Total Quality Management Practices In Inland Revenue Board And It's Relationship On Employees' Organizational Commitment

The purpose of this study is to identify the degree of TQM practices being implemented in IRB and to identify the relationship between these practices and IRB employees' organizational commitment. This study also aims to find out the impact of four moderators namely, job category, length of ser...

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Bibliographic Details
Main Author: Gunasegaran, Muthusamy
Format: Thesis
Language:eng
eng
Published: 2001
Subjects:
Online Access:https://etd.uum.edu.my/282/1/Gunasegaran_al_Muthusamy%2C_2001.pdf
https://etd.uum.edu.my/282/2/1.Gunasegaran_al_Muthusamy%2C_2001.pdf
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