Online Instructional Consultation (OICON) Model for Higher Education Institution

The purpose of this research is to solve the problems of the existing telementoring program which are (a) the miscommunication due to lack of nonverbal cues, (b) the need or competency in written communication and technical skills, and (c) the issue regarding recording, retrieving, and playback of c...

Full description

Saved in:

Bibliographic Details
Main Author:	Ang , Ling Weay
Format:	Thesis
Language:	eng eng
Published:	2012
Subjects:	LB1025-1050.75 Teaching (Principles and practice) T58.5-58.64 Information technology
Online Access:	https://etd.uum.edu.my/3268/1/ANG_LING_WEAY.pdf https://etd.uum.edu.my/3268/2/ANG_LING_WEAY-1.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.3268
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Abd Razak, Abd Hadi
topic	LB1025-1050.75 Teaching (Principles and practice) T58.5-58.64 Information technology
spellingShingle	LB1025-1050.75 Teaching (Principles and practice) T58.5-58.64 Information technology Ang , Ling Weay Online Instructional Consultation (OICON) Model for Higher Education Institution
description	The purpose of this research is to solve the problems of the existing telementoring program which are (a) the miscommunication due to lack of nonverbal cues, (b) the need or competency in written communication and technical skills, and (c) the issue regarding recording, retrieving, and playback of consultation recorded document. The main objective of this research is to develop an appropriate online consultation model for higher education institution. The specific objectives of this research are to identify suitable multimedia components to be implemented in the online instructional consultation (OICon) model, to develop a prototype, and to test and evaluate the acceptance of online instructional consultation (OICon) prototype by students and lecturers in higher education institution. OICon model was established based on the identification of multimedia communications components and features that were adapted and adopted from the existing online financial consultation, tele-medicine consultation model as well as major e-consultation components for public policy consultation. In addition, recommendations from the IT and Educationist experts were also taken into consideration. This model was then transformed into a prototype and tested on 40 students and 8 lecturers. Eleven hypotheses are derived from 7 factors of TAM with actual system variable excluded. The hypotheses relationships among these 4 factors (Perceived Usefulness (PU), Perceived Ease of Use (PEOU), Attitude, Behavioural Intention (BI) are supported except that PEOU does not have positive relationship with attitude as predicted. Perceived Importance of Communication Components and Features have positive relationship with PEOU. Users are relatively positive towards the implementation of multimedia communication tools for consultation in higher education institution. Users perceived the communication components as important if the components are easy to use. They agreed that they will use the OICon prototype in the future in term of PU and Attitude.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Ang , Ling Weay
author_facet	Ang , Ling Weay
author_sort	Ang , Ling Weay
title	Online Instructional Consultation (OICON) Model for Higher Education Institution
title_short	Online Instructional Consultation (OICON) Model for Higher Education Institution
title_full	Online Instructional Consultation (OICON) Model for Higher Education Institution
title_fullStr	Online Instructional Consultation (OICON) Model for Higher Education Institution
title_full_unstemmed	Online Instructional Consultation (OICON) Model for Higher Education Institution
title_sort	online instructional consultation (oicon) model for higher education institution
granting_institution	Universiti Utara Malaysia
granting_department	Awang Had Salleh Graduate School of Arts & Sciences
publishDate	2012
url	https://etd.uum.edu.my/3268/1/ANG_LING_WEAY.pdf https://etd.uum.edu.my/3268/2/ANG_LING_WEAY-1.pdf
