Factors hindering sustainable facilities management in government agencies

The purpose of this paper is to identify the factors that hinder sustainable facility management (SFM) and determine critical factors that hindering it in Malaysian government agencies. Although SFM is an important factor in facilities management (FM) industry, it is still not studied in detail and...

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Main Author:	Kasim, Jamhamalila
Format:	Thesis
Language:	English
Published:	2020
Subjects:	HD28 Management Industrial Management
Online Access:	http://eprints.utm.my/id/eprint/96841/1/JamhamalilaKassimMFABU2020.pdf.pdf
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id	my-utm-ep.96841
record_format	uketd_dc
spelling	my-utm-ep.968412022-08-28T02:20:35Z Factors hindering sustainable facilities management in government agencies 2020 Kasim, Jamhamalila HD28 Management. Industrial Management The purpose of this paper is to identify the factors that hinder sustainable facility management (SFM) and determine critical factors that hindering it in Malaysian government agencies. Although SFM is an important factor in facilities management (FM) industry, it is still not studied in detail and is not fully implemented in the FM industry in malaysia. There has been very little focus given on the factors that hinder SFM which may thwart the effort to make sustainable facilities management a standard practice in Malaysia. Thus, this study was undertaken to identify factors and critical factors that hinder sustainable facilities management in government agencies. The authors have used a qualitative approach to achieve the objectives in this study. The author collected secondary data sources from literature reviews from a variety of text sources to list the factors related to SFM. The validity of the factors were then validated by three (3) FM experts in government agencies. The validated factors were then surveyed among 39 respondents consisting of 5 FM practitioners who practiced FM in 8 government agencies, consisting of 5 federal government agencies and 3 state government. Frequencies analysis was carried followed by criticality indexing for identifying the most critical factor in SFM. The findings show that there are eleven factors influencing SFM in government agencies. Then, three most critical factors are awareness, knowledge and technology. The findings of this study will help to improve the level of facilities management delivery and find effective solutions to achieve the goals of sustainable facility management in Malaysia, especially in government agencies. 2020 Thesis http://eprints.utm.my/id/eprint/96841/ http://eprints.utm.my/id/eprint/96841/1/JamhamalilaKassimMFABU2020.pdf.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:142111 masters Universiti Teknologi Malaysia Faculty of Built Environment & Surveying
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD28 Management Industrial Management
spellingShingle	HD28 Management Industrial Management Kasim, Jamhamalila Factors hindering sustainable facilities management in government agencies
description	The purpose of this paper is to identify the factors that hinder sustainable facility management (SFM) and determine critical factors that hindering it in Malaysian government agencies. Although SFM is an important factor in facilities management (FM) industry, it is still not studied in detail and is not fully implemented in the FM industry in malaysia. There has been very little focus given on the factors that hinder SFM which may thwart the effort to make sustainable facilities management a standard practice in Malaysia. Thus, this study was undertaken to identify factors and critical factors that hinder sustainable facilities management in government agencies. The authors have used a qualitative approach to achieve the objectives in this study. The author collected secondary data sources from literature reviews from a variety of text sources to list the factors related to SFM. The validity of the factors were then validated by three (3) FM experts in government agencies. The validated factors were then surveyed among 39 respondents consisting of 5 FM practitioners who practiced FM in 8 government agencies, consisting of 5 federal government agencies and 3 state government. Frequencies analysis was carried followed by criticality indexing for identifying the most critical factor in SFM. The findings show that there are eleven factors influencing SFM in government agencies. Then, three most critical factors are awareness, knowledge and technology. The findings of this study will help to improve the level of facilities management delivery and find effective solutions to achieve the goals of sustainable facility management in Malaysia, especially in government agencies.
format	Thesis
qualification_level	Master's degree
author	Kasim, Jamhamalila
author_facet	Kasim, Jamhamalila
author_sort	Kasim, Jamhamalila
title	Factors hindering sustainable facilities management in government agencies
title_short	Factors hindering sustainable facilities management in government agencies
title_full	Factors hindering sustainable facilities management in government agencies
title_fullStr	Factors hindering sustainable facilities management in government agencies
title_full_unstemmed	Factors hindering sustainable facilities management in government agencies
title_sort	factors hindering sustainable facilities management in government agencies
granting_institution	Universiti Teknologi Malaysia
granting_department	Faculty of Built Environment & Surveying
publishDate	2020
url	http://eprints.utm.my/id/eprint/96841/1/JamhamalilaKassimMFABU2020.pdf.pdf
_version_	1747818689130921984

Factors hindering sustainable facilities management in government agencies

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