Generic performance management system guide for Klang Valley Hospitals
It is crucial for hospitals to be constantly aware of their performance to find and rectify their possible deficiencies. The Balanced Scorecard (BSC) is a performance measurement technique that is utilized by different organizations due to its numerous advantages such as comprising both financial an...
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Main Author: | |
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Format: | Thesis |
Language: | English |
Published: |
2018
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Online Access: | http://eprints.utm.my/id/eprint/79111/1/FarshadBehrouziPFKM2018.pdf |
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