Form Design in Web Application Using the Three-Layer Model (TLM) : A Checklist Development

The objectives of end users visiting web site are generally for information retrieval whereas for web application, users have specific goals, which are to complete tasks successfully. Nevertheless, some online job applications do not meet task-based orientation design and this resulted in users’ fr...

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Main Author: Zanariah, Idrus
Format: Thesis
Language:eng
eng
Published: 2005
Subjects:
Online Access:https://etd.uum.edu.my/1377/1/ZANARIAH_BT._IDRUS.pdf
https://etd.uum.edu.my/1377/2/1.ZANARIAH_BT._IDRUS.pdf
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spelling my-uum-etd.13772013-07-24T12:11:41Z Form Design in Web Application Using the Three-Layer Model (TLM) : A Checklist Development 2005-10-30 Zanariah, Idrus Faculty of Information Technology Faculty of Information Technology TK5101-6720 Telecommunication The objectives of end users visiting web site are generally for information retrieval whereas for web application, users have specific goals, which are to complete tasks successfully. Nevertheless, some online job applications do not meet task-based orientation design and this resulted in users’ frustration. Therefore, for the purpose of reducing the frustration and providing guidelines, a form design checklist was developed. In addition, an investigation of the current state of web form design among Malaysian developers was also conducted. A four-step methodology was followed; understand Three-Layer Model (TLM) concept, develop checklist based on guidelines, collect and identify existing Malaysian web forms, and finally, validate checklist and compare the collected web forms with the Three-Layer Model. In validating the checklist, 15 respondents performed three sets of tasks: pre-test, post-test and comparing three pre-selected online forms. Findings indicated that students designed better web forms after learning about the TLM and this suggests that the checklist provided guidance in designing better web form. Results also pointed out that the current state of web forms designed by Malaysian does not meet task-based orientation design. 2005-10 Thesis https://etd.uum.edu.my/1377/ https://etd.uum.edu.my/1377/1/ZANARIAH_BT._IDRUS.pdf application/pdf eng validuser https://etd.uum.edu.my/1377/2/1.ZANARIAH_BT._IDRUS.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic TK5101-6720 Telecommunication
spellingShingle TK5101-6720 Telecommunication
Zanariah, Idrus
Form Design in Web Application Using the Three-Layer Model (TLM) : A Checklist Development
description The objectives of end users visiting web site are generally for information retrieval whereas for web application, users have specific goals, which are to complete tasks successfully. Nevertheless, some online job applications do not meet task-based orientation design and this resulted in users’ frustration. Therefore, for the purpose of reducing the frustration and providing guidelines, a form design checklist was developed. In addition, an investigation of the current state of web form design among Malaysian developers was also conducted. A four-step methodology was followed; understand Three-Layer Model (TLM) concept, develop checklist based on guidelines, collect and identify existing Malaysian web forms, and finally, validate checklist and compare the collected web forms with the Three-Layer Model. In validating the checklist, 15 respondents performed three sets of tasks: pre-test, post-test and comparing three pre-selected online forms. Findings indicated that students designed better web forms after learning about the TLM and this suggests that the checklist provided guidance in designing better web form. Results also pointed out that the current state of web forms designed by Malaysian does not meet task-based orientation design.
format Thesis
qualification_name masters
qualification_level Master's degree
author Zanariah, Idrus
author_facet Zanariah, Idrus
author_sort Zanariah, Idrus
title Form Design in Web Application Using the Three-Layer Model (TLM) : A Checklist Development
title_short Form Design in Web Application Using the Three-Layer Model (TLM) : A Checklist Development
title_full Form Design in Web Application Using the Three-Layer Model (TLM) : A Checklist Development
title_fullStr Form Design in Web Application Using the Three-Layer Model (TLM) : A Checklist Development
title_full_unstemmed Form Design in Web Application Using the Three-Layer Model (TLM) : A Checklist Development
title_sort form design in web application using the three-layer model (tlm) : a checklist development
granting_institution Universiti Utara Malaysia
granting_department Faculty of Information Technology
publishDate 2005
url https://etd.uum.edu.my/1377/1/ZANARIAH_BT._IDRUS.pdf
https://etd.uum.edu.my/1377/2/1.ZANARIAH_BT._IDRUS.pdf
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