Improvement to the Appointment System for Clinic: A Case Study in UUM Clinic

Success in emerging new technology can be vital for future prosperity; therefore, any clinic wants to provide high efficiency in presenting its services to patients and implementing efficient interaction activities between its department and patients through clinic online system. Patient services h...

Full description

Saved in:
Bibliographic Details
Main Author: Hamouda, Shady M.S.
Format: Thesis
Language:eng
eng
Published: 2008
Subjects:
Online Access:https://etd.uum.edu.my/1202/1/Shady_M.S._Hamouda.pdf
https://etd.uum.edu.my/1202/2/Shady_M.S._Hamouda.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.1202
record_format uketd_dc
spelling my-uum-etd.12022013-07-24T12:10:53Z Improvement to the Appointment System for Clinic: A Case Study in UUM Clinic 2008 Hamouda, Shady M.S. College of Arts and Sciences (CAS) Graduate School QA76 Computer software Success in emerging new technology can be vital for future prosperity; therefore, any clinic wants to provide high efficiency in presenting its services to patients and implementing efficient interaction activities between its department and patients through clinic online system. Patient services have played essential role in the health care for the society. Patient services and patient waiting time are problems that medical institutions centers faced, because desktop appointment system takes long time for the patient to meet the doctors. As a consequence, the aim of this study is to reduce long waiting time of patients. In actuality, doctor's efficiency will be increased in some certain level. Current appointment system normally runs in hospitals or clinic randomly. The patients who are appointed at the later interval will wait much longer time. The purpose of this research is to reduce the long waiting time through internet to make adjustments patients' appointment number and interval these appointments through internet. Consequently, patients can be able to make appointments through Web/WAP-based applications system service, to improve patient accessing, to enhance patient and physician satisfaction, and to increase practice productivity. Moreover, there is even evidence that promote better outcomes and lower overall costs of care. 2008 Thesis https://etd.uum.edu.my/1202/ https://etd.uum.edu.my/1202/1/Shady_M.S._Hamouda.pdf application/pdf eng validuser https://etd.uum.edu.my/1202/2/Shady_M.S._Hamouda.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic QA76 Computer software
spellingShingle QA76 Computer software
Hamouda, Shady M.S.
Improvement to the Appointment System for Clinic: A Case Study in UUM Clinic
description Success in emerging new technology can be vital for future prosperity; therefore, any clinic wants to provide high efficiency in presenting its services to patients and implementing efficient interaction activities between its department and patients through clinic online system. Patient services have played essential role in the health care for the society. Patient services and patient waiting time are problems that medical institutions centers faced, because desktop appointment system takes long time for the patient to meet the doctors. As a consequence, the aim of this study is to reduce long waiting time of patients. In actuality, doctor's efficiency will be increased in some certain level. Current appointment system normally runs in hospitals or clinic randomly. The patients who are appointed at the later interval will wait much longer time. The purpose of this research is to reduce the long waiting time through internet to make adjustments patients' appointment number and interval these appointments through internet. Consequently, patients can be able to make appointments through Web/WAP-based applications system service, to improve patient accessing, to enhance patient and physician satisfaction, and to increase practice productivity. Moreover, there is even evidence that promote better outcomes and lower overall costs of care.
format Thesis
qualification_name masters
qualification_level Master's degree
author Hamouda, Shady M.S.
author_facet Hamouda, Shady M.S.
author_sort Hamouda, Shady M.S.
title Improvement to the Appointment System for Clinic: A Case Study in UUM Clinic
title_short Improvement to the Appointment System for Clinic: A Case Study in UUM Clinic
title_full Improvement to the Appointment System for Clinic: A Case Study in UUM Clinic
title_fullStr Improvement to the Appointment System for Clinic: A Case Study in UUM Clinic
title_full_unstemmed Improvement to the Appointment System for Clinic: A Case Study in UUM Clinic
title_sort improvement to the appointment system for clinic: a case study in uum clinic
granting_institution Universiti Utara Malaysia
granting_department College of Arts and Sciences (CAS)
publishDate 2008
url https://etd.uum.edu.my/1202/1/Shady_M.S._Hamouda.pdf
https://etd.uum.edu.my/1202/2/Shady_M.S._Hamouda.pdf
_version_ 1747827094574858240