Developing system information technology on planning demand and supply

Response time on orders of customers is becoming a critical issue to achieve a competitive advantage. This thesis presents an Expert System for simulating order processing activities, providing control over the order processes and reporting the orders status online. Managers would have control on or...

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Main Author: Fitra Lestari, Fitra Lestari
Format: Thesis
Language:English
Published: 2010
Subjects:
Online Access:http://eprints.utm.my/id/eprint/11072/1/FitraLestariMFKM2010.pdf
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id my-utm-ep.11072
record_format uketd_dc
spelling my-utm-ep.110722018-05-27T07:51:19Z Developing system information technology on planning demand and supply 2010-05 Fitra Lestari, Fitra Lestari HD Industries. Land use. Labor TJ Mechanical engineering and machinery Response time on orders of customers is becoming a critical issue to achieve a competitive advantage. This thesis presents an Expert System for simulating order processing activities, providing control over the order processes and reporting the orders status online. Managers would have control on orders transactions, and workshop floor supervisors could monitor and control the orders processing online. An information system model is to be designed, and a prototype is to be developed. A case study is to be conducted to prove the developed prototype system. The assumed activities to be covered within this system; procurement, inventory control, accounting, shipping and customer relationship management (CRM). 2010-05 Thesis http://eprints.utm.my/id/eprint/11072/ http://eprints.utm.my/id/eprint/11072/1/FitraLestariMFKM2010.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Mechanical Engineering Faculty of Mechanical Engineering
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic HD Industries
Land use
Labor
TJ Mechanical engineering and machinery
spellingShingle HD Industries
Land use
Labor
TJ Mechanical engineering and machinery
Fitra Lestari, Fitra Lestari
Developing system information technology on planning demand and supply
description Response time on orders of customers is becoming a critical issue to achieve a competitive advantage. This thesis presents an Expert System for simulating order processing activities, providing control over the order processes and reporting the orders status online. Managers would have control on orders transactions, and workshop floor supervisors could monitor and control the orders processing online. An information system model is to be designed, and a prototype is to be developed. A case study is to be conducted to prove the developed prototype system. The assumed activities to be covered within this system; procurement, inventory control, accounting, shipping and customer relationship management (CRM).
format Thesis
qualification_level Master's degree
author Fitra Lestari, Fitra Lestari
author_facet Fitra Lestari, Fitra Lestari
author_sort Fitra Lestari, Fitra Lestari
title Developing system information technology on planning demand and supply
title_short Developing system information technology on planning demand and supply
title_full Developing system information technology on planning demand and supply
title_fullStr Developing system information technology on planning demand and supply
title_full_unstemmed Developing system information technology on planning demand and supply
title_sort developing system information technology on planning demand and supply
granting_institution Universiti Teknologi Malaysia, Faculty of Mechanical Engineering
granting_department Faculty of Mechanical Engineering
publishDate 2010
url http://eprints.utm.my/id/eprint/11072/1/FitraLestariMFKM2010.pdf
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