Peranan Pelaksanaan "Key Performance Indicators" (KPI) Dalam Penilaian Prestasi di Organisasi Sektor Awam: Kajian Kes di Bahagian Penilaian Majlis Bandaraya Alor Setar (MBAS)
One of the functions of the public sector is organizing the public service which is a general form of government task for welfare the society. Public service is a main milestone for government. Hence, government provides the guidelines by using key performance indicators to improve quality of care....
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| Format: | Thesis |
| Language: | eng eng |
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2012
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| Online Access: | https://etd.uum.edu.my/3518/1/s809259.pdf https://etd.uum.edu.my/3518/7/s809259.pdf |
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