Organisational cynicism as mediator and self-efficacy as moderator in the relationship between workplace incivility. role stressor. psychological empowerment and turnover intention

Organisational cynicism has been extensively studied under topics such as feelings of employees being disregarded by the organisation, and not being treated with respect and dignity. It has been observed that cynicism is a potential cause of nurses thinking of leaving their organisations. Therefore,...

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Main Author: Nazir, Tahira
Format: Thesis
Language:English
Published: 2017
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Online Access:http://eprints.utm.my/id/eprint/92315/1/TahiraNazirPFM2017.pdf.pdf
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spelling my-utm-ep.923152021-09-28T07:13:17Z Organisational cynicism as mediator and self-efficacy as moderator in the relationship between workplace incivility. role stressor. psychological empowerment and turnover intention 2017 Nazir, Tahira HD28 Management. Industrial Management Organisational cynicism has been extensively studied under topics such as feelings of employees being disregarded by the organisation, and not being treated with respect and dignity. It has been observed that cynicism is a potential cause of nurses thinking of leaving their organisations. Therefore, shortage of nurses has adversely affected the profession globally. The current study investigated empirically the relationship of workplace incivility, role stressors and psychological empowerment with turnover intention and the mediating effect of organisational cynicism on these relationships. Moreover, this study investigated the moderating effect of self-efficacy on the relationship of role stressors and organisational cynicism. Data was collected from nurses of public and private sector hospitals located at Rawalpindi and Islamabad. Pakistan. 500 questionnaires were distributed to the nurses, of which 395 had participated in the study. The data were analyzed using AMOS and SPSS. Data were found to be normal and fulfilled all the requirements o f structure equation modeling (SEM). A significant positive association of workplace incivility with organisational cynicism and turnover intention was found in the study. Nevertheless, no significant relationship was found between workplace incivility and turnover intention. Role stressors were found to have significant relationship with organisational cynicism and turnover intention. However, psychological empowerment was not significantly related to organisational cynicism but was negatively related to turnover intention. Self-efficacy as a moderator has been proven to have a significant buffering impact on the relationship between role stressors and organisational cynicism. The findings of this study insightfully contribute in terms of theoretical, practical and conceptual implications for future researchers to better understand the antecedents and consequences of organisational cynicism. Moreover, this study provides several discernments and valuable guidelines for academicians, researchers and policy makers. Future recommendations in terms of considering cultural values, environmental and economic conditions relating the cynical attributions of staff nurses were offered with practical implementations. In short, this study provides a workable model for the health care sector of Pakistan on how organisational cynicism and turnover intention among the nurses can be reduced. 2017 Thesis http://eprints.utm.my/id/eprint/92315/ http://eprints.utm.my/id/eprint/92315/1/TahiraNazirPFM2017.pdf.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:137740 phd doctoral Universiti Teknologi Malaysia Faculty of Management
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic HD28 Management
Industrial Management
spellingShingle HD28 Management
Industrial Management
Nazir, Tahira
Organisational cynicism as mediator and self-efficacy as moderator in the relationship between workplace incivility. role stressor. psychological empowerment and turnover intention
description Organisational cynicism has been extensively studied under topics such as feelings of employees being disregarded by the organisation, and not being treated with respect and dignity. It has been observed that cynicism is a potential cause of nurses thinking of leaving their organisations. Therefore, shortage of nurses has adversely affected the profession globally. The current study investigated empirically the relationship of workplace incivility, role stressors and psychological empowerment with turnover intention and the mediating effect of organisational cynicism on these relationships. Moreover, this study investigated the moderating effect of self-efficacy on the relationship of role stressors and organisational cynicism. Data was collected from nurses of public and private sector hospitals located at Rawalpindi and Islamabad. Pakistan. 500 questionnaires were distributed to the nurses, of which 395 had participated in the study. The data were analyzed using AMOS and SPSS. Data were found to be normal and fulfilled all the requirements o f structure equation modeling (SEM). A significant positive association of workplace incivility with organisational cynicism and turnover intention was found in the study. Nevertheless, no significant relationship was found between workplace incivility and turnover intention. Role stressors were found to have significant relationship with organisational cynicism and turnover intention. However, psychological empowerment was not significantly related to organisational cynicism but was negatively related to turnover intention. Self-efficacy as a moderator has been proven to have a significant buffering impact on the relationship between role stressors and organisational cynicism. The findings of this study insightfully contribute in terms of theoretical, practical and conceptual implications for future researchers to better understand the antecedents and consequences of organisational cynicism. Moreover, this study provides several discernments and valuable guidelines for academicians, researchers and policy makers. Future recommendations in terms of considering cultural values, environmental and economic conditions relating the cynical attributions of staff nurses were offered with practical implementations. In short, this study provides a workable model for the health care sector of Pakistan on how organisational cynicism and turnover intention among the nurses can be reduced.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Nazir, Tahira
author_facet Nazir, Tahira
author_sort Nazir, Tahira
title Organisational cynicism as mediator and self-efficacy as moderator in the relationship between workplace incivility. role stressor. psychological empowerment and turnover intention
title_short Organisational cynicism as mediator and self-efficacy as moderator in the relationship between workplace incivility. role stressor. psychological empowerment and turnover intention
title_full Organisational cynicism as mediator and self-efficacy as moderator in the relationship between workplace incivility. role stressor. psychological empowerment and turnover intention
title_fullStr Organisational cynicism as mediator and self-efficacy as moderator in the relationship between workplace incivility. role stressor. psychological empowerment and turnover intention
title_full_unstemmed Organisational cynicism as mediator and self-efficacy as moderator in the relationship between workplace incivility. role stressor. psychological empowerment and turnover intention
title_sort organisational cynicism as mediator and self-efficacy as moderator in the relationship between workplace incivility. role stressor. psychological empowerment and turnover intention
granting_institution Universiti Teknologi Malaysia
granting_department Faculty of Management
publishDate 2017
url http://eprints.utm.my/id/eprint/92315/1/TahiraNazirPFM2017.pdf.pdf
_version_ 1747818584809144320