_version_	1747827534356021248
spelling	my-uum-etd.32682022-04-10T06:25:00Z Online Instructional Consultation (OICON) Model for Higher Education Institution 2012-12 Ang , Ling Weay Abd Razak, Abd Hadi Awang Had Salleh Graduate School of Arts & Sciences Awang Had Salleh Graduate School of Arts & Sciences LB1025-1050.75 Teaching (Principles and practice) T58.5-58.64 Information technology The purpose of this research is to solve the problems of the existing telementoring program which are (a) the miscommunication due to lack of nonverbal cues, (b) the need or competency in written communication and technical skills, and (c) the issue regarding recording, retrieving, and playback of consultation recorded document. The main objective of this research is to develop an appropriate online consultation model for higher education institution. The specific objectives of this research are to identify suitable multimedia components to be implemented in the online instructional consultation (OICon) model, to develop a prototype, and to test and evaluate the acceptance of online instructional consultation (OICon) prototype by students and lecturers in higher education institution. OICon model was established based on the identification of multimedia communications components and features that were adapted and adopted from the existing online financial consultation, tele-medicine consultation model as well as major e-consultation components for public policy consultation. In addition, recommendations from the IT and Educationist experts were also taken into consideration. This model was then transformed into a prototype and tested on 40 students and 8 lecturers. Eleven hypotheses are derived from 7 factors of TAM with actual system variable excluded. The hypotheses relationships among these 4 factors (Perceived Usefulness (PU), Perceived Ease of Use (PEOU), Attitude, Behavioural Intention (BI) are supported except that PEOU does not have positive relationship with attitude as predicted. Perceived Importance of Communication Components and Features have positive relationship with PEOU. Users are relatively positive towards the implementation of multimedia communication tools for consultation in higher education institution. Users perceived the communication components as important if the components are easy to use. They agreed that they will use the OICon prototype in the future in term of PU and Attitude. 2012-12 Thesis https://etd.uum.edu.my/3268/ https://etd.uum.edu.my/3268/1/ANG_LING_WEAY.pdf text eng public https://etd.uum.edu.my/3268/2/ANG_LING_WEAY-1.pdf text eng public http://sierra.uum.edu.my/record=b1239728~S1 masters masters Universiti Utara Malaysia Alan C. Acock. (2008). A gentle introduction to Stata. Altrichter, H. (1990). Do we need an alternative methodology for doing alternative research? (Eds.), In Ortrun Zuber-Skerritt. Action research for change and development. Aneja,A., Rowan,C., & Brooksby,B. (2000). Corporate Portal Framework for Transforming Content Chaos on Intranets. Intel Technology Journal, 11, 21-28. Ann,C. (2005). Action Research in Action: Involving Students and Professionals. International Federation of Library Associations and Institutions, 8, 14-18, Retrieved March 4, 2010, from http://www.ifla.org/IV/ifla71/papers/046e-Curry.pdf Attua,E.M. (1996). Using Multiple Linear Regression Techniques to Quantify Carbon Stocks of Fallow Vegetation in the Tropics. Retrieved 12 March 2010 from http://www.ajol.info/index.php/wajae/article/viewFile/45779/29256 Argyris,C. (1970). Intervention Theory and Method: A Behavioral Science View. Reading, Mass.: Addison-Wesley. Azman, I. K. H., Rizal, A. B., Rusli, A., & Adanan, M. J. (2006). Pemindahan Pengetahuan, Kemahiran dan Kebolehan Mempengaruhi Kesan Amalan Komunikasi antara Mentor dan Mente: Satu Kajian di sebuah Institusi Pengajian Tinggi Awam di Malaysia Timur. Jurnal Kemanusiaan, 7, 33-55. Bandura, A. (1994). Self-efficacy. In V. S. Ramachaudran (Ed.), Encyclopedia of human behavior , 4, 71-81. New York: Academic Press. Bell, C.R., & Nadler, L. (1985). The client-consultant