Customer satisfaction towards quality of workmanship in low cost housings in Klang Valley
Customer satisfaction is a very popular concept in many industries nowadays including housing industry. In order to enhance quality in the housing industry, the government has introduced CIS 2 as the minimum standardisation requirement for low cost housing. The objective of the survey is to determin...
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2008
|
| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/77649/1/FaizahAbuBakarMFKA20081.pdf |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Be the first to leave a comment!