Menganalisis Model Peramalan Terbaik Bagi Meramal Beban Kerja Jabatan Kerja Sosial Perubatan di Hospital Kuala Lumpur

A marked increase in the number of cases received by Medical Social Department, Kuala Lumpur Hospital have been noted since 1996. This scientific research is to forecast the trend on the number of cases expected until 2010 and to identify the level of workload associated. The analysis was based on s...

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Bibliographic Details
Main Author: Mohamed Asri, Abd Rahman
Format: Thesis
Language:eng
eng
Published: 2004
Subjects:
Online Access:https://etd.uum.edu.my/1317/1/MOHAMED_ASRI_B._ABD._RAHMAN.pdf
https://etd.uum.edu.my/1317/2/1.MOHAMED_ASRI_B._ABD._RAHMAN.pdf
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Summary:A marked increase in the number of cases received by Medical Social Department, Kuala Lumpur Hospital have been noted since 1996. This scientific research is to forecast the trend on the number of cases expected until 2010 and to identify the level of workload associated. The analysis was based on secondary data obtained from Medical Social Department and Ministry of Health. Several forecasting models were compared and the best method was used as the basis of forecasting. The models tested were Moving Average, Exponential Smoothing, Trend Exponential Smoothing, Linear Regression, Multiplicative Decomposition and Additive Decomposition. The study found that the Linear Regression model was the most suitable to be used in the forecast. It can be concluded that based on the available data, there will be an increase in the number of cases received yearly until 2010.