handbook. Houston: Gulf. Benfield, G. (2000). Teaching on the Web–Exploring the Meanings of Silence. Online Journal, Melbourne. Retrieved March 1, 2010, from http://ultibase.rmit.edu.au/Articles/online/benfield1.htm Bertrand,M., & Bouchard,S. (2008). Applying the Technology Acceptance Model to VR with People Who Are Favorable to Its Use. Journal of Cyber Therapy & Rehabilitation Summer, 1(2). Berge, Z.L. (1995). The Role of the Online Instructor/Facilitator, in Facilitating Computer Conferencing: Recommendations from the Field. Educational Technology, 35(1), 22-30. Retrieved March 4, 2010, from http://www.emoderators.com/moderators/teach_online.htm Berg,B.L. (2004). Qualitative research methods. (5th ed.). California State University: Pearson. Brokes, A. A process model of consultation. (C.A. Parker, Ed.). (1975). In Psychological consultation: helping teachers meet special needs. Minneapolis: Leadership Training Institute, University of Minnesota. Bruno, Augusto, T.M.D., Manoel, I.A.R.C., Evandro, T.E.A.N., Henrique, P.L.L., Leandro, M.D., & Marcello ,A.D. (2007). An Open-Source Component-Based Toolkit to Support E-learning Multimedia Environments. ICSNC '07 Proceedings of the Second International Conference on Systems and Networks Communications. Bovee, C.L., Thill, J.V., Mescon, M.H. (2007). Excellent in Business. Bower, M. (2006). Virtual Classroom Pedagogy. Proceedings of the 37th SIGCSE Technical Symposium on Computer Science Education. Houston, USA: ACM Press. Caplan,G. (1970). Theory and Practice of Mental Health Consultation. New York: Basic books. Carlson,P.J. & Davis,G.B. (1998). An investigation of media selection among directors and managers: from “self” to “other” orientation. Business Administration, 22(3), 335-362. Caulat,G., & Haan,E.D. (2006). Virtual Peer Consultation: How Virtual Leaders Learn. Organization & People, 13(8), 24-32. Chan,D.W. (2000). The development of mentorship programs at the Chinese University of Hong Kong. Roeper Review, 23 (2), 85-88. Chao, G.T., Walz, P.M., & Gardner, P.D. (1992). Formal and informal mentorships: A comparison on mentoring functions and contrast with nonmentored counterparts. Personnel Psychology, 45, 619-36. Christina,L. (2007). Mentoring during university practicum: Perceptions of teacher mentors and student teacher trainees Corey,S.M. (1953). Action research to improve school practices. New York: Teachers College Press. Costanzo,G., & Monari,P. (2006). Experience with asynchronous medical teleconsultation in the Alliance of the Italian Hospitals Worldwide. Jounal Telemed Telecare, 12, 382-386. Clive,S. (2000). The real-time online tutor. Retrieved August 8, 2010, from http://www.fastrakconsulting.co.uk/features/ realtime/realtime.htm Cronbach, L.J. , Gleser, G.C., Nanda, H., & Rajaratnam, N., (1972). The dependability of behavioral measurements: Theory of generalizability for scores and profiles. New York: Wiley. Daft, R.L., & Lengel, R.H. (1984). Information richness: a new approach to managerial behavior and organizational design. In: Cummings, L.L., & Staw, B.M. (Eds.). Research in organizational behavior 6, (191-233). Homewood, IL: JAI Press. Daft, R.L., & Lengel, R.H. (1986). Organizational information requirements, media richness and structural design. Management Science, 32(5), 554-571 Damme,S. (1998). The “outcomes” challenge: An action research approach to evaluation in community program development. Retrieved August 8, 2010, from http://www.aepro.org/inprint/ conference/damme.html Davies,I. (1975). Some aspects of a theory of advice: the management of an Instructional developer-client, evaluator-client relationship. Instructional Science, 3, 351-373. Davis,F.D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. Deshpande, A., Khoja, S., McKibbon, A., & Jahad, A.R. (2008). Overview of assessments of real-time (synchronous) and asynchronous telehealth. Ottawa: Canada Agency to Drugs and Technologies in Health. Diana Nur. M.K., Ariff b.A., Yasmin N.Z., (2007). The Perception of PISMP Students towards the Mentor-Mentee Programme in IPBA. Dolen, W.M.V., & Ruyter, K.D (2002). Moderated