Predictors of Organizational Commitment Among the Malaysian Generation Y Workforce

Research has suggested that understanding organizational commitment is essential to managing an organization in improving its overall performance. Organizational commitment is of considerable interest to organizations because there is strong evidence of links between high levels of commitment and fa...

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Main Author: Lim, Yu Lin
Format: Thesis
Language:eng
Published: 2012
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Online Access:https://etd.uum.edu.my/3787/1/s92253.pdf
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
advisor Johari, Husna
topic HD58.9 Organizational Effectiveness.
spellingShingle HD58.9 Organizational Effectiveness.
Lim, Yu Lin
Predictors of Organizational Commitment Among the Malaysian Generation Y Workforce
description Research has suggested that understanding organizational commitment is essential to managing an organization in improving its overall performance. Organizational commitment is of considerable interest to organizations because there is strong evidence of links between high levels of commitment and favorable organizational outcomes. Employees with a high degree of organizational commitment tend to identify closely with organizational goals and values, work harder for the organization’s benefit, and feel proud to work for the organization. This study investigated factors that may predict employees’ organizational commitment. In this respect, this study focused on the relationship between personal factor (personality traits), organizational factors (employee involvement, leader interpersonal communication skills and trust in management) and organizational commitment (affective, continuance and normative) among the Generation Y non-managerial workforce in Malaysia. This study also examined the influence of the organizational sector (public and private) as a moderator on the relationship between the factors and organizational commitment. Using a self-administered survey, a random sample of 400 respondents was chosen from the various service organizations in three (3) states within Peninsula Malaysia: mainly, Penang, Perak and Kuala Lumpur. The findings resulted in partial acceptance of the hypotheses formulated. All the factors inclusive of personality traits, employee involvement, leader interpersonal communication skills and trust in management significantly influenced organizational commitment, while employee involvement and leader interpersonal communication skills did not have significant relationship with normative commitment. The findings also showed that organizational sector had significantly moderated the relationships between employee involvement, leader interpersonal communication skills and trust in management with organizational commitment. Based on the research findings, theoretical and practical implications are discussed. Limitations and suggestions for future research are also highlighted.
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Lim, Yu Lin
author_facet Lim, Yu Lin
author_sort Lim, Yu Lin
title Predictors of Organizational Commitment Among the Malaysian Generation Y Workforce
title_short Predictors of Organizational Commitment Among the Malaysian Generation Y Workforce
title_full Predictors of Organizational Commitment Among the Malaysian Generation Y Workforce
title_fullStr Predictors of Organizational Commitment Among the Malaysian Generation Y Workforce
title_full_unstemmed Predictors of Organizational Commitment Among the Malaysian Generation Y Workforce
title_sort predictors of organizational commitment among the malaysian generation y workforce
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2012
url https://etd.uum.edu.my/3787/1/s92253.pdf
_version_ 1747827646099619840
spelling my-uum-etd.37872016-04-20T00:17:03Z Predictors of Organizational Commitment Among the Malaysian Generation Y Workforce 2012-05 Lim, Yu Lin Johari, Husna Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.9 Organizational Effectiveness. Research has suggested that understanding organizational commitment is essential to managing an organization in improving its overall performance. Organizational commitment is of considerable interest to organizations because there is strong evidence of links between high levels of commitment and favorable organizational outcomes. Employees with a high degree of organizational commitment tend to identify closely with organizational goals and values, work harder for the organization’s benefit, and feel proud to work for the organization. This study investigated factors that may predict employees’ organizational commitment. In this respect, this study focused on the relationship between personal factor (personality traits), organizational factors (employee involvement, leader interpersonal communication skills and trust in management) and organizational commitment (affective, continuance and normative) among the Generation Y non-managerial workforce in Malaysia. This study also examined the influence of the organizational sector (public and private) as a moderator on the relationship between the factors and organizational commitment. Using a self-administered survey, a random sample of 400 respondents was chosen from the various service organizations in three (3) states within Peninsula Malaysia: mainly, Penang, Perak and Kuala Lumpur. The findings resulted in partial acceptance of the hypotheses formulated. All the factors inclusive of personality traits, employee involvement, leader interpersonal communication skills and trust in management significantly influenced organizational commitment, while employee involvement and leader interpersonal communication skills did not have significant relationship with normative commitment. The findings also showed that organizational sector had significantly moderated the relationships between employee involvement, leader interpersonal communication skills and trust in management with organizational commitment. Based on the research findings, theoretical and practical implications are discussed. Limitations and suggestions for future research are also highlighted. 2012-05 Thesis https://etd.uum.edu.my/3787/ https://etd.uum.edu.my/3787/1/s92253.pdf text eng validuser Ph.D. doctoral Universiti Utara Malaysia Alch, M. L. (2000). Get ready for the Net Generation. Training & Development, 32–34. Allan, N. J., & Meyer, J. P. (1990). 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