Level of Satisfaction on the Implementation of Performance Appraisal Among Non Academic Staff

The study was conducted to identify the level of satisfaction among non academic staff of one of the public universities located in Northern Malaysia on the implementation of performance appraisal system. The aims of the study were to: (i) measure the level of satisfaction on the implementation of t...

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Main Author:	Zaharah, Mohamed
Format:	Thesis
Language:	eng eng
Published:	2011
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/2573/1/Zaharah_Mohamed.pdf https://etd.uum.edu.my/2573/2/1.Zaharah_Mohamed.pdf
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id	my-uum-etd.2573
record_format	uketd_dc
spelling	my-uum-etd.25732023-10-25T00:17:24Z Level of Satisfaction on the Implementation of Performance Appraisal Among Non Academic Staff 2011 Zaharah, Mohamed Omar, Abdullah College of Business (COB) College of Business HF5549-5549.5 Personnel Management. Employment The study was conducted to identify the level of satisfaction among non academic staff of one of the public universities located in Northern Malaysia on the implementation of performance appraisal system. The aims of the study were to: (i) measure the level of satisfaction on the implementation of the performance appraisal system; (ii) to investigate the relationship between independent variables (rater's competency, evaluation process, compliance to rules & standard practices, employees' participation and dependent variable (level of satisfaction); and (iii) to measure the influence of rater's competency, evaluation process, compliance to rules & standard practices and employees' participation on the level of employees' satisfaction on the implementation of the performance appraisal system. Data were gathered through questionnaires distributed to 377 respondents comprising of officers in the category of management and professional, support staff I, and support staff II. However, only 178 questionnaires (47 per cent) that were returned found to be useable for further analysis. The data were analyzed using Statistical Package for Social Sciences (SPSS) software, version 17.0. The level of satisfaction was found to be at medium level, with a mean score of 2.89. All variables showed presence of a positive and significant relationship, with a value of correlation coefficients between 0.291 and 0.386. The value of Adjusted R Square, however, amounted to only 0.141 which indicates that there was only 14.10 per cent change in the level of satisfaction that can be explained by the four (4) independent variables which are rater's competency , evaluation process, compliance to rules & standard practices and employees' participation. The remaining 85.90 per cent was due to other factors which were not considered in this research. Generally, the findings indicate that the level of satisfaction, as measured along the given four independent variables, support the hypothesis that there is positive and significant relationship between' the variables. The findings also show that the organization should focus more on the factors that are linked with employees' satisfaction. 2011 Thesis https://etd.uum.edu.my/2573/ https://etd.uum.edu.my/2573/1/Zaharah_Mohamed.pdf text eng public https://etd.uum.edu.my/2573/2/1.Zaharah_Mohamed.pdf text eng public masters masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Omar, Abdullah
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Zaharah, Mohamed Level of Satisfaction on the Implementation of Performance Appraisal Among Non Academic Staff
description	The study was conducted to identify the level of satisfaction among non academic staff of one of the public universities located in Northern Malaysia on the implementation of performance appraisal system. The aims of the study were to: (i) measure the level of satisfaction on the implementation of the performance appraisal system; (ii) to investigate the relationship between independent variables (rater's competency, evaluation process, compliance to rules & standard practices, employees' participation and dependent variable (level of satisfaction); and (iii) to measure the influence of rater's competency, evaluation process, compliance to rules & standard practices and employees' participation on the level of employees' satisfaction on the implementation of the performance appraisal system. Data were gathered through questionnaires distributed to 377 respondents comprising of officers in the category of management and professional, support staff I, and support staff II. However, only 178 questionnaires (47 per cent) that were returned found to be useable for further analysis. The data were analyzed using Statistical Package for Social Sciences (SPSS) software, version 17.0. The level of satisfaction was found to be at medium level, with a mean score of 2.89. All variables showed presence of a positive and significant relationship, with a value of correlation coefficients between 0.291 and 0.386. The value of Adjusted R Square, however, amounted to only 0.141 which indicates that there was only 14.10 per cent change in the level of satisfaction that can be explained by the four (4) independent variables which are rater's competency , evaluation process, compliance to rules & standard practices and employees' participation. The remaining 85.90 per cent was due to other factors which were not considered in this research. Generally, the findings indicate that the level of satisfaction, as measured along the given four independent variables, support the hypothesis that there is positive and significant relationship between' the variables. The findings also show that the organization should focus more on the factors that are linked with employees' satisfaction.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Zaharah, Mohamed
author_facet	Zaharah, Mohamed
author_sort	Zaharah, Mohamed
title	Level of Satisfaction on the Implementation of Performance Appraisal Among Non Academic Staff
title_short	Level of Satisfaction on the Implementation of Performance Appraisal Among Non Academic Staff
title_full	Level of Satisfaction on the Implementation of Performance Appraisal Among Non Academic Staff
title_fullStr	Level of Satisfaction on the Implementation of Performance Appraisal Among Non Academic Staff
title_full_unstemmed	Level of Satisfaction on the Implementation of Performance Appraisal Among Non Academic Staff
title_sort	level of satisfaction on the implementation of performance appraisal among non academic staff
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2011
url	https://etd.uum.edu.my/2573/1/Zaharah_Mohamed.pdf https://etd.uum.edu.my/2573/2/1.Zaharah_Mohamed.pdf
_version_	1783729365819850752

Level of Satisfaction on the Implementation of Performance Appraisal Among Non Academic Staff

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