Evaluating customers’ acceptance on electronic payment system in Algeria

The enormous increase in demand for online payment in Algeria among the bank's customers had subsequently increased the concern among the customers of the banks and the Algerian government about the importance of the significant variables that affect the customers intention to utilize the onlin...

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Main Author:	Alaeddine, Ziouache
Format:	Thesis
Language:	eng eng
Published:	2020
Subjects:	T58.5-58.64 Information technology
Online Access:	https://etd.uum.edu.my/10274/1/s824860_01.pdf https://etd.uum.edu.my/10274/2/s824860_02.pdf
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id	my-uum-etd.10274
record_format	uketd_dc
spelling	my-uum-etd.102742023-02-01T00:10:51Z Evaluating customers’ acceptance on electronic payment system in Algeria 2020 Alaeddine, Ziouache Abd Ghani, Amirul Haqeem Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business T58.5-58.64 Information technology The enormous increase in demand for online payment in Algeria among the bank's customers had subsequently increased the concern among the customers of the banks and the Algerian government about the importance of the significant variables that affect the customers intention to utilize the online payment. This concern, have led to do this study in order to focus on identifying the most crucial factor that effectively influences the Algerian banks customers in using the digital payment more compared to the conventional tools, to gain advantages like saving efforts and time also money. Because of this, the purpose of this paper is to determine the most crucial factors that have significant relationship with the online payment intention among the banks customers in Algeria by using the technology acceptance model (TAM) in the proposed model. There were five independent variables that have been investigated in this study including trust towards online payment, security, ease of use, lack of awareness, and IT infrastructure. A total of 250 questionnaires were distributed among the Algerian banks customers by using clustered sampling, to perform the statistical analysis for data analysis and findings. The results indicated the trust towards online payment has a significant effect on digital payment intention among the Algerian banks customers. However, security, ease of use, lack of awareness, IT infrastructure showed insignificant influence towards the e-payment intention. Among all predictors, trust towards electronic payment has the most strong influence on the digital payment intention among the Algerian banks customers. 2020 Thesis https://etd.uum.edu.my/10274/ https://etd.uum.edu.my/10274/1/s824860_01.pdf text eng 2023-12-07 staffonly https://etd.uum.edu.my/10274/2/s824860_02.pdf text eng staffonly other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Abd Ghani, Amirul Haqeem
topic	T58.5-58.64 Information technology
spellingShingle	T58.5-58.64 Information technology Alaeddine, Ziouache Evaluating customers’ acceptance on electronic payment system in Algeria
description	The enormous increase in demand for online payment in Algeria among the bank's customers had subsequently increased the concern among the customers of the banks and the Algerian government about the importance of the significant variables that affect the customers intention to utilize the online payment. This concern, have led to do this study in order to focus on identifying the most crucial factor that effectively influences the Algerian banks customers in using the digital payment more compared to the conventional tools, to gain advantages like saving efforts and time also money. Because of this, the purpose of this paper is to determine the most crucial factors that have significant relationship with the online payment intention among the banks customers in Algeria by using the technology acceptance model (TAM) in the proposed model. There were five independent variables that have been investigated in this study including trust towards online payment, security, ease of use, lack of awareness, and IT infrastructure. A total of 250 questionnaires were distributed among the Algerian banks customers by using clustered sampling, to perform the statistical analysis for data analysis and findings. The results indicated the trust towards online payment has a significant effect on digital payment intention among the Algerian banks customers. However, security, ease of use, lack of awareness, IT infrastructure showed insignificant influence towards the e-payment intention. Among all predictors, trust towards electronic payment has the most strong influence on the digital payment intention among the Algerian banks customers.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Alaeddine, Ziouache
author_facet	Alaeddine, Ziouache
author_sort	Alaeddine, Ziouache
title	Evaluating customers’ acceptance on electronic payment system in Algeria
title_short	Evaluating customers’ acceptance on electronic payment system in Algeria
title_full	Evaluating customers’ acceptance on electronic payment system in Algeria
title_fullStr	Evaluating customers’ acceptance on electronic payment system in Algeria
title_full_unstemmed	Evaluating customers’ acceptance on electronic payment system in Algeria
title_sort	evaluating customers’ acceptance on electronic payment system in algeria
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2020
url	https://etd.uum.edu.my/10274/1/s824860_01.pdf https://etd.uum.edu.my/10274/2/s824860_02.pdf
_version_	1776103780236918784

Evaluating customers’ acceptance on electronic payment system in Algeria

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