Rates collection in Manjung municipal council

The aim of this study is to examine rates collection in Manjung Municipal Council. Local authorities in Malaysia have been given wide powers within the Local Government Act of 1976. The functions are not only mandatory functions but discretionary functions as well. Assessment rates is collected by t...

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Main Author: Lee, Han Wei
Format: Thesis
Language:English
Published: 2009
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Online Access:http://eprints.utm.my/id/eprint/12716/1/LeeHanWeiMFKSG2009.pdf
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id my-utm-ep.12716
record_format uketd_dc
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic HJ Public Finance
spellingShingle HJ Public Finance
Lee, Han Wei
Rates collection in Manjung municipal council
description The aim of this study is to examine rates collection in Manjung Municipal Council. Local authorities in Malaysia have been given wide powers within the Local Government Act of 1976. The functions are not only mandatory functions but discretionary functions as well. Assessment rates is collected by the local authorities for the provision of services to the residents. Previous study shows that assessment rates have been the most lucrative source of revenue of local authority. However, the main income of local authority to provide services and development in the area is affected by the increase of rates arrears by house owners. In Manjung Municipal Council, the rates arrear at the end of year 2008 is RM 3.7 Million. Therefore a study is conducted to identify the problem of rates collection faced by Manjung Municipal Council. In the study, 100 questionnaires were distributed to respondents in Manjung council area. Besides, ways to improve the rates collection was indentified through interview with officer in Valuation Department in Manjung Municipal Council. As a conclusion, the objectives of this study have achieved which eight factors that influenced the rates collection and five ways to improve rates collection system and increase income of Manjung Municipal Council has been identified. From this study, the ways identified that can help local authority to overcome rates arrear problem and enhance the rates collection system are improve the way of rates collection, law enforcement, verify the address of owner of property, improve the services provided to public and improve the way to send bills and notices.
format Thesis
qualification_level Master's degree
author Lee, Han Wei
author_facet Lee, Han Wei
author_sort Lee, Han Wei
title Rates collection in Manjung municipal council
title_short Rates collection in Manjung municipal council
title_full Rates collection in Manjung municipal council
title_fullStr Rates collection in Manjung municipal council
title_full_unstemmed Rates collection in Manjung municipal council
title_sort rates collection in manjung municipal council
granting_institution Universiti Teknologi Malaysia, Faculty of Geoinformation Science and Engineering
granting_department Faculty of Geoinformation Science and Engineering
publishDate 2009
url http://eprints.utm.my/id/eprint/12716/1/LeeHanWeiMFKSG2009.pdf
_version_ 1747814950976356352
spelling my-utm-ep.127162018-06-25T08:59:34Z Rates collection in Manjung municipal council 2009 Lee, Han Wei HJ Public Finance The aim of this study is to examine rates collection in Manjung Municipal Council. Local authorities in Malaysia have been given wide powers within the Local Government Act of 1976. The functions are not only mandatory functions but discretionary functions as well. Assessment rates is collected by the local authorities for the provision of services to the residents. Previous study shows that assessment rates have been the most lucrative source of revenue of local authority. However, the main income of local authority to provide services and development in the area is affected by the increase of rates arrears by house owners. In Manjung Municipal Council, the rates arrear at the end of year 2008 is RM 3.7 Million. Therefore a study is conducted to identify the problem of rates collection faced by Manjung Municipal Council. In the study, 100 questionnaires were distributed to respondents in Manjung council area. Besides, ways to improve the rates collection was indentified through interview with officer in Valuation Department in Manjung Municipal Council. As a conclusion, the objectives of this study have achieved which eight factors that influenced the rates collection and five ways to improve rates collection system and increase income of Manjung Municipal Council has been identified. From this study, the ways identified that can help local authority to overcome rates arrear problem and enhance the rates collection system are improve the way of rates collection, law enforcement, verify the address of owner of property, improve the services provided to public and improve the way to send bills and notices. 2009 Thesis http://eprints.utm.my/id/eprint/12716/ http://eprints.utm.my/id/eprint/12716/1/LeeHanWeiMFKSG2009.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Geoinformation Science and Engineering Faculty of Geoinformation Science and Engineering Ahmad Ariffian Bujang and Hasmah Abu Zarin (2001). Penilaian Statut. Johor: Universiti Teknologi Malaysia. Ariya Aruninta (2003). Controversies in Public Land Management Decision Making: Case Study of Land Utilization in Bangkok, Thailand. Part of research under Fulbright Junior Research Scholarship Program 2003-2004. Christina Low (2008, May 23). DBKL all out to collect arrears. The Star. 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World Bank Headquarters, Washington, DC. Statistics Solutions (2009), Correlation (Pearson, Kendall, Spearman). http://www.statisticssolutions.com/correlation-pearson-kendall-spearman?printable=true. As accessed on 29.6.2009 The Malaysia Government’s Official Portal (2008), Taxation. http://www.gov.my/MyGov/BI/Directory/. As accessed on 25.1.2009. The Malaysia Government’s Official Portal (2009), Taxation and Collection. http://www.gov.my/MyGov/BI/Directory/Citizen/TaxationAndCollections/. As accessed on 16.3.2009 Wan Nor Azriyati Wan Abd Aziz et al (2007). Method of valuation to determine property tax in Malaysia: Is justice made to multi-storey property owners? The Valuation Profession Localisation and Globalisation. 17-19 October, 2007 Beijing. Wikipedia (2009), Cross Tabulation. http://en.wikipedia.org/wiki/Cross_tabulation. As accessed on 29.6.2009