The Determinants of RMPnet System Adoption Among Senior Police Officers of Royal Malaysia Police

Technology adoption has emerged as an important determinant in understanding its acceptance by end-users in many government organizations. However, there has not been much research focused on technology adoption in government organization in Malaysia especially in law enforcement agencies. This stud...

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Main Author:	Saadiah, Kadir
Format:	Thesis
Language:	eng eng
Published:	2013
Subjects:	T58.6-58.62 Management information systems
Online Access:	https://etd.uum.edu.my/3456/1/s91941.pdf https://etd.uum.edu.my/3456/7/s91941.pdf
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id	my-uum-etd.3456
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Mahmood, Rosli
topic	T58.6-58.62 Management information systems
spellingShingle	T58.6-58.62 Management information systems Saadiah, Kadir The Determinants of RMPnet System Adoption Among Senior Police Officers of Royal Malaysia Police
description	Technology adoption has emerged as an important determinant in understanding its acceptance by end-users in many government organizations. However, there has not been much research focused on technology adoption in government organization in Malaysia especially in law enforcement agencies. This study investigates the determining factors that affect the end-users’ technology adoption in a government organization in Malaysia. Specifically, the aim of this study was to determine the system technology adoption among senior police officers of Royal Malaysia Police (RMP). A survey methodology was employed to collect the data. Senior police officers from the contingents of Bukit Aman, Selangor, Kuala Lumpur, Central Brigade General Operations Force, RMP College Kuala Lumpur, Negeri Sembilan, Melaka, Johor and RMP Technical College were chosen as the sample for this study. A systematic sampling procedure was used to select respondents from the respective police contingents. Ten hypotheses were proposed regarding the determinants of RMPnet System technology adoption. Structured questionnaires comprising 41 questions that were used to measure seven variables; RMPnet System adoption, innovativeness, top management support, RMPnet System experience, perceived usefulness, behavioural intention, and user support were adopted in this study. Out of the 700 questionnaires, only 521 were usable, thus yielding a response rate of 74.4 percent. The findings revealed that significant relationships exist between four of the determinants (top management support, perceived usefulness, user support and system experience) and RMPnet System adoption. The findings also revealed that innovativeness moderated the relationships between all the determinants (top management support, perceived usefulness, user support, technology experience and system experience) and the RMPnet System adoption. The study concluded with a discussion on theoretical and practical implications and suggestion for future research.
format	Thesis
qualification_name	Ph.D.
qualification_level	Doctorate
author	Saadiah, Kadir
author_facet	Saadiah, Kadir
author_sort	Saadiah, Kadir
title	The Determinants of RMPnet System Adoption Among Senior Police Officers of Royal Malaysia Police
title_short	The Determinants of RMPnet System Adoption Among Senior Police Officers of Royal Malaysia Police
title_full	The Determinants of RMPnet System Adoption Among Senior Police Officers of Royal Malaysia Police
title_fullStr	The Determinants of RMPnet System Adoption Among Senior Police Officers of Royal Malaysia Police
title_full_unstemmed	The Determinants of RMPnet System Adoption Among Senior Police Officers of Royal Malaysia Police
title_sort	determinants of rmpnet system adoption among senior police officers of royal malaysia police
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2013
url	https://etd.uum.edu.my/3456/1/s91941.pdf https://etd.uum.edu.my/3456/7/s91941.pdf
_version_	1747827576130240512
spelling	my-uum-etd.34562021-04-18T03:08:29Z The Determinants of RMPnet System Adoption Among Senior Police Officers of Royal Malaysia Police 2013-01 Saadiah, Kadir Mahmood, Rosli Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business T58.6-58.62 Management information systems Technology adoption has emerged as an important determinant in understanding its acceptance by end-users in many government organizations. However, there has not been much research focused on technology adoption in government organization in Malaysia especially in law enforcement agencies. This study investigates the determining factors that affect the end-users’ technology adoption in a government organization in Malaysia. Specifically, the aim of this study was to determine the system technology adoption among senior police officers of Royal Malaysia Police (RMP). A survey methodology was employed to collect the data. Senior police officers from the contingents of Bukit Aman, Selangor, Kuala Lumpur, Central Brigade General Operations Force, RMP College Kuala Lumpur, Negeri Sembilan, Melaka, Johor and RMP Technical College were chosen as the sample for this study. A systematic sampling procedure was used to select respondents from the respective police contingents. Ten hypotheses were proposed regarding the determinants of RMPnet System technology adoption. Structured questionnaires comprising 41 questions that were used to measure seven variables; RMPnet System adoption, innovativeness, top management support, RMPnet System experience, perceived usefulness, behavioural intention, and user support were adopted in this study. Out of the 700 questionnaires, only 521 were usable, thus yielding a response rate of 74.4 percent. The findings revealed that significant relationships exist between four of the determinants (top management support, perceived usefulness, user support and system experience) and RMPnet System adoption. The findings also revealed that innovativeness moderated the relationships between all the determinants (top management support, perceived usefulness, user support, technology experience and system experience) and the RMPnet System adoption. The study concluded with a discussion on theoretical and practical implications and suggestion for future research. 2013-01 Thesis https://etd.uum.edu.my/3456/ https://etd.uum.edu.my/3456/1/s91941.pdf text eng public https://etd.uum.edu.my/3456/7/s91941.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Abdelghaffar, H. (2009). Citizen’s readiness for e-Government in developing countries (CREG). Proceedings of the 9th European on e-Government (ECEG), London, UK. Abdelghaffar.H., & Magdy, Y. (2012). 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