Pengurusan terminal bas milik pihak berkuasa tempatan kajian kes: Terminal Tun Sri Lanang, Kota Tinggi

Bus terminal is one of the facilities provided by local authority, whether they manage themselves or appoint another party. The bus terminal should always be maintained and filled with appropriate facilities for the comfort and convenience of bus terminal users. Kota Tinggi District Council (MDKT) i...

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Main Author:	Said, Mohd. Hisam
Format:	Thesis
Language:	English
Published:	2016
Subjects:	HD1394-1394.5 Real estate management
Online Access:	http://eprints.utm.my/id/eprint/77741/1/MohdHisamSaidMFGHT2016.pdf
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id	my-utm-ep.77741
record_format	uketd_dc
spelling	my-utm-ep.777412018-07-04T11:42:49Z Pengurusan terminal bas milik pihak berkuasa tempatan kajian kes: Terminal Tun Sri Lanang, Kota Tinggi 2016-06 Said, Mohd. Hisam HD1394-1394.5 Real estate management Bus terminal is one of the facilities provided by local authority, whether they manage themselves or appoint another party. The bus terminal should always be maintained and filled with appropriate facilities for the comfort and convenience of bus terminal users. Kota Tinggi District Council (MDKT) in 2004 decide to redevelop bus and taxi station in the city by the way of privatization. In July 2011, MDKT opened Terminal Tun Sri Lanang (TTSL) to the public. This study was made to identify issues and problemsin terms of management and maintenance in TTSL as well as to identify recommendations for improvement and MDKT planning for full use of TTSL. To meet the objectives of this study, the data and information collected and obtained from the literature, distributing questionnaires and interviews with the administration of MDKT. The data isanalyzed by using qualitative and quantitative methods. The study found that there were problems relating to the public amenities, comforting environment in the building, the lack of visitors to TTSL and dismal condition of the premises. The study also found that respondents were satisfied with the current management TTSL at this moment; however improvements need to be made to ensure TTSL management and maintenance are better and in order. At the end of the study, there are several improvements that can be implemented by MDKT in order to overcome the shortcomings discovered and to make the TTSL bus terminal that can provide a return to stakeholders and provide convenience to visitors as well as to keep the good image for MDKT as terminal owner. 2016-06 Thesis http://eprints.utm.my/id/eprint/77741/ http://eprints.utm.my/id/eprint/77741/1/MohdHisamSaidMFGHT2016.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:93949 masters Universiti Teknologi Malaysia, Faculty of Geoinformation and real estate Faculty of Geoinformation and real estate
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD1394-1394.5 Real estate management
spellingShingle	HD1394-1394.5 Real estate management Said, Mohd. Hisam Pengurusan terminal bas milik pihak berkuasa tempatan kajian kes: Terminal Tun Sri Lanang, Kota Tinggi
description	Bus terminal is one of the facilities provided by local authority, whether they manage themselves or appoint another party. The bus terminal should always be maintained and filled with appropriate facilities for the comfort and convenience of bus terminal users. Kota Tinggi District Council (MDKT) in 2004 decide to redevelop bus and taxi station in the city by the way of privatization. In July 2011, MDKT opened Terminal Tun Sri Lanang (TTSL) to the public. This study was made to identify issues and problemsin terms of management and maintenance in TTSL as well as to identify recommendations for improvement and MDKT planning for full use of TTSL. To meet the objectives of this study, the data and information collected and obtained from the literature, distributing questionnaires and interviews with the administration of MDKT. The data isanalyzed by using qualitative and quantitative methods. The study found that there were problems relating to the public amenities, comforting environment in the building, the lack of visitors to TTSL and dismal condition of the premises. The study also found that respondents were satisfied with the current management TTSL at this moment; however improvements need to be made to ensure TTSL management and maintenance are better and in order. At the end of the study, there are several improvements that can be implemented by MDKT in order to overcome the shortcomings discovered and to make the TTSL bus terminal that can provide a return to stakeholders and provide convenience to visitors as well as to keep the good image for MDKT as terminal owner.
format	Thesis
qualification_level	Master's degree
author	Said, Mohd. Hisam
author_facet	Said, Mohd. Hisam
author_sort	Said, Mohd. Hisam
title	Pengurusan terminal bas milik pihak berkuasa tempatan kajian kes: Terminal Tun Sri Lanang, Kota Tinggi
title_short	Pengurusan terminal bas milik pihak berkuasa tempatan kajian kes: Terminal Tun Sri Lanang, Kota Tinggi
title_full	Pengurusan terminal bas milik pihak berkuasa tempatan kajian kes: Terminal Tun Sri Lanang, Kota Tinggi
title_fullStr	Pengurusan terminal bas milik pihak berkuasa tempatan kajian kes: Terminal Tun Sri Lanang, Kota Tinggi
title_full_unstemmed	Pengurusan terminal bas milik pihak berkuasa tempatan kajian kes: Terminal Tun Sri Lanang, Kota Tinggi
title_sort	pengurusan terminal bas milik pihak berkuasa tempatan kajian kes: terminal tun sri lanang, kota tinggi
granting_institution	Universiti Teknologi Malaysia, Faculty of Geoinformation and real estate
granting_department	Faculty of Geoinformation and real estate
publishDate	2016
url	http://eprints.utm.my/id/eprint/77741/1/MohdHisamSaidMFGHT2016.pdf
_version_	1747817819589836800

Pengurusan terminal bas milik pihak berkuasa tempatan kajian kes: Terminal Tun Sri Lanang, Kota Tinggi

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