct relationship towards purchase intention. Nonetheless, the mediating constructs of trust, attitude, subjective norm and perceived behavioral control play a key role between the relationship of halal food knowledge and purchase intention. The significant mediating role of attitude and subjective norm suggest that health and animal-friendly attributes of halal food are aligned with non-Muslim consumers' motives on food consumption. Meanwhile, trust and perceived behavioral control are found to have insignificant mediating role. This finding suggested that the non-Muslim consumers could not relate themselves with the halal logo that lead to reluctance and hesitation to purchase halal food. In addition, the significant role of the non-Muslim consumers' subjective norm further suggests that collective decision-making is crucial to determine their purchase intention toward halal food. Based on the findings, this study proposes that the inclusion of non-Muslim consumers into the Malaysian halal ecosystem is beneficial to reduce their reluctance and hesitation to purchase halal food. 2018 Thesis http://eprints.utm.my/108394/ http://eprints.utm.my/108394/1/MasWahyuWibowoPAHIBS2018.pdf.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:154577 phd doctoral Universiti Teknologi Malaysia Azman Hashim International Business School
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic H Social Sciences (General)
HF Commerce
spellingShingle H Social Sciences (General)
HF Commerce
Wibowo, Mas Wahyu
The influence of halal food knowledge and trust on non-muslim consumers' halal food purchase intention
description The drivers of non-Muslim consumers in Malaysia to consume halal food have become one of the topics in halal studies. Those studies mostly mentioned that health benefits become the main reason for the non-Muslim consumers to consume halal food. However, there are still perceptions amongst the non-Muslim consumers that the Islamic slaughtering method is inhumane. As a result, inconclusive findings are identified within the literatures leading to the need to address the gap of empirical evidence for the knowledge and trust of the non-Muslim consumers towards halal food purchase intention. This study aims to fill this gap by introducing both knowledge and trust constructs into the theory of planned behavior (TPB) framework. Further, the introduction of both constructs is supported by the food choice theory (FCT) which act as the complementary theory in the study. This study applies the quantitative research methodology and collects the purchase intention data by questionnaire distribution. Data were collected from 600 non-Muslim consumers in Kuala Lumpur and Selangor through self-administered questionnaire. Statistical Package for the Social Sciences (SPSS) was used for data analysis and screening. Subsequently, Structural Equation Modeling with Smart PLS was adopted to validate the model of this study. The findings of this study reveals that halal food knowledge does not have a significant direct relationship towards purchase intention. Nonetheless, the mediating constructs of trust, attitude, subjective norm and perceived behavioral control play a key role between the relationship of halal food knowledge and purchase intention. The significant mediating role of attitude and subjective norm suggest that health and animal-friendly attributes of halal food are aligned with non-Muslim consumers' motives on food consumption. Meanwhile, trust and perceived behavioral control are found to have insignificant mediating role. This finding suggested that the non-Muslim consumers could not relate themselves with the halal logo that lead to reluctance and hesitation to purchase halal food. In addition, the significant role of the non-Muslim consumers' subjective norm further suggests that collective decision-making is crucial to determine their purchase intention toward halal food. Based on the findings, this study proposes that the inclusion of non-Muslim consumers into the Malaysian halal ecosystem is beneficial to reduce their reluctance and hesitation to purchase halal food.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Wibowo, Mas Wahyu
author_facet Wibowo, Mas Wahyu
author_sort Wibowo, Mas Wahyu
title The influence of halal food knowledge and trust on non-muslim consumers' halal food purchase intention
title_short The influence of halal food knowledge and trust on non-muslim consumers' halal food purchase intention
title_full The influence of halal food knowledge and trust on non-muslim consumers' halal food purchase intention
title_fullStr The influence of halal food knowledge and trust on non-muslim consumers' halal food purchase intention
title_full_unstemmed The influence of halal food knowledge and trust on non-muslim consumers' halal food purchase intention
title_sort influence of halal food knowledge and trust on non-muslim consumers' halal food purchase intention
granting_institution Universiti Teknologi Malaysia
granting_department Azman Hashim International Business School
publishDate 2018
url http://eprints.utm.my/108394/1/MasWahyuWibowoPAHIBS2018.pdf.pdf
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