Factors that lead to incompetencies among property manager in Malaysia

Property management is a very complex and challenging profession and the team consists of various backgrounds to ensure it can cater to the needs and requirements of each property. Therefore, competency of the property manager should be highlighted whereas may contribute to the success of the proper...

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Main Author:	Raja Dzulkifli, Raja Nurul Adila
Format:	Thesis
Language:	English
Published:	2017
Subjects:	G70.212-70.215 Geographic information system
Online Access:	http://eprints.utm.my/id/eprint/78965/1/RajaNurulAdilaMFGHT2017.pdf
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id	my-utm-ep.78965
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spelling	my-utm-ep.789652018-09-19T05:13:15Z Factors that lead to incompetencies among property manager in Malaysia 2017 Raja Dzulkifli, Raja Nurul Adila G70.212-70.215 Geographic information system Property management is a very complex and challenging profession and the team consists of various backgrounds to ensure it can cater to the needs and requirements of each property. Therefore, competency of the property manager should be highlighted whereas may contribute to the success of the property management organisation and need to be efficiently managed. Property management is an ongoing process with continual monitoring and review to ensure that the objectives are being achieved. Property management and operation associates the building, its performance and end-users. When there is a mismatch between users’ expectations and operations processes, complaints can arise. Thus, based on literature review, this study discusses on the factors and parameters in which will lead to incompetent property manager and to rank identified competencies absent according to the level of criticality. This study adopted questionnaire survey for collection of data. 217 questionnaires were distributed to the respondents of the master project and 115 were returned. The findings show that the main four (4) factors which are ‘Attitude’, ‘Knowledge’, ‘Skill’ and ‘Passion’ as well as their parameters or attributes are very important which may affect the competency of any property manager in delivering the services accordingly. It is recommended to study each of the competencies absent that has been identified in this master project with its effectiveness and also to collect data by using stratified sampling instead of convenience sampling to ensure the long-run success of property management industry in Malaysia. 2017 Thesis http://eprints.utm.my/id/eprint/78965/ http://eprints.utm.my/id/eprint/78965/1/RajaNurulAdilaMFGHT2017.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:106500 masters Universiti Teknologi Malaysia, Faculty of Geoinformation and Real Estate Faculty of Geoinformation and Real Estate
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	G70.212-70.215 Geographic information system
spellingShingle	G70.212-70.215 Geographic information system Raja Dzulkifli, Raja Nurul Adila Factors that lead to incompetencies among property manager in Malaysia
description	Property management is a very complex and challenging profession and the team consists of various backgrounds to ensure it can cater to the needs and requirements of each property. Therefore, competency of the property manager should be highlighted whereas may contribute to the success of the property management organisation and need to be efficiently managed. Property management is an ongoing process with continual monitoring and review to ensure that the objectives are being achieved. Property management and operation associates the building, its performance and end-users. When there is a mismatch between users’ expectations and operations processes, complaints can arise. Thus, based on literature review, this study discusses on the factors and parameters in which will lead to incompetent property manager and to rank identified competencies absent according to the level of criticality. This study adopted questionnaire survey for collection of data. 217 questionnaires were distributed to the respondents of the master project and 115 were returned. The findings show that the main four (4) factors which are ‘Attitude’, ‘Knowledge’, ‘Skill’ and ‘Passion’ as well as their parameters or attributes are very important which may affect the competency of any property manager in delivering the services accordingly. It is recommended to study each of the competencies absent that has been identified in this master project with its effectiveness and also to collect data by using stratified sampling instead of convenience sampling to ensure the long-run success of property management industry in Malaysia.
format	Thesis
qualification_level	Master's degree
author	Raja Dzulkifli, Raja Nurul Adila
author_facet	Raja Dzulkifli, Raja Nurul Adila
author_sort	Raja Dzulkifli, Raja Nurul Adila
title	Factors that lead to incompetencies among property manager in Malaysia
title_short	Factors that lead to incompetencies among property manager in Malaysia
title_full	Factors that lead to incompetencies among property manager in Malaysia
title_fullStr	Factors that lead to incompetencies among property manager in Malaysia
title_full_unstemmed	Factors that lead to incompetencies among property manager in Malaysia
title_sort	factors that lead to incompetencies among property manager in malaysia
granting_institution	Universiti Teknologi Malaysia, Faculty of Geoinformation and Real Estate
granting_department	Faculty of Geoinformation and Real Estate
publishDate	2017
url	http://eprints.utm.my/id/eprint/78965/1/RajaNurulAdilaMFGHT2017.pdf
_version_	1747818114909732864

Factors that lead to incompetencies among property manager in Malaysia

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