The impact of training on turnover intention through job satisfaction moderated by job alternatives among bank employees in Nigeria

Turnover intention is an employee’s consideration, desire, or wish to leave an organization. The intention of any employee to discontinue his service with an organization is an important issue which deserves a considerable attention due to the cost and effect on the organizations. Findings from past...

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Main Author: Isah-Chikaji, Aliyu
Format: Thesis
Language:English
Published: 2018
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Online Access:http://eprints.utm.my/id/eprint/80873/1/AliyuIsahChikajiPAHIBS2018.pdf
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spelling my-utm-ep.808732019-07-24T00:08:24Z The impact of training on turnover intention through job satisfaction moderated by job alternatives among bank employees in Nigeria 2018-10 Isah-Chikaji, Aliyu HF5549.5.M63 Employee motivation Turnover intention is an employee’s consideration, desire, or wish to leave an organization. The intention of any employee to discontinue his service with an organization is an important issue which deserves a considerable attention due to the cost and effect on the organizations. Findings from past studies have however, shown contradictory results regarding to the extent to which training directly influences turnover intention. The purpose of this study therefore, is to determine the role of job satisfaction, as the mediating variable between training and turnover intention, and role of job alternatives as a moderating variable between job satisfaction and turnover intention. Data was collected via questionnaire from 385 employees of the top 3 banks in Nigeria using multistage sampling technique. Data analysis was conducted using SPSS and SmartPLS. Results indicated that job satisfaction is best represented through a second-order construct comprising of intrinsic and extrinsic dimensions. The findings also revealed that training directly influenced job satisfaction; while intrinsic job satisfaction was indicated as having mediating effects on the relationship between training and turnover intention. Furthermore, the study established that job alternatives moderated the influence of extrinsic job satisfaction on turnover intentions. The practical implication of the study is that human resource managers should communicate their training goals clearly to the employees as a concrete step toward reducing turnover intention. Future studies are recommended to extend the study to all banks and other sectors in Nigeria. 2018-10 Thesis http://eprints.utm.my/id/eprint/80873/ http://eprints.utm.my/id/eprint/80873/1/AliyuIsahChikajiPAHIBS2018.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:122360 phd doctoral Universiti Teknologi Malaysia, Azman Hashim International Business School Azman Hashim International Business School
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic HF5549.5.M63 Employee motivation
spellingShingle HF5549.5.M63 Employee motivation
Isah-Chikaji, Aliyu
The impact of training on turnover intention through job satisfaction moderated by job alternatives among bank employees in Nigeria
description Turnover intention is an employee’s consideration, desire, or wish to leave an organization. The intention of any employee to discontinue his service with an organization is an important issue which deserves a considerable attention due to the cost and effect on the organizations. Findings from past studies have however, shown contradictory results regarding to the extent to which training directly influences turnover intention. The purpose of this study therefore, is to determine the role of job satisfaction, as the mediating variable between training and turnover intention, and role of job alternatives as a moderating variable between job satisfaction and turnover intention. Data was collected via questionnaire from 385 employees of the top 3 banks in Nigeria using multistage sampling technique. Data analysis was conducted using SPSS and SmartPLS. Results indicated that job satisfaction is best represented through a second-order construct comprising of intrinsic and extrinsic dimensions. The findings also revealed that training directly influenced job satisfaction; while intrinsic job satisfaction was indicated as having mediating effects on the relationship between training and turnover intention. Furthermore, the study established that job alternatives moderated the influence of extrinsic job satisfaction on turnover intentions. The practical implication of the study is that human resource managers should communicate their training goals clearly to the employees as a concrete step toward reducing turnover intention. Future studies are recommended to extend the study to all banks and other sectors in Nigeria.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Isah-Chikaji, Aliyu
author_facet Isah-Chikaji, Aliyu
author_sort Isah-Chikaji, Aliyu
title The impact of training on turnover intention through job satisfaction moderated by job alternatives among bank employees in Nigeria
title_short The impact of training on turnover intention through job satisfaction moderated by job alternatives among bank employees in Nigeria
title_full The impact of training on turnover intention through job satisfaction moderated by job alternatives among bank employees in Nigeria
title_fullStr The impact of training on turnover intention through job satisfaction moderated by job alternatives among bank employees in Nigeria
title_full_unstemmed The impact of training on turnover intention through job satisfaction moderated by job alternatives among bank employees in Nigeria
title_sort impact of training on turnover intention through job satisfaction moderated by job alternatives among bank employees in nigeria
granting_institution Universiti Teknologi Malaysia, Azman Hashim International Business School
granting_department Azman Hashim International Business School
publishDate 2018
url http://eprints.utm.my/id/eprint/80873/1/AliyuIsahChikajiPAHIBS2018.pdf
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