A Combination Between the Employment Service Technique and the Electronic Customer Relationship Management (ECRM)

The main objective of this study is tocombine between the employment service technique and the electronic customer relationship management (ECRM). Now Companies and Offices are working manually in Jordan. So we have to make an important goal to fulfill in order to have a more accurate system in plac...

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Main Author:	Bany Baker, Mohammad Abdel Qader
Format:	Thesis
Language:	eng eng
Published:	2012
Subjects:	T58.5-58.64 Information technology
Online Access:	https://etd.uum.edu.my/3381/1/MOHAMMAD_ABDEL_QADER_BANY_BAKER.pdf https://etd.uum.edu.my/3381/4/MOHAMMAD_ABDEL_QADER_BANY_BAKER.pdf
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id	my-uum-etd.3381
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Omar, Mohd Adan
topic	T58.5-58.64 Information technology
spellingShingle	T58.5-58.64 Information technology Bany Baker, Mohammad Abdel Qader A Combination Between the Employment Service Technique and the Electronic Customer Relationship Management (ECRM)
description	The main objective of this study is tocombine between the employment service technique and the electronic customer relationship management (ECRM). Now Companies and Offices are working manually in Jordan. So we have to make an important goal to fulfill in order to have a more accurate system in place to gain and manage the requirements of the business and the service for the customers, to get the number of the unhappy customers decreasing and proving that this way is more effective and affective along the large numbers of unhappy customers, while it is so hard to get every customer pleased but Web-based Systems can be easy to manage the quality control as an online supported tool. Making the web-based customer support system a well-organized and well maintained system and by that it can be called an Electronic Customer Relationship Management System (ECRM) and its crucial for any online survey, it can be reached by related institutions, anytime. anywhere that can add values to the users. Thus, this study proposed a web based system to address and decrease the rate of unemployed Jordanian.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Bany Baker, Mohammad Abdel Qader
author_facet	Bany Baker, Mohammad Abdel Qader
author_sort	Bany Baker, Mohammad Abdel Qader
title	A Combination Between the Employment Service Technique and the Electronic Customer Relationship Management (ECRM)
title_short	A Combination Between the Employment Service Technique and the Electronic Customer Relationship Management (ECRM)
title_full	A Combination Between the Employment Service Technique and the Electronic Customer Relationship Management (ECRM)
title_fullStr	A Combination Between the Employment Service Technique and the Electronic Customer Relationship Management (ECRM)
title_full_unstemmed	A Combination Between the Employment Service Technique and the Electronic Customer Relationship Management (ECRM)
title_sort	combination between the employment service technique and the electronic customer relationship management (ecrm)
granting_institution	Universiti Utara Malaysia
granting_department	Awang Had Salleh Graduate School of Arts & Sciences
publishDate	2012
url	https://etd.uum.edu.my/3381/1/MOHAMMAD_ABDEL_QADER_BANY_BAKER.pdf https://etd.uum.edu.my/3381/4/MOHAMMAD_ABDEL_QADER_BANY_BAKER.pdf
_version_	1747827559976927232
spelling	my-uum-etd.33812019-11-27T06:04:23Z A Combination Between the Employment Service Technique and the Electronic Customer Relationship Management (ECRM) 2012 Bany Baker, Mohammad Abdel Qader Omar, Mohd Adan Awang Had Salleh Graduate School of Arts & Sciences Awang Had Salleh Graduate School of Arts & Sciences T58.5-58.64 Information technology The main objective of this study is tocombine between the employment service technique and the electronic customer relationship management (ECRM). Now Companies and Offices are working manually in Jordan. So we have to make an important goal to fulfill in order to have a more accurate system in place to gain and manage the requirements of the business and the service for the customers, to get the number of the unhappy customers decreasing and proving that this way is more effective and affective along the large numbers of unhappy customers, while it is so hard to get every customer pleased but Web-based Systems can be easy to manage the quality control as an online supported tool. Making the web-based customer support system a well-organized and well maintained system and by that it can be called an Electronic Customer Relationship Management System (ECRM) and its crucial for any online survey, it can be reached by related institutions, anytime. anywhere that can add values to the users. Thus, this study proposed a web based system to address and decrease the rate of unemployed Jordanian. 2012 Thesis https://etd.uum.edu.my/3381/ https://etd.uum.edu.my/3381/1/MOHAMMAD_ABDEL_QADER_BANY_BAKER.pdf text eng validuser https://etd.uum.edu.my/3381/4/MOHAMMAD_ABDEL_QADER_BANY_BAKER.pdf text eng public http://sierra.uum.edu.my/record=b1241350~S1 masters masters Universiti Utara Malaysia Al-Omari,H. (2006j. E-government architecture in Jordan: a comparative analysis. Journal of Computer Science, 2. Adegboyega,O., & Elsa,E. (2005).Object-Oriented Analysis and Design with UML. Retrieved 28 Nov, 2011, from http://www.emacao.gov.mo/documents/ l8/01/report 19.pdf AItova. (2011). UML Sequence Diagrams. Retrieved 29 Nov, 2011, from http://www.altova.com/ umodel/sequence-diagrams.html Bagad,V. (2009). Management information systems: Technical Publications. Binney,0. (2001). The knowledge management spectrum under-standing the KM landscape. Journal of Knowledge Management, 5(1), 33-42. 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A Combination Between the Employment Service Technique and the Electronic Customer Relationship Management (ECRM)

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