Integrating knowledge management in helpdesk system for IT support
Saved in:
Main Author: | |
---|---|
Format: | Thesis |
Published: |
2007
|
Subjects: | |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
id |
my-utm-ep.3408 |
---|---|
record_format |
uketd_dc |
spelling |
my-utm-ep.34082013-11-14T00:55:20Z Integrating knowledge management in helpdesk system for IT support 2007 Shahrir, Shahrizad QA75 Electronic computers. Computer science 2007 Thesis http://eprints.utm.my/id/eprint/3408/ masters Universiti Teknologi Malaysia, Faculty of Computer Science and Information System aculty of Computer Science and Information System |
institution |
Universiti Teknologi Malaysia |
collection |
UTM Institutional Repository |
topic |
QA75 Electronic computers Computer science |
spellingShingle |
QA75 Electronic computers Computer science Shahrir, Shahrizad Integrating knowledge management in helpdesk system for IT support |
description |
|
format |
Thesis |
qualification_level |
Master's degree |
author |
Shahrir, Shahrizad |
author_facet |
Shahrir, Shahrizad |
author_sort |
Shahrir, Shahrizad |
title |
Integrating knowledge management in helpdesk system for IT support |
title_short |
Integrating knowledge management in helpdesk system for IT support |
title_full |
Integrating knowledge management in helpdesk system for IT support |
title_fullStr |
Integrating knowledge management in helpdesk system for IT support |
title_full_unstemmed |
Integrating knowledge management in helpdesk system for IT support |
title_sort |
integrating knowledge management in helpdesk system for it support |
granting_institution |
Universiti Teknologi Malaysia, Faculty of Computer Science and Information System |
granting_department |
aculty of Computer Science and Information System |
publishDate |
2007 |
_version_ |
1747814447798288384 |