group chat: An empirical assessment of a new e-service encounter, International Journal of Service Industry Management, 13 (5), 496-511. Doll, W., Hendrickson, A. & Xiandong, D. (1998). Using Davis’s Perceived Usefulness and Ease-of-Use Instruments for Decision Making: A Confirmatory and Multi-Group Invariance Analysis, Decision Sciences, 29(4), 839-869. Ensher, E., Heun, C., & Blanchard, A. (2003). Online mentoring and computer-mediated communication: New directions in research. Journal of Vocational Behavior, 63, 264-288. Elton,L. (2001), ‘Research and teaching: conditions for a positive link’, Teaching in Higher Education, 6(1), 43-56. Fagan., G.H., & Newman, D.R. (2006). E-consultation: evaluating appropriate technologies and processes for citizens' participation in public policy. Retrieved August 12, 2009, from http://eprints.nuim.ie/468/1/ecrp_report.pdf. Ferrance,E. (2000). Action Research, Northeast and Islands Regional Educational Laboratory at Brown University, 15-25. Fulk, J., Schmitz., & Steinfeld, C.W. (1990). A social influence model of technology use. In: Fulk, J. and Steinfeld, C.W., editors. Organizations and communication and Communication Technology. Newbury Park, CA: Sage, pp.117-140. George,D., & Mallery,P. (2003). SPSS for Windows step by step: A simple guide and reference. Glenn,D.I. (1992). Determining Sample Size. Retrieved March 3, 2010, from http://edis.ifas.ufl.edu/pd006 Gagne,R., Briggs,L., & Wager,W. (1992). Principles of Instructional Design (4th Ed.). Fort Worth, TX: Harcourt Brace Jovanovich, Publishers. Gefen & Straub. (1997). Gender Difference in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model," MIS Quarterly 21(4), 389-400. Gefen,D. & Straub,D. (2000). The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of Ecommerce Adoption, Journal of the Association of Information Systems, 1(8). Gefen, Karahanna & Straub. (2003): "Trust and TAM in Online Shopping: An Integrated Model," MIS Quarterly, 2003, 27(1), 51-90. Galusha, J.M. (1997). Barriers to learning in distance education. Interpersonal Computing and Technology, 5(3-4), 6-14. Garrison D.R., Anderson, T. & Archer, W. (2000). Critical thinking in a text-based environment: Computer conferencing in higher education. Journal of Internet and Higher Education, 11(2), 1-14. Retrieved August 12, 2009 from http://auspace.athabascau.ca:8080/dspace/ bitstream/2149/739/1/critical_inquiry_in_a_ text.pdf Gunawardena,C.N., & Zittle,F.J. (1997). Social presence as a predictor of satisfaction within a computer-mediated conferencing environment. The American Journal of Distance Education, 11(3), 8-26. Giacomo,G, Brian,L., Joey,L., Robert,R., & Justin,W. (2005). Flash Communication Server. O' Reilly Media; 1 edition (March 1,2005) Greenberg,A. (2004). Navigating the sea of research on videoconferencing-based distance education: A platform for understanding research into the technology’s effectiveness and value. Retrieved October 24, 2010, from http://www.wainhouse.com/files/papers/ wrnavseadistedu.pdf Hostetter,C., & Busch,M. (2006). Measuring up online: The relationship between social presence and student learning satisfaction. Journal of Scholarship of Teaching and Learning, 6(2), 1-12. Hersch, Russ. (1998). FAQs about FAQs. Retrieved 14 March, 2010 from http://www.faqs.org/faqs/ faqs/about-faqs/ Heeter, C. (1992). Being there: The subjective experience of presence. Presence 1(3), 262-271. Hightower, R., Sayeed, L., Warkentin, M., & McHaney, R. (1997). Information exchange in virtual work groups. Hadi, A.A.R. & Weay, A.L. (2010). Enhancing Multimedia Communication Components in Instructional Consulting Service Online: Students' Perspective and Perception. Advances in Multimedia-An International Journal (AMIJ), 1(2), 12-23. Harris,R.J. (1985). A primer of multivariate statistics (2nd ed.). New York: Academic Press. Haslina, S.H & Khadijah, M.T. (2007). Towards A Quality Support Service: The Academic Advising System: A Lesson from the FSS Mentor-Mentee System. Retrieved September 23, 2010, from http://www.calm.unimas.my/calm_arc/insite_v10/ article2.html. Havelock,R. (1973). The