Customer Relationship Management from MODENAS as a Buyer's Perspective in a B2B Relationship
The company needs an achievement for business continuously in order to sure the satisfaction of customer every day. This is targeting refer to the group whether individual or organizations. One approach to implement this called Customer Relationship (CRM). The focus in relationship between sellers a...
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| Format: | Thesis |
| Language: | eng eng |
| Published: |
2009
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/1677/1/Azliza_Binti_Abdullah.pdf https://etd.uum.edu.my/1677/2/1.Azliza_Binti_Abdullah.pdf |
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