Persepsi Budaya Pembelajaran dan Penggunaan Inovasi di Institut Penilaian Negara (INSPEN)

The purpose of this study is to determine the relationship between organisational members’ perception of the learning culture and its influence on the use of innovation via MS IS0 9000 in INSPEN, which is the subject of the study. INSPEN has implemented MS IS0 9000 and has obtained certification fr...

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Main Author:	Jamilah, Ahmad Babji
Format:	Thesis
Language:	eng eng
Published:	2004
Subjects:	HD28-70 Management Industrial Management
Online Access:	https://etd.uum.edu.my/1212/1/JAMILAH_BT._AHMAD_BABJI.pdf https://etd.uum.edu.my/1212/2/1.JAMILAH_BT._AHMAD_BABJI.pdf
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id	my-uum-etd.1212
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Jamilah, Ahmad Babji Persepsi Budaya Pembelajaran dan Penggunaan Inovasi di Institut Penilaian Negara (INSPEN)
description	The purpose of this study is to determine the relationship between organisational members’ perception of the learning culture and its influence on the use of innovation via MS IS0 9000 in INSPEN, which is the subject of the study. INSPEN has implemented MS IS0 9000 and has obtained certification from SIRIM. The Dimension of the Learning Organization Questionnaire (DLOQ) by Watkins and Marsicks (1993, 1996) is used to assess the learning culture. The questions in this study were based on the translation and adaptation of the questions in DLOQ and in the Level of Use by Rebecca (2000) in her study of the Malaysian public sector. The study found that a relationship is positive medium and significance in the seven dimensions in the learning culture ad the use of innovation but it was observed that there was no particular leading factor that showed strong support of such influence. The study also showed that the learning culture in INSPEN is at average level although the use of innovation is at high level. From the aspect of demography, there were no significant differences for the use of innovation and the learning culture. However, for the team learning factor, it was found that there was a difference as to the length of service in which staff with 11 to 15 years of service have a lower team learning culture compared with staff who have served between 1 to 5 years and those with more than 16 years of service. Based on this study several implications can be drawn for submission as an effort towards upgrading the level of the learning culture of the staff of the Valuation and Property Services Department.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Jamilah, Ahmad Babji
author_facet	Jamilah, Ahmad Babji
author_sort	Jamilah, Ahmad Babji
title	Persepsi Budaya Pembelajaran dan Penggunaan Inovasi di Institut Penilaian Negara (INSPEN)
title_short	Persepsi Budaya Pembelajaran dan Penggunaan Inovasi di Institut Penilaian Negara (INSPEN)
title_full	Persepsi Budaya Pembelajaran dan Penggunaan Inovasi di Institut Penilaian Negara (INSPEN)
title_fullStr	Persepsi Budaya Pembelajaran dan Penggunaan Inovasi di Institut Penilaian Negara (INSPEN)
title_full_unstemmed	Persepsi Budaya Pembelajaran dan Penggunaan Inovasi di Institut Penilaian Negara (INSPEN)
title_sort	persepsi budaya pembelajaran dan penggunaan inovasi di institut penilaian negara (inspen)
granting_institution	Universiti Utara Malaysia
granting_department	Faculty of Business Management
publishDate	2004
url	https://etd.uum.edu.my/1212/1/JAMILAH_BT._AHMAD_BABJI.pdf https://etd.uum.edu.my/1212/2/1.JAMILAH_BT._AHMAD_BABJI.pdf
_version_	1747827096781062144
spelling	my-uum-etd.12122013-07-24T12:10:56Z Persepsi Budaya Pembelajaran dan Penggunaan Inovasi di Institut Penilaian Negara (INSPEN) 2004 Jamilah, Ahmad Babji Faculty of Business Management Faculty of Business Management HD28-70 Management. Industrial Management The purpose of this study is to determine the relationship between organisational members’ perception of the learning culture and its influence on the use of innovation via MS IS0 9000 in INSPEN, which is the subject of the study. INSPEN has implemented MS IS0 9000 and has obtained certification from SIRIM. The Dimension of the Learning Organization Questionnaire (DLOQ) by Watkins and Marsicks (1993, 1996) is used to assess the learning culture. The questions in this study were based on the translation and adaptation of the questions in DLOQ and in the Level of Use by Rebecca (2000) in her study of the Malaysian public sector. The study found that a relationship is positive medium and significance in the seven dimensions in the learning culture ad the use of innovation but it was observed that there was no particular leading factor that showed strong support of such influence. The study also showed that the learning culture in INSPEN is at average level although the use of innovation is at high level. From the aspect of demography, there were no significant differences for the use of innovation and the learning culture. However, for the team learning factor, it was found that there was a difference as to the length of service in which staff with 11 to 15 years of service have a lower team learning culture compared with staff who have served between 1 to 5 years and those with more than 16 years of service. Based on this study several implications can be drawn for submission as an effort towards upgrading the level of the learning culture of the staff of the Valuation and Property Services Department. 2004 Thesis https://etd.uum.edu.my/1212/ https://etd.uum.edu.my/1212/1/JAMILAH_BT._AHMAD_BABJI.pdf application/pdf eng validuser https://etd.uum.edu.my/1212/2/1.JAMILAH_BT._AHMAD_BABJI.pdf application/pdf eng public masters masters Universiti Utara Malaysia Ab. Aziz, Y. (2000). Perubahan dan Kepimpinan, Sintok: Universiti Utara Malaysia Abdul Halim, A. (1999). Ke arah Kecemerlangan dan Kesejahteraan Perkhidmatan Awam di Alaf Baru, Selected speeches of Tan Sri abdul Halim Ali, Chief Secreta to the Goverment, Malaysia Kuala Lumpur: INTAN. Abdul Halim, A. (1996). Preface in MAMPU, The Civil Service of Malaysia: Toward Excellence Through ISO 9000 (pp. xi-xiii). Kuala Lumpur. Ahmad Mahzan, A. (2002). Kaedah penyelidikan Sosioekonomi. Edisi Kedua. Dewan Bahasa dan Pustaka, Kuala Lumpur. 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Persepsi Budaya Pembelajaran dan Penggunaan Inovasi di Institut Penilaian Negara (INSPEN)

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