Examining Quality Factors Influencing the Success of Data Warehouse

Increased organizational dependence on data warehouse (DW) systems has drived the management attention towards improving data warehouse systems to a success. However, the successful implementation rate of the data warehouse systems is low and many firms do not achieve intended goals. A recent study...

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Main Author: Almabhouh, Alaaeddin
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Published: 2011
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institution Universiti Utara Malaysia
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advisor Saleh, Abdul Razak
topic QA76 Computer software
spellingShingle QA76 Computer software
Almabhouh, Alaaeddin
Examining Quality Factors Influencing the Success of Data Warehouse
description Increased organizational dependence on data warehouse (DW) systems has drived the management attention towards improving data warehouse systems to a success. However, the successful implementation rate of the data warehouse systems is low and many firms do not achieve intended goals. A recent study shows that improves and evaluates data warehouse success is one of the top concerns facing IT/DW executives. Nevertheless, there is a lack of research that addresses the issue of the data warehouse systems success. In addition, it is important for organizations to learn about quality needs to be emphasized before the actual data warehouse is built. It is also important to determine what aspects of data warehouse systems success are critical to organizations to help IT/DW executives to devise effective data warehouse success improvement strategies. Therefore, the purpose of this study is to further the understanding of the factors which are critical to evaluate the success of data warehouse systems. The study attempted to develop a comprehensive model for the success of data warehouse systems by adapting the updated DeLone and McLean IS Success Model. Researcher models the relationship between the quality factors on the one side and the net benefits of data warehouse on the other side. This study used quantitative method to test the research hypotheses by survey data. The data were collected by using a web-based survey. The sample consisted of 244 members of The Data Warehouse Institution (TDWI) working in variety industries around the world. The questionnaire measured six independent variables and one dependent variable. The independent variables were meant to measure system quality, information quality, service quality, relationship quality, user quality, and business quality. The dependent variable was meant to measure the net benefits of data warehouse systems. Analysis using descriptive analysis, factor analysis, correlation analysis and regression analysis resulted in the support of all hypotheses. The research results indicated that there are statistically positive causal relationship between each quality factors and the net benefits of the data warehouse systems. These results imply that the net benefits of the data warehouse systems increases when the overall qualities were increased. Yet, little thought seems to have been given to what the data warehouse success is, what is necessary to achieve the success of data warehouse, and what benefits can be realistically expected. Therefore, it appears nearly certain and plausible that the way data warehouse systems success is implemented in the future could be changed.
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Almabhouh, Alaaeddin
author_facet Almabhouh, Alaaeddin
author_sort Almabhouh, Alaaeddin
title Examining Quality Factors Influencing the Success of Data Warehouse
title_short Examining Quality Factors Influencing the Success of Data Warehouse
title_full Examining Quality Factors Influencing the Success of Data Warehouse
title_fullStr Examining Quality Factors Influencing the Success of Data Warehouse
title_full_unstemmed Examining Quality Factors Influencing the Success of Data Warehouse
title_sort examining quality factors influencing the success of data warehouse
granting_institution Universiti Utara Malaysia
granting_department Awang Had Salleh Graduate School of Arts & Sciences
publishDate 2011
url https://etd.uum.edu.my/2964/1/Alaaeddin_Almabhouh.pdf
https://etd.uum.edu.my/2964/2/1.Alaaeddin_Almabhouh.pdf
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spelling my-uum-etd.29642022-04-12T00:15:34Z Examining Quality Factors Influencing the Success of Data Warehouse 2011 Almabhouh, Alaaeddin Saleh, Abdul Razak Awang Had Salleh Graduate School of Arts & Sciences Awang Had Salleh Graduate School of Sciences QA76 Computer software Increased organizational dependence on data warehouse (DW) systems has drived the management attention towards improving data warehouse systems to a success. However, the successful implementation rate of the data warehouse systems is low and many firms do not achieve intended goals. A recent study shows that improves and evaluates data warehouse success is one of the top concerns facing IT/DW executives. Nevertheless, there is a lack of research that addresses the issue of the data warehouse systems success. In addition, it is important for organizations to learn about quality needs to be emphasized before the actual data warehouse is built. It is also important to determine what aspects of data warehouse systems success are critical to organizations to help IT/DW executives to devise effective data warehouse success improvement strategies. Therefore, the purpose of this study is to further the understanding of the factors which are critical to evaluate the success of data warehouse systems. The study attempted to develop a comprehensive model for the success of data warehouse systems by adapting the updated DeLone and McLean IS Success Model. Researcher models the relationship between the quality factors on the one side and the net benefits of data warehouse on the other side. This study used quantitative method to test the research hypotheses by survey data. The data were collected by using a web-based survey. The sample consisted of 244 members of The Data Warehouse Institution (TDWI) working in variety industries around the world. The questionnaire measured six independent variables and one dependent variable. The independent variables were meant to measure system quality, information quality, service quality, relationship quality, user quality, and business quality. The dependent variable was meant to measure the net benefits of data warehouse systems. Analysis using descriptive analysis, factor analysis, correlation analysis and regression analysis resulted in the support of all hypotheses. The research results indicated that there are statistically positive causal relationship between each quality factors and the net benefits of the data warehouse systems. These results imply that the net benefits of the data warehouse systems increases when the overall qualities were increased. Yet, little thought seems to have been given to what the data warehouse success is, what is necessary to achieve the success of data warehouse, and what benefits can be realistically expected. Therefore, it appears nearly certain and plausible that the way data warehouse systems success is implemented in the future could be changed. 2011 Thesis https://etd.uum.edu.my/2964/ https://etd.uum.edu.my/2964/1/Alaaeddin_Almabhouh.pdf text eng public https://etd.uum.edu.my/2964/2/1.Alaaeddin_Almabhouh.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia AbuAli, A. N., & AbuAddose, H. Y. (2010). Data Warehouse Critical Success Factors. European Journal of Scientific Research, 42(2), 326-335. AbuAli, A. N., & AbuAddose, H. Y. (2010). Data Warehouse Critical Success Factors. European Journal of Scientific Research, 42(2), 326-335. AbuSaleem, M. (2005).The Critical Success Factors of Data Warehousing Applications.Unpublished Master, Swedish School of Economics and Business Administration, Sewden. Adams, D. A., Nelson, R. R., & Todd, P. A. (1992). Perceived usefulness, ease of use, and usage of information technology: a replication. MIS Quarterly, 16(2), 227-247. Adelman, S. 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