Factors influencing workforce agility in the hotel Industry of klang Valley
Understanding the factors influencing workforce agility post-pandemic is vital for organizational success. This study aimed to examine the influence of transformational leadership and organizational management practices on workforce agility among manageriallevel hotel staff in the Klang Valley regio...
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2023
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my-uum-etd.110372024-03-17T02:39:10Z Factors influencing workforce agility in the hotel Industry of klang Valley 2023 Kanchana, Vellaitham Adnan, Zurina School of Business Management School of Business Management HD58.7 Organizational Behavior. Understanding the factors influencing workforce agility post-pandemic is vital for organizational success. This study aimed to examine the influence of transformational leadership and organizational management practices on workforce agility among manageriallevel hotel staff in the Klang Valley region. This study utilized a quantitative approach and employed a cross-sectional study design. A convenience sampling technique was used to determine the sample. Out of the 200 online questionnaires distributed, 173 usable questionnaires were returned, resulting in a response rate of 87%. Pearson Correlation and Multiple Regression analysis were used to confirm the research hypotheses. The analyses revealed that transformational leadership positively influences workforce agility, whereas organizational management practices exhibit a negative influence on workforce agility. These findings, however, cannot be generalized to other levels of employees within the same hotels or to different hotels in other regions of the country. Future studies employing different sampling techniques or different industries are recommended to confirm the findings. 2023 Thesis https://etd.uum.edu.my/11037/ https://etd.uum.edu.my/11037/1/deposit%20permission.pdf text eng staffonly https://etd.uum.edu.my/11037/2/s828228_01.pdf text eng staffonly https://etd.uum.edu.my/11037/3/s828228_02.pdf text eng staffonly other masters Universiti Utara Malaysia |
institution |
Universiti Utara Malaysia |
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UUM ETD |
language |
eng eng eng |
advisor |
Adnan, Zurina |
topic |
HD58.7 Organizational Behavior. |
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HD58.7 Organizational Behavior. Kanchana, Vellaitham Factors influencing workforce agility in the hotel Industry of klang Valley |
description |
Understanding the factors influencing workforce agility post-pandemic is vital for organizational success. This study aimed to examine the influence of transformational leadership and organizational management practices on workforce agility among manageriallevel hotel staff in the Klang Valley region. This study utilized a quantitative approach and employed a cross-sectional study design. A convenience sampling technique was used to determine the sample. Out of the 200 online questionnaires distributed, 173 usable questionnaires were returned, resulting in a response rate of 87%. Pearson Correlation and Multiple Regression analysis were used to confirm the research hypotheses. The analyses revealed that transformational leadership positively influences workforce agility, whereas organizational management practices exhibit a negative influence on workforce agility. These findings, however, cannot be generalized to other levels of employees within the same hotels or to different hotels in other regions of the country. Future studies employing different sampling techniques or different industries are recommended to confirm the findings. |
format |
Thesis |
qualification_name |
other |
qualification_level |
Master's degree |
author |
Kanchana, Vellaitham |
author_facet |
Kanchana, Vellaitham |
author_sort |
Kanchana, Vellaitham |
title |
Factors influencing workforce agility in the hotel Industry of klang Valley |
title_short |
Factors influencing workforce agility in the hotel Industry of klang Valley |
title_full |
Factors influencing workforce agility in the hotel Industry of klang Valley |
title_fullStr |
Factors influencing workforce agility in the hotel Industry of klang Valley |
title_full_unstemmed |
Factors influencing workforce agility in the hotel Industry of klang Valley |
title_sort |
factors influencing workforce agility in the hotel industry of klang valley |
granting_institution |
Universiti Utara Malaysia |
granting_department |
School of Business Management |
publishDate |
2023 |
url |
https://etd.uum.edu.my/11037/1/deposit%20permission.pdf https://etd.uum.edu.my/11037/2/s828228_01.pdf https://etd.uum.edu.my/11037/3/s828228_02.pdf |
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1794023813261819904 |