Change Agent’s Guide to Innovation in Education. Englewood Cliffs, N.J., Educational Technology Publications. Hamilton, B.A. & Scandura T.A. (2003) E-Mentoring: Implications for Organizational Learning and Development in a Wired World. Organizational Dynamics, 31(4), 388-402 High,R. (2000). Important factors in designing statistical power analysis studies. Computing News, Summer issue, 14-15. Horn, V.S.M., & Myrick, R.D. (2001). Computer technology and the 21st century school counselor. Professional School Counseling, 5(2), 124-131. Hopkins,W.G. (2002). A New View of Statistics. Retrieved March, 20, 2011, from http://www.sportsci.org/resource/stats/ pvalues.html. Isaac,S. & W.B.Michael (1995). Handbook in Research and Evaluation.(3rd ed.). San Diego, CA: EdITS. Jaimes,A., Omura,K., Nagamine,T & Hirata,K. (2004). Memory cues for meeting video retrieval. International Multimedia Conference-Proceedings of the the 1st ACM workshop on Continuous archival and retrieval of personal experiences. James,W.K & John,M.J. (2000) Personalized Instruction: Changing Classroom Practice. Eye on Education, Larchmont, New York. Joseph, P., & Manon, A. (2009). E-Consultation: Enabling Democracy between Elections. 15(1). Retrieved March 19, 2011, from http://www.irpp.org/choices/archive/vol15no1.pdf Joyce,Y. (2011). Telementoring and Project-Based Learning: An Integrated Model for 21st Century Skills. Retrieved 12 December, 2010 from http://www.irma-international.org/viewtitle/ 46293/ Judy V.B., & Karen,R. (2009). Distance Education as enabler in crossing the digital divide: Will the Phoenix Fly? Proceedings of the 3rd International IDIA Development Informatics Conference 28-30 October 2009 Kampwirth, T.J. (2005). Collaborative consultation in the schools: Effective practices with learning and behavior problems. Kaiser, H.F. (1974). An Index of Factorial Simplicity. Journal of Psychometrika, 39, 31-36. Othman A. Karim, Kamarudin Abu Taib, Suraya Sharil, Roszilah Abdul Hamid, Noraini Hamzah, Nur Izzi Mohd Yusoff, Azrul Abdul Mutalib, Khairul Nizam Abdul Maulud & Shahrizan Baharom. 2005. Pembudayaan ilmu dan perlaksanaan sistem mentor mentee di Jabatan Kejuruteraan Awam dan Struktur-satu analisis, Pascasidang Seminar Pengajaran & Pembelajaran Berkesan2005. Pusat Penerbitan dan Percetakan UKM, (8-11). Kember, D. (2002),‘Long-term outcomes of educational action research projects’, Educational Action Research, 10(1), 83-103 Kurtz, G. & Friedman, B. (1999). A Holistic, Individual, Technologically-Mediated Learning Environment at the Open University of Israel. ICDE Conference, Vienna Kinney, S.T., & Panko, R.R. (1996). Project teams: Profiles and member perceptions-Implications for group support system research and products. Kock, N. & McQueen, R.J. (1998), An Action Research Study of Effects of Asynchronous Groupware Support on Productivity and Outcome Quality of Process Redesign Groups, Journal of Organizational Computing and Electronic Commerce, 8(2), 149-168. Kruse, K. (2002). Creating Rapid Prototypes for e-Learning. E-Learning Guru. Retrieved March 6, 2010, from http://www.e-learningguru.com/ articles/art2_4.htm Kurpius, D.J. & Brubaker, J.C. (1976). Psycho-education Consultation: Definitions functions-preparation. Bloomington, Indiana: Indiana University. Kemshal-Bell,G (2001). The Online Teacher, Final report prepared for the Project Steering Committee of the VET Teachers and Online learning Project, ITAM ESD, TAFENSW. Retrieved March 3,2011 from http://cyberteacher.onestop.net Knotek, S.E., Rosenfield, S., Gravois, T.A., & Babinski, L. (2003). The process of orderly reflection and conceptual change during instructional consultation. Journal of Educational and Psychological Consultation, 14, 303–328. Lee, J.