The Relationship Between Workload, Job Satisfaction and Absenteeism Among Staff Nurses at Institut Jantung Negara (IJN)

The Relationship Between Workload, Job Satisfaction and Absenteeism Among Staff Nurses at Institut Jantung Negara (IJN)

The main purpose of this study is to examine and to better understand on the reasons that causes absenteeism among staff nurses in Institut Jantung Negara, Malaysia. This study was done on 171 registered nurses of IJN and data obtained from questionnaires and were being analyzed by using Statistical...

Full description

Saved in:
Bibliographic Details
Main Author: Adiwayu Ansar, Zainuddin
Format: Thesis
Language:eng
eng
Published: 2012
Subjects:
HF5549-5549.5 Personnel Management
Employment
Online Access:https://etd.uum.edu.my/3077/1/ADIWAYU_ANSAR_ZAINUDDIN.pdf
https://etd.uum.edu.my/3077/2/ADIWAYU_ANSAR_ZAINUDDIN.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.3077
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Wan Mohd Noor, Wan Shakizah
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Adiwayu Ansar, Zainuddin
The Relationship Between Workload, Job Satisfaction and Absenteeism Among Staff Nurses at Institut Jantung Negara (IJN)
description The main purpose of this study is to examine and to better understand on the reasons that causes absenteeism among staff nurses in Institut Jantung Negara, Malaysia. This study was done on 171 registered nurses of IJN and data obtained from questionnaires and were being analyzed by using Statistical Package for Social Science (SPSS) version 16. The statistical method of Pearson Correlation was used to determine the existence of the relationship between the independent variables which are Job Satisfaction and Workload with the dependent variable : Absenteeism. Cronbach Alpha was used to further illustrate the reliability test. Throughout the statistical analysis of correlation analysis, it is found that there is a significant relationship between workload and absenteeism (r2 = -0.464 ; p ≤ 0.01). However for job satisfaction and absenteeism, it was found that there is no significant relationship between the variables (r2 = -.140 ; p ≥ 0.05). This study will assist and help Institut Jantung Negara to determine the main causes of absenteeism among staff nurses in IJN. It will also help to improve on its employee attendance as well further enhancing the absenteeism policy in the organisation
format Thesis
qualification_name masters
qualification_level Master's degree
author Adiwayu Ansar, Zainuddin
author_facet Adiwayu Ansar, Zainuddin
author_sort Adiwayu Ansar, Zainuddin
title The Relationship Between Workload, Job Satisfaction and Absenteeism Among Staff Nurses at Institut Jantung Negara (IJN)
title_short The Relationship Between Workload, Job Satisfaction and Absenteeism Among Staff Nurses at Institut Jantung Negara (IJN)
title_full The Relationship Between Workload, Job Satisfaction and Absenteeism Among Staff Nurses at Institut Jantung Negara (IJN)
title_fullStr The Relationship Between Workload, Job Satisfaction and Absenteeism Among Staff Nurses at Institut Jantung Negara (IJN)
title_full_unstemmed The Relationship Between Workload, Job Satisfaction and Absenteeism Among Staff Nurses at Institut Jantung Negara (IJN)
title_sort relationship between workload, job satisfaction and absenteeism among staff nurses at institut jantung negara (ijn)
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2012
url https://etd.uum.edu.my/3077/1/ADIWAYU_ANSAR_ZAINUDDIN.pdf
https://etd.uum.edu.my/3077/2/ADIWAYU_ANSAR_ZAINUDDIN.pdf
_version_ 1747827493860016128
spelling my-uum-etd.30772022-04-10T05:57:47Z The Relationship Between Workload, Job Satisfaction and Absenteeism Among Staff Nurses at Institut Jantung Negara (IJN) 2012-08 Adiwayu Ansar, Zainuddin Wan Mohd Noor, Wan Shakizah Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment The main purpose of this study is to examine and to better understand on the reasons that causes absenteeism among staff nurses in Institut Jantung Negara, Malaysia. This study was done on 171 registered nurses of IJN and data obtained from questionnaires and were being analyzed by using Statistical Package for Social Science (SPSS) version 16. The statistical method of Pearson Correlation was used to determine the existence of the relationship between the independent variables which are Job Satisfaction and Workload with the dependent variable : Absenteeism. Cronbach Alpha was used to further illustrate the reliability test. Throughout the statistical analysis of correlation analysis, it is found that there is a significant relationship between