The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Published: |
2010
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| id |
my-utm-ep.19231 |
|---|---|
| record_format |
uketd_dc |
| spelling |
my-utm-ep.192312011-11-30T04:28:54Z The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry 2010-00 Tee, Chai Huat Unspecified 2010-00 Thesis http://eprints.utm.my/id/eprint/19231/ masters Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development Faculty of Management and Human Resource Development |
| institution |
Universiti Teknologi Malaysia |
| collection |
UTM Institutional Repository |
| topic |
Unspecified |
| spellingShingle |
Unspecified Tee, Chai Huat The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry |
| description |
|
| format |
Thesis |
| qualification_level |
Master's degree |
| author |
Tee, Chai Huat |
| author_facet |
Tee, Chai Huat |
| author_sort |
Tee, Chai Huat |
| title |
The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry |
| title_short |
The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry |
| title_full |
The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry |
| title_fullStr |
The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry |
| title_full_unstemmed |
The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry |
| title_sort |
impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry |
| granting_institution |
Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development |
| granting_department |
Faculty of Management and Human Resource Development |
| publishDate |
2010 |
| _version_ |
1747815413381595136 |