-S., Cho, H., Gay, G., Davidson, B., & Ingraffea, A. (2003). Technology Acceptance and Social Networking in Distance Learning. Educational Technology & Society, 6(2), 50-61, Retrieved March 19, from http://ifets.ieee.org/periodical/6-2/6.html Lewis, C.W. (2002). International Telementor Program (ITP) report: Evaluation results from teacher surveys, May 2000–March 2002. Retrieved April 17, 2010, http://www.telementor.org/ research/Research-2002-1.pdf Mark,J.M. (2006). College Student’s Acceptance of Tablet Personal Computers a Modification of the Unified Theory of Acceptance and Use of Technology Model. Malhotra, Y. & Galletta, D.F. (1999). Extending the Technology Acceptance Model to Account for Social Influence: Theoretical Bases and Empirical Validation. Proceedings of the 32nd Hawaii International Conference on System Sciences Ma, M., & Agarwal, R. (2007). Through a Glass Darkly: Information Technology Design, Identity Verification, and Knowledge Contribution in Online Communities. Information Systems Research, 18(1), 42-67. Mark, T., Barbara, K., Pearl, B., Stuart, M.C., & David, B. (2010): Does the technology acceptance model predict actual use? A systematic literature review. Information & Software Technology, 52(5), 463-479. Marchewka, J.T., Liu, C. & Kostiwa, K. (2007). An application of the TAM model for understanding student perceptions using course management software. Communication of the IIMA, 7, 93-104. Margaret,L.(1999). Telementoring on the Web is a Webtour Tour. Retrieved November 13, 2010, from http://www.iearn.org/circles/mentors.html Marcoulides, G.A. (1993). Maximizing power in generalizabili-ty studies under budget constraints. Journal of Educational Statistics, 18 (2), 197-206. Mashal & Ehab, A.R.H. (2008). Online Collaboration for UUM Students. Maslin,M. (2007). Technology Acceptance Model and E-learning. Proceedings of the 12th International Conference on Education, Sultan Hassanal Bolkiah Institute of Education. Masters,J.(2000). The History of Action Research. Retrieved November 13, 2010, from http://www2.fhs.usyd.edu.au/arow/arer/003.htm McLoughlin, C., Brady, J., Lee, M.J.W. & Russell, R. (2007). Peer-to-peer: an e-mentoring approach to facilitating reflection on professional experience for novice teachers. Proceedings of the 2007 Australian Association for Research in Education (AARE) Conference. Fremantle, WA. Michelle, L.H. (2007). The Development and Evaluation of a Custom-built Synchronous Online Learning Environment for Tertiary Education in South Africa. Morison & Newman. (2001). Psychoeducational Consultation. Retrieved July 4, 2009, from http://www.indiana.edu/~deanfac/blfal01/ educ/educ_g645_5807.html Muller,C.B., & Single,P.B. (1999). Encouraging women students to persist in engineering and science through industrial mentoring using electronic communications. Proceedings of the Annual Frontiers in Education (FIE) Conference. Newman,P. (2005). Consultation. Retrieved June 16, 2009, from http://www.rppc.net/ Ng, K.H. (2001). Kajian Tindakan - Satu Pengertian. Retrieved June 16, 2009, from http://www.teachersrock.net/kajian%20tindakan. htm NongLuck, M. (2008). The Importance of Undergraduate’s Computer Competency and Information Literacy Skills: Marketing Faculty’s Perspectives in Thailand. Retrieved March 5, 2010, from https://mospace.umsystem.edu/xmlui/bitstream/ handle/10355/5588/research.pdf?sequence=3 Norshuhada, S., & Shahizan, H. (2009). Design Research in Software Development- Constructing and Linking Research Question, Objectives, Methods and Outcomes. Nelson, R., Todd, P., & Wixom, B. (2005) Antecedents of Information and System Quality: An Empirical Examination within the Context of Data Warehousing. Journal of Management Information Systems, 21 (4), 199-235. Nan, C.,Wang, T., & Xu, S. (2010). The Influence of Social Presence on Consumers' Perceptions of the Interactivity of Web Sites. Retrieved February 12, 2011, from http://jiad.org/article138 Oliver. (2006). Consultation–making it work for you. Retrieved October 11, 2010, from http://www.voluntaryarts.org/uploaded/ map3744.pdf Omar., H.B.D. (2004). Persepsi Pelajar-pelajar terhadap Sistem Mentor-mentee di Universiti Utara Malaysia, Sintok: Universiti Utara Malaysia. Omatseye, J.N. (1999). Teaching through tele-conferencing: Some curriculum challenges. College Student Journal. 