Critical Success Factor of Six Sigma Implementation in Manufacturing Industry

This paper presents two case studies of Six Sigma implementation in two organizations in Malaysia. The objective of this case based research is to investigate qualitatively the implementation process, with a focus on the critical factors that contribute to its success. The investigation was carried...

Full description

Saved in:
Bibliographic Details
Main Author: Nor Zilawati, Ismail
Format: Thesis
Language:eng
eng
Published: 2011
Subjects:
Online Access:https://etd.uum.edu.my/2582/1/Nor_Zilawati_Ismail.pdf
https://etd.uum.edu.my/2582/2/1.Nor_Zilawati_Ismail.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:This paper presents two case studies of Six Sigma implementation in two organizations in Malaysia. The objective of this case based research is to investigate qualitatively the implementation process, with a focus on the critical factors that contribute to its success. The investigation was carried out with analytical tools which had previously been reported in the literature. This analysis is expected to provide insights and guidelines for organizations that undertake or engage in similar projects.