Change management capability assessment model for construction organizations

The complexity of construction led to the fragmentation of design and construction process with different professionals independently handling each process. This characteristic triggers project changes. The inconsistent management of project changes, especially its implementation causes major risks...

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Main Author:	Ajayi, Arowosegbe Augustine
Format:	Thesis
Language:	English
Published:	2016
Subjects:	QE Geology
Online Access:	http://eprints.utm.my/id/eprint/77840/1/ArowosegbeAugustineAjayiPFAB2016.pdf
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spelling	my-utm-ep.778402018-07-04T11:53:07Z Change management capability assessment model for construction organizations 2016-03 Ajayi, Arowosegbe Augustine QE Geology The complexity of construction led to the fragmentation of design and construction process with different professionals independently handling each process. This characteristic triggers project changes. The inconsistent management of project changes, especially its implementation causes major risks of cost and time overruns, quality defects, conflicts, and safety issues. However, these challenges raise concerns about how diligently capable the construction organizations are in their work. Lack of management capability affects the performance of construction organizations in terms of project delivery within the constraint of cost and time. However, not much has been reported in the literature on management capability maturity of construction organizations, its assessment and impacts on cost and time performance of building projects in Nigeria. Supporting this claim is the agitations in construction cycle for a unique methodological approach that enables capability maturity assessment to improve performance in building projects. Against this background, this research therefore investigates the impact of change management capability maturity of construction organizations on cost and time performance of building projects in Nigeria. To accomplish this aim, specific objectives that addressed the identified problems includes; assessment of change management capability maturity level of construction organizations (CMCML), assessment of impact of CMCML on cost and time performance and development of a CMCML assessment model for construction organizations. Quantitative research approach that uses questionnaire survey mechanism was adopted for data collection. A total of 42 questionnaires were hand distributed to project managers, project quantity surveyors and contract managers, across construction organizations in southwest zone of Nigeria. The administered questionnaires retrieved revealed 95% response rate. Collected data were analysed using the following quantitative tools; frequency, Spearman?s rank correlation, factor analysis, multiple regression and fuzzy synthetic evaluation techniques. The empirical research findings reveal that the overall CMCML of construction organizations is „moderate? at 3.35 maturity rating and not far from maturity with a value of 1 indicating very low and 5 indicating very high. Findings further indicate poor management capability of contractors as the most prevalent contractor-related factors impacting project changes. The research findings also show that change management capability of construction organization has significant impact on cost and time performance of building projects. Finally, the research provide a CMCML assessment model capable of determining the capability maturity level of construction organizations as well as showing the cost and time performance of construction organizations in building projects. 2016-03 Thesis http://eprints.utm.my/id/eprint/77840/ http://eprints.utm.my/id/eprint/77840/1/ArowosegbeAugustineAjayiPFAB2016.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:97606 phd doctoral Universiti Teknologi Malaysia, Faculty of Built Environment Faculty of Built Environment
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	QE Geology
spellingShingle	QE Geology Ajayi, Arowosegbe Augustine Change management capability assessment model for construction organizations
description	The complexity of construction led to the fragmentation of design and construction process with different professionals independently handling each process. This characteristic triggers project changes. The inconsistent management of project changes, especially its implementation causes major risks of cost and time overruns, quality defects, conflicts, and safety issues. However, these challenges raise concerns about how diligently capable the construction organizations are in their work. Lack of management capability affects the performance of construction organizations in terms of project delivery within the constraint of cost and time. However, not much has been reported in the literature on management capability maturity of construction organizations, its assessment and impacts on cost and time performance of building projects in Nigeria. Supporting this claim is the agitations in construction cycle for a unique methodological approach that enables capability maturity assessment to improve performance in building projects. Against this background, this research therefore investigates the impact of change management capability maturity of construction organizations on cost and time performance of building projects in Nigeria. To accomplish this aim, specific objectives that addressed the identified problems includes; assessment of change management capability maturity level of construction organizations (CMCML), assessment of impact of CMCML on cost and time performance and development of a CMCML assessment model for construction organizations. Quantitative research approach that uses questionnaire survey mechanism was adopted for data collection. A total of 42 questionnaires were hand distributed to project managers, project quantity surveyors and contract managers, across construction organizations in southwest zone of Nigeria. The administered questionnaires retrieved revealed 95% response rate. Collected data were analysed using the following quantitative tools; frequency, Spearman?s rank correlation, factor analysis, multiple regression and fuzzy synthetic evaluation techniques. The empirical research findings reveal that the overall CMCML of construction organizations is „moderate? at 3.35 maturity rating and not far from maturity with a value of 1 indicating very low and 5 indicating very high. Findings further indicate poor management capability of contractors as the most prevalent contractor-related factors impacting project changes. The research findings also show that change management capability of construction organization has significant impact on cost and time performance of building projects. Finally, the research provide a CMCML assessment model capable of determining the capability maturity level of construction organizations as well as showing the cost and time performance of construction organizations in building projects.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Ajayi, Arowosegbe Augustine
author_facet	Ajayi, Arowosegbe Augustine
author_sort	Ajayi, Arowosegbe Augustine
title	Change management capability assessment model for construction organizations
title_short	Change management capability assessment model for construction organizations
title_full	Change management capability assessment model for construction organizations
title_fullStr	Change management capability assessment model for construction organizations
title_full_unstemmed	Change management capability assessment model for construction organizations
title_sort	change management capability assessment model for construction organizations
granting_institution	Universiti Teknologi Malaysia, Faculty of Built Environment
granting_department	Faculty of Built Environment
publishDate	2016
url	http://eprints.utm.my/id/eprint/77840/1/ArowosegbeAugustineAjayiPFAB2016.pdf
_version_	1747817843896877056

Change management capability assessment model for construction organizations

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