33(3), 346-353. Ortega, E.M., Lessard, Y., Burgun, A., & Beux, P.L. (2003). Designing a Collaboration and Multimedia Learning Environment for Medical Simulation-based Training. Ortega, E.M., Lessard, Y., Burgun, A., & Beux, P.L. (2005). Virtu@l Consult@tion: an Interactive and Multimedia Environment for Remote Clinical Reasoning Learning in Cardiology. Oravec, J.A. (2002). Bookmarking the world: Weblog applications in education. Journal of Adolescent & Adult Literacy, 45(7), 616-621. Palloff, R.M., & Pratt, K. (2003). Building learning communities in cyberspace: Effective strategies for the online classroom. Perren, L. (2003). The role of e-mentoring in entrepreneurial education and support: a meta-review of academic literature, Education + Training, 45(8/9), 517–525. Ramizi, M., Aini, H., Salina, A.S., Hilmi, S., Azah, M. & Marzuki, M.M. (2004). Penilaian Keberkesanan Sistem Mentor-mentee di Jabatan Kejuruteraan Elektrik, Elektronik dan Sistem. Retrieved April 4, 2010 from http://pkukmweb.ukm.my/~upak/pdffile/2005/ 4~JKEES%20Mentor_Mentee%20_Ramizi.pdf Richardson,J.C., & Swan,K. (2003). Examining social presence in online courses in relation to students' perceived learning and satisfaction. Journal of Asynchronous Learning Networks, 7(1), 68-88. Rourke,L., Anderson,T., Garrison,D.R., & Archer,W. (2001). Assessing social presence in asynchronous text-based computer conferencing. Journal of Distance Education. Retrieved February 3, 2011 from http://cade.athabascau.ca/vol14.2/rourke_et_ al.html Rice,R.E. (1984). Mediated group communication. In R. E. Rice & Associates (Eds.). The new media: Communication, research, and technology, 129-156. Richard,L.B, (1999). Investigating information systems with action research. Computer Information Systems Department. 2, Article 19. Retrieved October 12, 2009, from http://www.cis.gsu.edu/~rbaskerv/CAIS_2_19/ CAIS_2_19.html Rory,O. (1998). An Overview of the Methodological Approach of Action Research. Retrieved December 2, 2010, from http://www.web.net/~robrien/papers/arfinal.html Rosenfield., S.A., & Gravois, T.A. (1987). Instructional consultation teams. Lawrence Erlbaum. Rosenfield, S., & Gravois, T.A. (1996). Instructional consultation teams: Collaborating for change. N.Y.: Guilford Press. Rosenfield,S. (2002). Developing instructional consultants: From novice to competent to expert. Journal of Educational and Psychological Consultation, 13, 97–111. Rosenfield.S., & Gravois,T.A. (2008). The effect of instructional consultation teams on teacher outcomes. American Psychological Association Meeting, Boston. Ragins,B.R. (1999). Mentor functions and outcomes: a comparison of men and women in formal and informal mentoring relationship. Journal of Applied Psychological, 84 (4), 529-549. Pedersen,P.E. & Nysveen,H. (2003). Usefulness and self-expressiveness: extending TAM to explain the adoption of a mobile parking service. Presented at the 16th Electronic Commerce Conference, Bled, Slovenia, June 9-11. Retrieved October 12, 2010 from http://ikt.hia.no/perep/bled_pep_format.pdf ay 3 January 2010 Sabella, R.A., & B.L. Booker. (2003). Using technology to promote your guidance and counseling program among stake holders. Journal of Professional School Counseling, 6, 206-214. Schein, E.H. (1999). Process Consultation revisited: Building the helping relationship. Reading, MA: Addison-Wesley-Longman. Sanchez,B., & Harris,J. (1996). Online mentoring: A success story. Learning and Leading With Technology, 23(8), 57-60. Schein,E.H. (1969). Process Consultation. Reading. Massachusetts; Addison-Wesley Publishing Co., Inc. Schein,E.H. (1978). The role of the consultant: content expert or process facilitator. The Personnel and Guidance Journal, 56, 339-343. Sekaran,U. (2000). Research methods for business: A skill-building approach (3rd ed). John Wiley & Sons, Inc. Shen,C.C, & Chuang.H.M. (2009). An Investigation on User Communication Behavior in an Interactive Whiteboard Technology Environment. Journal of Wseas Transctions on Communications. 