Factors Influencing Work Performance Among Healthcare Personnel at Sultanah Bahiyah Hospital, Alor Setar

Factors Influencing Work Performance Among Healthcare Personnel at Sultanah Bahiyah Hospital, Alor Setar

The main purpose of this study was to determine the relationships between job design and work performance among 240 randomly selected healthcare personnel in Sultanah Bahiyah Hospital, Kedah. The study also examined statistically significant differences in the respondents’ work performance when grou...

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Main Author: Noor Aziana, Iberahim
Format: Thesis
Language:eng
Published: 2009
Subjects:
HF5549-5549.5 Personnel Management
Employment
Online Access:https://etd.uum.edu.my/3628/1/s86394.pdf
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id my-uum-etd.3628
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
advisor Abdullah, Shahrir
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Noor Aziana, Iberahim
Factors Influencing Work Performance Among Healthcare Personnel at Sultanah Bahiyah Hospital, Alor Setar
description The main purpose of this study was to determine the relationships between job design and work performance among 240 randomly selected healthcare personnel in Sultanah Bahiyah Hospital, Kedah. The study also examined statistically significant differences in the respondents’ work performance when grouped by gender, age, marital status, tenure, number of years working in the current hospital, number of years working in other hospitals, and place of residence. In assessing job design, the Multimethod Job Design Questionnaire (Cronbach Alpha= 0.9064) developed by Campion (1988) was adopted, pilot-tested, and used in the research. In describing work performance, job evaluation records from the Human Resource Office in Sultanah Bahiyah Hospital were taken for the purpose of this study. Statistical analysis used were frequency counts, percentages, means, t-test, One-Way ANOVA, Post-Hoc Test, Pearson’s r, and Multiple Regression Analysis. Analyses were set at 0.05 level of significance using the SPSS (Version 12.0) computer software. Overall, the respondents “agreed” on the job design in the hospital. Across the sub-dimensions of job design, the respondents “agreed” on Motivational Approach, Biological Approach, and Perceptual-Motor Approach. However, respondents were “not sure” on Mechanistic Approach. The respondents experienced “high” level of work performance. There were statistically significant differences between work performance and (a) age, (b) marital status, (c) tenure, (d) number of years working in the current hospital, and (e) number of years working in other hospitals.
format Thesis
qualification_name masters
qualification_level Master's degree
author Noor Aziana, Iberahim
author_facet Noor Aziana, Iberahim
author_sort Noor Aziana, Iberahim
title Factors Influencing Work Performance Among Healthcare Personnel at Sultanah Bahiyah Hospital, Alor Setar
title_short Factors Influencing Work Performance Among Healthcare Personnel at Sultanah Bahiyah Hospital, Alor Setar
title_full Factors Influencing Work Performance Among Healthcare Personnel at Sultanah Bahiyah Hospital, Alor Setar
title_fullStr Factors Influencing Work Performance Among Healthcare Personnel at Sultanah Bahiyah Hospital, Alor Setar
title_full_unstemmed Factors Influencing Work Performance Among Healthcare Personnel at Sultanah Bahiyah Hospital, Alor Setar
title_sort factors influencing work performance among healthcare personnel at sultanah bahiyah hospital, alor setar
granting_institution Universiti Utara Malaysia
granting_department College of Business (COB)
publishDate 2009
url https://etd.uum.edu.my/3628/1/s86394.pdf
_version_ 1747827614987321344
spelling my-uum-etd.36282013-11-04T03:23:16Z Factors Influencing Work Performance Among Healthcare Personnel at Sultanah Bahiyah Hospital, Alor Setar 2009 Noor Aziana, Iberahim Abdullah, Shahrir College of Business (COB) College Of Business HF5549-5549.5 Personnel Management. Employment The main purpose of this study was to determine the relationships between job design and work performance among 240 randomly selected healthcare personnel in Sultanah Bahiyah Hospital, Kedah. The study also examined statistically significant differences in the respondents’ work performance when grouped by gender, age, marital status, tenure, number of years working in the current hospital, number of years working in other hospitals, and place of residence. In assessing job design, the Multimethod Job Design Questionnaire (Cronbach Alpha= 0.9064) developed by Campion (1988) was adopted, pilot-tested, and used in the research. In describing work performance, job evaluation records from the Human Resource Office in Sultanah Bahiyah Hospital were taken for the purpose of this study. Statistical analysis used were frequency counts, percentages, means, t-test, One-Way ANOVA, Post-Hoc Test, Pearson’s r, and Multiple Regression Analysis. Analyses were set at 0.05 level of significance using the SPSS (Version 12.0) computer software. Overall, the respondents “agreed” on the job design in the hospital. Across the sub-dimensions of job design, the respondents “agreed” on Motivational Approach, Biological Approach, and Perceptual-Motor Approach. However, respondents were “not sure” on Mechanistic Approach. The respondents experienced “high” level of work performance. There were statistically significant differences between work performance and (a) age, (b) marital status, (c) tenure, (d) number of years working in the current hospital, and (e) number of years working in other hospitals. 2009 Thesis https://etd.uum.edu.my/3628/ https://etd.uum.edu.my/3628/1/s86394.pdf text eng validuser http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000336387 masters masters Universiti Utara Malaysia Abraham, M. (2002). Job Performance of Nurses in Hospital Kota Bharu, Kelantan. Unpublished MBA Thesis, Northern University of Malaysia, Malaysia. Adams, A., Bond, S., & Hale, C. (1998). Nursing Organizational Practice and Its Relationship with Other Features of Ward Organization and Job Satisfaction. Journal of Advanced Nursing, 27(6), 1212-1222. Adler P. S. (1992). Technology and the Future of Work. New York: Oxford University Press. Astrand, P. O., & Rodahl, K. (1977). 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