Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment

The purpose of this write up is to execute and evaluate a case study implementation of Total Quality Management (TQM) philosophy at the Failure Analysis Department of an Original Device Manufacture (ODM). This is an implementation effort at a very technically inclined entity whereby the preimplement...

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Main Author:	Ramanathan, Geeva Raj
Format:	Thesis
Language:	English
Published:	2009
Subjects:	TJ Mechanical engineering and machinery TS Manufactures
Online Access:	http://eprints.utm.my/id/eprint/9998/1/GeevarajRamanathanKPFKA2009.pdf
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id	my-utm-ep.9998
record_format	uketd_dc
spelling	my-utm-ep.99982018-06-13T07:07:59Z Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment 2009-05 Ramanathan, Geeva Raj TJ Mechanical engineering and machinery TS Manufactures The purpose of this write up is to execute and evaluate a case study implementation of Total Quality Management (TQM) philosophy at the Failure Analysis Department of an Original Device Manufacture (ODM). This is an implementation effort at a very technically inclined entity whereby the preimplementation and post-implementation evaluation highlights the main TQM elements that mainly influences the entity. Quantitative and non-quantitative assessments are used to assess the pre-implementation and post-implementation changes. Eventually, the implementation efforts are conceptualized. Based on the implementation, it was identified that Continuous Improvement, Employee Involvement, and Training and Education are the main TQM elements that influence the Failure Analysis Department in particular and the ODM in general. 2009-05 Thesis http://eprints.utm.my/id/eprint/9998/ http://eprints.utm.my/id/eprint/9998/1/GeevarajRamanathanKPFKA2009.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Mechanical Engineering Faculty of Mechanical Engineering Quek Eng Eng and Sha’ri Mohd Yusof (2003) A survey of TQM practices in Malaysian Electrical and Electronic industry; UTM, Johor Malaysia; Jamshed H. Khan (2003) Impact of total quality management on productivity; Lahore University of Management Sciences, Lahore, Pakistan Denis Leonard and Rodney McAdam (2002) The strategic impact and implementation of TQM; University of Wisconsin, Wisconsin, USA and University of Ulster, Newtownabbey, UK; Mohammad Talha (2004) Total Quality Management (TQM) an overview; Multimedia University, Melaka, Malaysia; Rosalind Taylor and Alan Pearson (1994) Total Quality Management in Research and Development; Naceur Jabnoun (2002) Control Processes for TQM and QA; University of Sharjah, Sharjah, UAE; Roberto Antonio Martins and Jose Carlos de Toledo (2000) TQM programs: A framework proposal; Federal University, Sao Carlos, Brazil; Madjid Tavana et. al. (2003) Total quality index: a benchmarking tool for TQM; LaSalle University, Philadelphia, Pennsylvania, USA; Nick A.Dayton (2003) The Demise of TQM; Praxis Quality Systems, Lake Forest, Illinois, USA; Michael Bradley (1994) Starting TQM from ISO 9000 David L. Goetsch and Stanley B. Davis (2006) Quality Management: Introduction to Total Quality Management for Production, Processing and Services Fifth Edition,
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	TJ Mechanical engineering and machinery TS Manufactures
spellingShingle	TJ Mechanical engineering and machinery TS Manufactures Ramanathan, Geeva Raj Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
description	The purpose of this write up is to execute and evaluate a case study implementation of Total Quality Management (TQM) philosophy at the Failure Analysis Department of an Original Device Manufacture (ODM). This is an implementation effort at a very technically inclined entity whereby the preimplementation and post-implementation evaluation highlights the main TQM elements that mainly influences the entity. Quantitative and non-quantitative assessments are used to assess the pre-implementation and post-implementation changes. Eventually, the implementation efforts are conceptualized. Based on the implementation, it was identified that Continuous Improvement, Employee Involvement, and Training and Education are the main TQM elements that influence the Failure Analysis Department in particular and the ODM in general.
format	Thesis
qualification_level	Master's degree
author	Ramanathan, Geeva Raj
author_facet	Ramanathan, Geeva Raj
author_sort	Ramanathan, Geeva Raj
title	Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_short	Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_full	Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_fullStr	Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_full_unstemmed	Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_sort	total quality management (tqm) at an original device manufacturer (odm) a case study : failure analysis depertment
granting_institution	Universiti Teknologi Malaysia, Faculty of Mechanical Engineering
granting_department	Faculty of Mechanical Engineering
publishDate	2009
url	http://eprints.utm.my/id/eprint/9998/1/GeevarajRamanathanKPFKA2009.pdf
_version_	1747814785235288064

Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment

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