1(8) Straub,D.W., & Welke,R.J. (1998). Coping with systems risk: Security planning models for management decision making. MIS Quarterly, 22(4), 441-469. Steele, F. (1975). Consulting for organizational change. Amherst: University of Massachusetts Press. Stephens, S et al. (2006) “On the Road from Consultation Cynicism to Energising e-Consultation” The Electronic Journal of e-Government 4(2), 87-94, Retrieved January 19, 2011, from http://www.ejeg.com Steven,C. (2002). Online Consultations and Events - Top Ten Tips for Government and Civic Hosts. Retrieved November 22, 2010, from http://www.publicus.net/articles/consult.html Strauss,H. (2000). What is a portal Anyway. Interview in TechTalk, January Series. Retrieved November 22, 2010, from http: //www.cren.net/know/techtalk/trans/ portals_1.html Susman G.I & Evered, R.D. (1978). An assessment of the Scientific Merits of Action Research. Administrative Science Quarterly. 23(12), 582-603. Shen, K.N., & Khalifa, M. (2008). Exploring Multidimensional Conceptualization of Social Presence in the Context of Online Communities. Retrieved March 4, 2010, from http://www.informaworld.com/smpp/content~db= all~content=a903086390 Shen,K.N. & Khalifa,M.(2007). Exploring Multi-dimensional Conceptualization of Social Presence in the Context of Online Communities. Proceedings of the Human-Computer Interaction, Part IV, (Jacko,J. Ed.), 999-1008. Steinfield,C.W. (1986). Computer-mediated communication in an organizational setting: Explaining task-related and socio emotional uses. In M.L.McLaughlin (Ed.), Communication yearbook 9, 777-804. Sun, H., & Zhang, P. (2006). The role of moderating factors in user technology acceptance. International Journal of Human-Computer Studies (IJHCS), 64(2), 53-78. Talmadge,G. (2004). Telementoring: Shaping Mentoring Relationships for the 21st Century. Tanaka, T.; Koga, A.; Mizuno, H.; Yajima, H. (1999). Design of User Interface for Tele-consultation system over the Web. SMC '99 IEEE International Conference on Systems Man and Cybernetics. Taylor,S. & Todd,P. (1995). Understanding Information Technology Usage: A Test of Competing Models, Information Systems Research, 6(2), 144-177. Gilmore, T., Krantz, J. & Ramirez, R. (1986). Action Based Modes of Inquiry and the Host-researcher Relationship, Consultation. Thomas,S.T., & Jacqueline,N.S. (2004). Human Interface Design Department, Fidelity Center for Applied Technology Fidelity Investments. A Comparison of Questionnaires for Assessing Website Usability. Vivian,S. (1999). E-learning Orientation. Chancellor's Office for the California Community College Distance Learning Consortium, 1999-00. Retrieved March 4, 2010, from http://www.foothillglobalaccess.org/orientation/ pre_assessment.htm Venkatesh,V. (2000). Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model. Information Systems Research, 11(4). Walther,J.B. (1992). Interpersonal effects in computer-mediated interaction: A relational perspective. Communication Research, 19, 52-90. Wang,W.H. (2009). Attitude, Behavioral Intention and Usage: An Empirical Study of Taiwan Railway’s Internet Ticketing System. Retrieved March 19, 2011, from http://www.swdsi.org/swdsi2009/Papers/9C04.pdf Wang, M., & Lindvall, C.M. (1984). Individual differences and school learning environments. Rev. Res. Educ., 11, 161–225. Walker,M. (ed.) (2001). Reconstructing Professionalism in University Teaching–Teachers and Learners in Action. Buckingham: The Society for Research into Higher Education & Open University Press. Whittaker,S., Tucker,S., Swampillai, K., and Laban,R. (2008). Design and Evaluation of Systems to Support Interaction Capture and Retrieval. Wong, A.T. & Premkumar, K. (2007). Source: An Introduction to Mentoring Principles, Processes and Strategies for Facilitating Mentoring Relationships at a Distance. Retrieved April 19, 2011, from http://www.usask.ca/gmcte/drupal/?q=resources Yamane. (1967). Statistics, An Introductory Analysis (2nd ed.). New York: Harper and Row. Zikmund, W.G. (2000). Business research methods (6th ed.). Orlando, US: Dryden Press. Zuber-Skerritt, O. (1996). Professional Development in Higher Education – A Theoretical Framework for Action Research. London: Kogan Page

Online Instructional Consultation (OICON) Model for Higher Education Institution

Similar Items