Performance Measures of Strategic University-Industry Collaborations in Malaysia: Dyadic Multicases Approach

Collaboration without performance measures is likened to a football game without scoreboard. Traditionally, university operated in isolation to the industry and vice versa. University and industry were formed with different agenda and objectives. Fundamentally, university is a non-profit oriented or...

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Main Author:	Chong, Aik Lee
Format:	Thesis
Language:	eng eng
Published:	2012
Subjects:	LC Special aspects of education
Online Access:	https://etd.uum.edu.my/3515/1/s91020.pdf https://etd.uum.edu.my/3515/8/s91020.pdf
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id	my-uum-etd.3515
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Abas, Zakaria
topic	LC Special aspects of education
spellingShingle	LC Special aspects of education Chong, Aik Lee Performance Measures of Strategic University-Industry Collaborations in Malaysia: Dyadic Multicases Approach
description	Collaboration without performance measures is likened to a football game without scoreboard. Traditionally, university operated in isolation to the industry and vice versa. University and industry were formed with different agenda and objectives. Fundamentally, university is a non-profit oriented organization while industry is a profit oriented organization. However, industrialization and egalitarian awakening at early 20th century has gradually brought university and industry together. Currently, university and industry are increasingly seeking avenues to collaborate strategically. Nevertheless 50% to 70% of collaborative efforts fail prematurely due to lack of performance measures. In light of that, there is a need to search for a set of holistic performance measures for university-industry collaboration. Therefore, this study is undertaken to determine the performance measures of strategic university-industry collaborations in Malaysia using dyadic multicases approach. The researcher analyzes multiple cases from the perspectives of university and industry within bounded system via qualitative research methodology. Interviews respondents were from university and industry perspectives. From the 68 interviews conducted, university and industry respondents shared their experiences on the needs for performance measures to include trust, commitment, enterprising, communication, complementary, flexibility, commercialization and resources on top of conventional performance measures like agreed objectives, timelines, financial indicators and reporting. With that, a set of holistic performance measures is established from interviews. Hence, the main contributions of the research findings are: (i) contribution to policy-making for the Ministry of Higher Education in Malaysia; and (ii) contribution to the body of knowledge in investigating the performance measures in satisfactory performance of strategic university-industry collaboration
format	Thesis
qualification_name	Ph.D.
qualification_level	Doctorate
author	Chong, Aik Lee
author_facet	Chong, Aik Lee
author_sort	Chong, Aik Lee
title	Performance Measures of Strategic University-Industry Collaborations in Malaysia: Dyadic Multicases Approach
title_short	Performance Measures of Strategic University-Industry Collaborations in Malaysia: Dyadic Multicases Approach
title_full	Performance Measures of Strategic University-Industry Collaborations in Malaysia: Dyadic Multicases Approach
title_fullStr	Performance Measures of Strategic University-Industry Collaborations in Malaysia: Dyadic Multicases Approach
title_full_unstemmed	Performance Measures of Strategic University-Industry Collaborations in Malaysia: Dyadic Multicases Approach
title_sort	performance measures of strategic university-industry collaborations in malaysia: dyadic multicases approach
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2012
url	https://etd.uum.edu.my/3515/1/s91020.pdf https://etd.uum.edu.my/3515/8/s91020.pdf
_version_	1747827591813791744
spelling	my-uum-etd.35152016-04-19T02:35:40Z Performance Measures of Strategic University-Industry Collaborations in Malaysia: Dyadic Multicases Approach 2012-08 Chong, Aik Lee Abas, Zakaria Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business LC Special aspects of education Collaboration without performance measures is likened to a football game without scoreboard. Traditionally, university operated in isolation to the industry and vice versa. University and industry were formed with different agenda and objectives. Fundamentally, university is a non-profit oriented organization while industry is a profit oriented organization. However, industrialization and egalitarian awakening at early 20th century has gradually brought university and industry together. Currently, university and industry are increasingly seeking avenues to collaborate strategically. Nevertheless 50% to 70% of collaborative efforts fail prematurely due to lack of performance measures. In light of that, there is a need to search for a set of holistic performance measures for university-industry collaboration. Therefore, this study is undertaken to determine the performance measures of strategic university-industry collaborations in Malaysia using dyadic multicases approach. The researcher analyzes multiple cases from the perspectives of university and industry within bounded system via qualitative research methodology. Interviews respondents were from university and industry perspectives. From the 68 interviews conducted, university and industry respondents shared their experiences on the needs for performance measures to include trust, commitment, enterprising, communication, complementary, flexibility, commercialization and resources on top of conventional performance measures like agreed objectives, timelines, financial indicators and reporting. 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