Factors influencing workforce agility in the hotel Industry of klang Valley

Understanding the factors influencing workforce agility post-pandemic is vital for organizational success. This study aimed to examine the influence of transformational leadership and organizational management practices on workforce agility among manageriallevel hotel staff in the Klang Valley regio...

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Main Author: Kanchana, Vellaitham
Format: Thesis
Language:eng
eng
eng
Published: 2023
Subjects:
Online Access:https://etd.uum.edu.my/11037/1/deposit%20permission.pdf
https://etd.uum.edu.my/11037/2/s828228_01.pdf
https://etd.uum.edu.my/11037/3/s828228_02.pdf
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spelling my-uum-etd.110372024-03-17T02:39:10Z Factors influencing workforce agility in the hotel Industry of klang Valley 2023 Kanchana, Vellaitham Adnan, Zurina School of Business Management School of Business Management HD58.7 Organizational Behavior. Understanding the factors influencing workforce agility post-pandemic is vital for organizational success. This study aimed to examine the influence of transformational leadership and organizational management practices on workforce agility among manageriallevel hotel staff in the Klang Valley region. This study utilized a quantitative approach and employed a cross-sectional study design. A convenience sampling technique was used to determine the sample. Out of the 200 online questionnaires distributed, 173 usable questionnaires were returned, resulting in a response rate of 87%. Pearson Correlation and Multiple Regression analysis were used to confirm the research hypotheses. The analyses revealed that transformational leadership positively influences workforce agility, whereas organizational management practices exhibit a negative influence on workforce agility. These findings, however, cannot be generalized to other levels of employees within the same hotels or to different hotels in other regions of the country. Future studies employing different sampling techniques or different industries are recommended to confirm the findings. 2023 Thesis https://etd.uum.edu.my/11037/ https://etd.uum.edu.my/11037/1/deposit%20permission.pdf text eng staffonly https://etd.uum.edu.my/11037/2/s828228_01.pdf text eng staffonly https://etd.uum.edu.my/11037/3/s828228_02.pdf text eng staffonly other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Adnan, Zurina
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Kanchana, Vellaitham
Factors influencing workforce agility in the hotel Industry of klang Valley
description Understanding the factors influencing workforce agility post-pandemic is vital for organizational success. This study aimed to examine the influence of transformational leadership and organizational management practices on workforce agility among manageriallevel hotel staff in the Klang Valley region. This study utilized a quantitative approach and employed a cross-sectional study design. A convenience sampling technique was used to determine the sample. Out of the 200 online questionnaires distributed, 173 usable questionnaires were returned, resulting in a response rate of 87%. Pearson Correlation and Multiple Regression analysis were used to confirm the research hypotheses. The analyses revealed that transformational leadership positively influences workforce agility, whereas organizational management practices exhibit a negative influence on workforce agility. These findings, however, cannot be generalized to other levels of employees within the same hotels or to different hotels in other regions of the country. Future studies employing different sampling techniques or different industries are recommended to confirm the findings.
format Thesis
qualification_name other
qualification_level Master's degree
author Kanchana, Vellaitham
author_facet Kanchana, Vellaitham
author_sort Kanchana, Vellaitham
title Factors influencing workforce agility in the hotel Industry of klang Valley
title_short Factors influencing workforce agility in the hotel Industry of klang Valley
title_full Factors influencing workforce agility in the hotel Industry of klang Valley
title_fullStr Factors influencing workforce agility in the hotel Industry of klang Valley
title_full_unstemmed Factors influencing workforce agility in the hotel Industry of klang Valley
title_sort factors influencing workforce agility in the hotel industry of klang valley
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2023
url https://etd.uum.edu.my/11037/1/deposit%20permission.pdf
https://etd.uum.edu.my/11037/2/s828228_01.pdf
https://etd.uum.edu.my/11037/3/s828228_02.pdf
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