workload and absenteeism (r2 = -0.464 ; p ≤ 0.01). However for job satisfaction and absenteeism, it was found that there is no significant relationship between the variables (r2 = -.140 ; p ≥ 0.05). This study will assist and help Institut Jantung Negara to determine the main causes of absenteeism among staff nurses in IJN. It will also help to improve on its employee attendance as well further enhancing the absenteeism policy in the organisation 2012-08 Thesis https://etd.uum.edu.my/3077/ https://etd.uum.edu.my/3077/1/ADIWAYU_ANSAR_ZAINUDDIN.pdf text eng public https://etd.uum.edu.my/3077/2/ADIWAYU_ANSAR_ZAINUDDIN.pdf text eng public masters masters Universiti Utara Malaysia Aiken, L., Clarke, S., Sloane, D., Sochalski, J., Busse, R., Clarke, H., Giovannetti, P.,Hunt, J., Rafferty, A., Shamian, J., 2001.Nurses’ reports on hospital care in five countries. Health Affairs 20(3),43–53. Al-Aameri, A.S., 2000. Job satisfaction and organizational commitment for nurses. Saudi Medical Journal 21(6),531–535. Alexandros-Stamatios G.A., matilyn J.D, and Cary L.C., (2003),Occupational Stress, Job Satisfaction, and health state in male and female junior hospital doctors in Greece, Journal of Managerial Psychology, 18(6),592-621 Anderson, A.E. (2004). What’s absent in absence management. Employee Benefits Journal 29 (1) : 25-30. Argyle, Michael. (2001).. The psychology of Happiness. Argyle, Michael. (1989). The social psychology of work, 2nd Edition. Harmondsworch..Penguin.Do happy workers work harder? Argyle, Michael.(1972).2nd Edition.The psychology of interpersonal behavior. Blau, G. J. (1985).Relationship of extrinsic, and demographic, predictors to various types of withdrawal behaviour. J. Appl. Psychol.70,442-450. Bosman, J., Buitendach, J.H., & Rothmann, S. (2005).Job insecurity, burnout and work engagement: The impact of positive and negative affectivity.South African Journal of Industrial Psychology, 31(4), 48–56. Bydawell, M. (2000).Managing people who don’t come to work. People Dynamics Cannavo, J. J. (1970).Absenteeism and benefit claims control. Occupat. Hlth Nurs. 18,11-16. Cary L. Cooper, Edwin A. Locke. (2000) Industrial and organizational psychology:linking theory with practice. Cavanagh, S. & Coffin, A.D. (1992).Staff Turnover Among Hospital Nurses. Journal of Advanced Nursing,17:1369-1376 Chadwick-Jones, J. K., Brown, C. A., Nicholson, N. and Sheppard, C. (1971). Absence measures: their reliability and stability in an industrial setting. Personnel Psychol. 24,463-470. Clark, J. Conley, S. and Woosley, S.A. (2000)Teacher Role Stress, Higher Needs and Work Outcomes,Journal of Education Administration, 38(2),179-201 Cooper, C., & Locke, E.(2000).Industrial and organizational psychology Blackwell Business. Cooper, D. R., & Schindler, P. S. (2008).Business Research Methods (10th ed.) McGraw Hill Companies, Inc., New York. David R. Anderson (2004) Essentials of modern business statistics with Microsoft Excel Doraisamy, Gnana Sekaran (2007) Hubungan tekanan kerja dan kepuasan kerja dengan komitmen terhadap organisasi: satu kajian di ibu pejabat jabatan kerja raya Malaysia. UUM Eli Pines, T. K. Hunt, R. Bruce Heppenstall (1984) Prager Scientific Press, Soft and Hard Tissue Repair: Biological and Clinical Aspects Flanagan, n. & Finger, J. 2000.Just about everything a manager needs to know in South Africa.Publishing NBD, Drukkery Street. F. Timmins, M. Kaliszer MSc (2002) Journal of Nursing Management. Absenteeism among nursing students – fact or fiction? Gellatly and Luchak (1998) Absenteeism Level George, J. M., & Jones, G. R. (2002).Understanding and Managing Organizational Behavior, 3rd edition. Upper Saddle River, NJ: Prentice Hall. Ghauri, P.N. (1995) Research Methods in business studies: a practical guide UK: Prentice Hall Goodwin, R.E., Groth, M., & Frenkel, S. J. (2011) Relationships between emotional labor,job performance, and turnover, Journal of Vocational Behavior, 79(2),538-548 Gray-Toft P. & Anderson J.G. (1985) Organizational stress in the hospital: development of a model for diagnosis and prediction. Health Services Research 19, 753±774. Gupta, A. 2000. Absenteeism and turnover in hospital industry. Mumbai: Indian Express Group. Haccoun, R.R., & Jeanrie, C. (1995).Self reports of work absence as a function of personal attitudes towards absence, and perceptions of the organization. Hackett, R.D. and Guion, R.M. (1985), A re-evaluation of the absenteeism -job satisfaction relationship. Organizational Behavior and Human Decision Processes, 35, 340-81. Hair, J. F. Jr., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis (5ed.).Upper Saddle River, NJ: