Midnight taxi charges abuse at LCC Terminal, Sepang

Several countries in the world had implemented the surcharge rate during off peak period to encourage the availability of taxi service. The encouragement by applying surcharge was found necessary to ensure continuous taxi services during off peak period which are currently least remunerative. Howeve...

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Bibliographic Details
Main Author:	Daud, Mohd. Fadzali
Format:	Thesis
Language:	English
Published:	2009
Subjects:	HE Transportation and Communications
Online Access:	http://eprints.utm.my/id/eprint/12394/1/MohdFadzaliDaudMFAB2009.pdf
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id	my-utm-ep.12394
record_format	uketd_dc
spelling	my-utm-ep.123942018-06-25T08:57:40Z Midnight taxi charges abuse at LCC Terminal, Sepang 2009-04 Daud, Mohd. Fadzali HE Transportation and Communications Several countries in the world had implemented the surcharge rate during off peak period to encourage the availability of taxi service. The encouragement by applying surcharge was found necessary to ensure continuous taxi services during off peak period which are currently least remunerative. However this incentive had been abused. A study was done to investigate abusing on midnight taxi charges at LCC Terminal where it was found that taxi driver exploiting midnight rate for their personal advantages. This creates inconvenience scenario and unfairness treatment to midnight taxi users. Immediate improvement action needs to be done to certain area such as improving taxi queuing operation, revising on the implementation of the midnight surcharge rate policy, services and operations of midnight taxi. This will benefit midnight taxi users as well as to ensure the smooth running of midnight taxi operations. Above all, response from taxi industry participants itself is the key to gain public confident with the LCC Terminal taxi services. 2009-04 Thesis http://eprints.utm.my/id/eprint/12394/ http://eprints.utm.my/id/eprint/12394/1/MohdFadzaliDaudMFAB2009.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Built Environment Faculty of Built Environment
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HE Transportation and Communications
spellingShingle	HE Transportation and Communications Daud, Mohd. Fadzali Midnight taxi charges abuse at LCC Terminal, Sepang
description	Several countries in the world had implemented the surcharge rate during off peak period to encourage the availability of taxi service. The encouragement by applying surcharge was found necessary to ensure continuous taxi services during off peak period which are currently least remunerative. However this incentive had been abused. A study was done to investigate abusing on midnight taxi charges at LCC Terminal where it was found that taxi driver exploiting midnight rate for their personal advantages. This creates inconvenience scenario and unfairness treatment to midnight taxi users. Immediate improvement action needs to be done to certain area such as improving taxi queuing operation, revising on the implementation of the midnight surcharge rate policy, services and operations of midnight taxi. This will benefit midnight taxi users as well as to ensure the smooth running of midnight taxi operations. Above all, response from taxi industry participants itself is the key to gain public confident with the LCC Terminal taxi services.
format	Thesis
qualification_level	Master's degree
author	Daud, Mohd. Fadzali
author_facet	Daud, Mohd. Fadzali
author_sort	Daud, Mohd. Fadzali
title	Midnight taxi charges abuse at LCC Terminal, Sepang
title_short	Midnight taxi charges abuse at LCC Terminal, Sepang
title_full	Midnight taxi charges abuse at LCC Terminal, Sepang
title_fullStr	Midnight taxi charges abuse at LCC Terminal, Sepang
title_full_unstemmed	Midnight taxi charges abuse at LCC Terminal, Sepang
title_sort	midnight taxi charges abuse at lcc terminal, sepang
granting_institution	Universiti Teknologi Malaysia, Faculty of Built Environment
granting_department	Faculty of Built Environment
publishDate	2009
url	http://eprints.utm.my/id/eprint/12394/1/MohdFadzaliDaudMFAB2009.pdf
_version_	1747814932738473984

Midnight taxi charges abuse at LCC Terminal, Sepang

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