Prentice-Hall, Inc. Herzberg, F. (1966). Work and the Nature of Man. New York: The World Publishing Co. Johns G. 1997 Contemporary research on absence from work : correlates, causes and consequences. In International Review of Industrial and Organizational Psychology (p115 – 173) Johnson, C.J; Croghan, E and Crawford, J. (2003) ‘The problem and management of sickness absence in the NHS: considerations for nurse managers’, Journal of Nursing Management, 11, pp.336- 342 Kass, S.J., Vodanovich, S.J. & Callender, A. (2001). State-trait boredom: Relationship to absenteeism, tenure and job satisfaction. Journal of Business Psychology, vol. 16,no.2, 317-327 Kendrick, P. (2000). Comparing the effects of stress and relationship style on student and 138 practicing nurse anesthetists. Journal of the American Association of Nurse Anesthetists, 68, 115-122 Klein, B. W. 1986. "Missed Work and Lost Hours, May 1985." Monthly Labor Review (May): 26-30 Koslowsky, M., Kluger, A., & Reich, M. 1995. Commuting Stress: Causes, Effects, and Methods of Coping. Plenum, New York.Letvak S. & Buck R. (2008). Lazear E. P. (2000):"Performance Pay and Productivity", American Economic Review,Vol. 90(5),1346-1361; Maslow, A.H. (1954).Motivation and Personality. New York: Harper and Row Noe, R. A., Hollenbeck, J. H., Gerhart, B., & Wight, P.M. (2010). Fundamentals of Human Resource Management (3eds.). Singapore, Mc Graw Hill. Oaklander H. &Fleishman E.A. (1964) Patterns of leadership related to organizational stress in hospital settings. Administrative Science Quarterly 8, 520±532. Pasmore, W., Francis, C. and Haldeman, J. (1984). Sociotechnical systems : in North American reflection on empirical studies of the seventies. Human Relations, 35,1179-1204. Paul E. Spector (2003) Industrial and Organizational Psychology : Research and Practice practical guide to recording and control. Pouliakas, Konstantinos and Theodoropoulos, Nikolaos; (2009) Performance Pay as an Incentive for LowerAbsence Rates in BritainUniversity of Aberdeen Business School, University of Cyprus, IZA Redfern, S. J. (1978). Absence and wastage in trained nurses: a selective review of the literature. J. Adv. Nurs.3, 231-249. Rhodes, R. & Steers, R. (1990). Managing employee absenteeism. Addison: Wesley Publishing Company Seiler, E. (1984):"Piece Rate vs. Time Rate: The Effect of Incentives on Earnings", The Review of Economics and Statistics, Vol. 66(3), 363-376; Sekaran, U. (2003). Research methods for business: A skill building approaches. New York. Prentice-Hall Schneider B. & Gunnarson S. (1991) Organizational climate and culture: the psychology of the workplace. In Applying Psychology in Business (Jones J.W., Steffy B.D. & Bray D.W. eds), Lexington Books, New York, pp. 542±551. Shafritz, Jay M. (1980), Dictionary of personnel management and labor relations. Moore Pub. co. (Oak Park, Ill.) Shirom, A, & Rosenblatt, Z. (2006) A Panel study of the effects of school positions and promotion on absemnteeism in the teaching profession. Journal of Occupational & Organizational Psychology. Smith, P. C.,Kendall, L. M.,&Hulin, C. L. (1969). The measurement of satisfaction in work and retirement. Chicago: Rand McNally. Spector, P.E., 1997. Job Satisfaction: Application, Assessment, Causes, and Consequences. SAGE Publications, London Weiss, D., Dawis, R., England, G., Lofquist, L., 1967. Manual for the Minnesota Satisfaction Questionnaire. Work Adjustment Project, Industrial Relations Center, University of Minnesota, Minnesota (Cited in Mitchell, M.B., 1994. The effect of work role values on job satisfaction. Journal of Advanced Nursing 20, 958–963). Sullivan, Eleanor & Decker, Phillip J. (1992) Effective Management in Nursing. Taunton, RI, Krampitzm, SD, & Woods, CQ, (1989) Manager impact on retention of hospital staff. Part I & II. Nursing Journal Timmins. F. , M. Kaliser. Volume, 22. Pages, 578 - 588. Publication, Nurse Education Today. Date, 2002 Townley, G. 2000. “Long hours culture causing economy to suffer”, Management Accounting, 78(6),3-5. Van der Merwe, R., & Miller, S. (1988). Measuring absaence and labour turnover: Weiss, D. J. , Davis, R. V. , England, G. W. , & Lofquist, L. H. Manual for the Minnesota Satisfaction Questionnaire, Minneapolis, Minnesota: University of Minnesota , 1967 Wilkes, L., Beale, B., Hall, E., Rees, E., Watts, B., & Denne, C. 1998. “Community nurses’descriptions of stress when caring in the home”, International Journal of Palliative Nursing, 4(1). Zboril-Benson, LR. 2002. Why nurses are calling sick: the impact of health-care restructuring. The Canadian Journal of Nursing Research 33(4):89-107.

Similar Items